Auto Express's reliability ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
09-reg Petrol, Owner for Less than a year

The problem is the dealership. They have never been in touch since purchase & failed to let me know about arrival of replacem,ent wing mirror casing.
The car has a serious flaw - the instruments are black with red lettering/needles. I am red-green colour blind ( as are many ) & can't see the speedo. I complained top both the garage & Honda & have had no response. It would seem to be easy to add a white or yellow blob to the needle, but nothing has been offered. There is a likelihood of exceeding the speed limits because one can't read the instrument.

Reliability: 3/5 Build Quality: 2/5
2009-reg Petrol, Owner for 3 to 5 years

I have owned 3 honda jazz from 2002 only one fault on a 2005 model an emission recirculating solenoid failed known fault soon fixed.i will buy another jazz for the confidence of the historic reliability. The mpg is acceptable according to my driving habits. the servicing costs are high however when I purchase a new car I will buy a future servicing plan option.the original tyres fitted where very soft & wore quickly increasing the overall running costs.

Reliability: 5/5 Build Quality: 5/5
2009-reg Petrol, Owner for 3 to 5 years

This is our 4th honda jazz and all have had excellent reliability (only a faulty radio which was immediately replaced). the only time we go to the garage is for the annual service. Servicing is too expensive (especially the annual replacement of pollen filters ł45!!). spare parts are also very costly, but fortunately it had not needed anything but 2 tyres and 1 set of brake pads in 35000 miles.

Reliability: 5/5 Build Quality: 5/5
02-reg Diesel, Owner for More than 5 years

Almost 95,000 miles done and apart from routine servicing which I always have done at a Honda main dealer, the only thing that ever needed replacing was one rear wheel bearing which had just started to wear at 75,000 miles.
Plan is to change the car next year when this one is 8 years old, new Jazz doesn't meet my requirements so will be very hard to find something as good.

Reliability: 5/5 Build Quality: 5/5
05-reg Petrol, Owner for 3 to 5 years

I have been please with the Jazz for 4 and half years, but let down by the dealers costs, ie; 2 wipers blades and element filter £130
what a(rip off) now at 32500 miles needs a new gear-box cost £5000 that's 40% what I paid for the car in th first place. Thanks to Honda UK they supplied me with a new gear-box free of charge but I had to pay £752.56 for fitting it!

Reliability: 1/5 Build Quality: 3/5
02-reg Petrol, Owner for More than 5 years

Excellent reliability and economy. The way that the seats fold to make a versatile luggage space makes a huge diffeence to the practicality.

Two minor problems and a couple of annoying buzzes are all we can complain about in all the time we've owned it. Compare that to the Metro we had before and it is a revelation.

Reliability: 5/5 Build Quality: 5/5
2002-reg Petrol, Owner for more than 5 years

Gearbox failed just outside warranty (about 30,000 miles). no help from honda. no remote locking and all door locks have failed, including a replacement (repaired by honda dealer under warranty). otherwise, mechanically reliable. Running costs are reasonable, but mpg has declined sharply over time.

Reliability: 4/5 Build Quality: 5/5
2009-reg Petrol, Owner for 3 to 5 years

Everything function correctly at all times. the jazz has a wonderful record of reliability and my car is no exception. It just needs servicing and replacement of items that wear (tyres etc), so no bills that other cars seem to have. it's reasonable economical on fuel and road tax is quite low.

Reliability: 5/5 Build Quality: 5/5
08-reg Petrol, Owner for 1 to 3 years

Being first time to the Honda brand based on good reviews, build quality was a major dissappointment, dealership cannot seem to fix car first time regarding creaks and rattles. It required a complete new steering column after 1 1/2 years old? Overall let down by too many niggles.

Reliability: 5/5 Build Quality: 2/5
55-reg Petrol, Owner for Less than a year

Basically a very good economical car. It's let down by over-hard suspension and lack of illuminated switches/controls, no intermittent rear wipe and no adjustment of speedometer illumination level (dims too much to see it clearly if you need lights on for any reason in daylight).

Reliability: 5/5 Build Quality: 4/5
55-reg Petrol, Owner for 3 to 5 years

The sound system is poor due to the speakers being at the bottom of the front doors and I cannot change the player. The A pillars are very wide and leave a blind spot. It has good load carrying capacity though and the cinema style rear seats are a good idea.

Reliability: 5/5 Build Quality: 5/5
05-reg Petrol, Owner for 3 to 5 years

very happy with the car one thing I must mention is two gearbox bearings had gone on that time. I phoned honda and even though the three , year warrenty was up they still agrred to pay all labour costs, which I thought was nice.

Reliability: 5/5 Build Quality: 5/5
04-reg Petrol, Owner for 1 to 3 years

The Jazz is a brilliant little car. The way the back seats fold gives it a superb load carrying capability. It is totally reliable. There is one deficiency in that it tends to mist up more than other cars I have owned.

Reliability: 5/5 Build Quality: 5/5
06-reg Petrol, Owner for 3 to 5 years

Good average car with good build quality. CVT gearbox returns much less MPG than a manual, however, it has given no real problems and starts runs and stops reliably and is well designed with plenty of room inside.

Reliability: 5/5 Build Quality: 4/5
03-reg Petrol, Owner for 3 to 5 years

The Jazz is a remarkable car in every way. It is thoroughly reliable and economical to run and its carrying capacity is enormous with the back seats folded flat. It is hard to fault apart from a rather hard ride,

Reliability: 5/5 Build Quality: 5/5
07-reg Petrol, Owner for 1 to 3 years

This is a brilliant car around town but lacks urge on the open road. It is totally reliable and is very comfortable; just needs a bit more oomph. The Semi auto gearbex is brilliant.

Reliability: 5/5 Build Quality: 5/5
08-reg Petrol, Owner for Less than a year

A great car. Very reliable and I have saved a lot of money in the short time I have had it....and I can carry more stuff in it than I could in my previous car, a Honda CR-V.

Reliability: 5/5 Build Quality: 4/5
2011-reg Petrol, Owner for 1 to 3 years

I have had no problems. I received free servicing for 4 years and free mot checks for life on purchase of the vehicle. moderate insurance and tax costs.

Reliability: 5/5 Build Quality: 4/5
2009-reg Petrol, Owner for 3 to 5 years

No problems. Service costs modest, only wipers needed so only fuel costs and it is not economical enough for a small car. and I drive economically.

Reliability: 5/5 Build Quality: 5/5
2012-reg Petrol, Owner for less than a year

No problem so far but only done 3,000 miles. As most miles are about town, mileage seems ok improves whenever motorway or longer journeys involved.

Reliability: 5/5 Build Quality: 5/5
56-reg Petrol, Owner for Less than a year

It's a good reliable car, but a safe option, there's no driving enjoyment and it can be frustrating if doing long stretches on the motorway.

Reliability: 4/5 Build Quality: 5/5
58-reg Petrol, Owner for 1 to 3 years

Great all-rounder with the quality and reliability you come to expect from Honda. Can't wait to buy the hybrid Honda Jazz.

Reliability: 5/5 Build Quality: 5/5
2011-reg Hybrid, Owner for 1 to 3 years

16 months and 39,000 faultless miles ! I can get the advertised 62 mpg but less on driving lessons, as I am an instructor.

Reliability: 5/5 Build Quality: 5/5
2012-reg Petrol, Owner for less than a year

Faultless. Fuel consumption suffers in winter and ł100 ved means it is more expensive to run than wife's yaris diesl.

Reliability: 5/5 Build Quality: 5/5
58-reg Petrol, Owner for Less than a year

Replaced our Vauxhall Astra , and so far has been a lot better in all departments , with no problems noticed so far

Reliability: 5/5 Build Quality: 5/5
2012-reg Petrol, Owner for less than a year

Faultless so far much better than previous car nissan micra. Very good but beaten by hybrid version of same car.

Reliability: 5/5 Build Quality: 5/5
04-reg Petrol, Owner for More than 5 years

a superb all round car with honda reliability and attention to detail, backed up by outstanding dealer service.

Reliability: 5/5 Build Quality: 5/5
09-reg Petrol, Owner for Less than a year

Very good especially for build quality and for practicality. More space than my previous small family class car

Reliability: 5/5 Build Quality: 5/5
2011-reg Petrol, Owner for less than a year

No problems up to date. Apart from petrol I have had no additional cost which I would expect from a new car.

Reliability: 5/5 Build Quality: 5/5
2004-reg Petrol, Owner for 3 to 5 years

Day to day running is fine but disappointed with, leaks, air con failure, eats tyres, air leaking from rims

Reliability: 3/5 Build Quality: 2/5
09-reg Petrol, Owner for Less than a year

Very good, practical, reliable and economical. Exactly what I was looking for at the time.... Slow though

Reliability: 4/5 Build Quality: 5/5
2007-reg Petrol, Owner for 1 to 3 years

Very good no problems. Annual service at reasonable price insurance good and on long run get 50 mpg.

Reliability: 5/5 Build Quality: 5/5
2010-reg Petrol, Owner for 1 to 3 years

Since I have had it I have had no problems at all. To be honest I have never worked it out.

Reliability: 5/5 Build Quality: 5/5
2012-reg Petrol, Owner for less than a year

Haven't had any problems so far to date. I don't do very much mileage now getting older.

Reliability: 5/5 Build Quality: 5/5
2010-reg Petrol, Owner for 1 to 3 years

No problems in 18 months of ownership. Only cost is petrol. no idea on depreciation etc.

Reliability: 5/5 Build Quality: 5/5
2010-reg Petrol, Owner for 1 to 3 years

Never had any problems. Just pay for petrol as I bought 5 years servicing for ł500.

Reliability: 5/5 Build Quality: 5/5
2011-reg Petrol, Owner for 1 to 3 years

No problems in 2 years. Road tax, insurance, servicing and petrol - no other costs.

Reliability: 5/5 Build Quality: 5/5
2009-reg Petrol, Owner for 3 to 5 years

Never reported any faults. Only put petrol in,tyres and wipers are reasonable too.

Reliability: 5/5 Build Quality: 5/5
54-reg Petrol, Owner for More than 5 years

It's been great and apart from an update, I can't think of anything else I'd want

Reliability: 5/5 Build Quality: 5/5
06-reg Petrol, Owner for 3 to 5 years

Reliable, enjoyable, and simple motoring.
Easy to keep looking fresh and tidy.

Reliability: 5/5 Build Quality: 5/5
2008-reg Petrol, Owner for 3 to 5 years

Absolutely bullet proof reliable. Maintenance services are quite expensive.

Reliability: 5/5 Build Quality: 5/5
05-reg Petrol, Owner for 3 to 5 years

unexciting, reliable, solid and practical and reasonably inexpensive to run

Reliability: 4/5 Build Quality: 5/5
2005-reg Petrol, Owner for more than 5 years

Never had a problem with it since new. Just normal servicing & fuel etc.

Reliability: 5/5 Build Quality: 4/5
09-reg Petrol, Owner for

A good, reliable well designed small car that is a little underpowered

Reliability: 5/5 Build Quality: 5/5
03-reg Petrol, Owner for More than 5 years

Utterly reliable and the best I ever had
Excellect practical design

Reliability: 5/5 Build Quality: 5/5
2010-reg Petrol, Owner for 3 to 5 years

No problems. Depreciation + petrol + tax + servicing = ł1700 pa.

Reliability: 5/5 Build Quality: 5/5
06-reg Petrol, Owner for 3 to 5 years

Good reliable small car - ideal for small families or second car

Reliability: 5/5 Build Quality: 5/5
55-reg Petrol, Owner for 3 to 5 years

very reliable, pleasure to own, does everything I hoped it would

Reliability: 5/5 Build Quality: 5/5
2010-reg Petrol, Owner for 1 to 3 years

Totally reliable,never failed. Only thing its cost me is fuel.

Reliability: 5/5 Build Quality: 5/5
2005-reg Petrol, Owner for 1 to 3 years

Only needed windscreen wipers replaced since I bought the car

Reliability: 4/5 Build Quality: 4/5
05-reg Petrol, Owner for More than 5 years

It always make me smile when I get in an drive after 5 years

Reliability: 5/5 Build Quality: 5/5
2002-reg Petrol, Owner for 3 to 5 years

Always starts and rarely have problems. Good mpg lowish tax.

Reliability: 4/5 Build Quality: 4/5
2012-reg Petrol, Owner for less than a year

Everything works as it should with no problems whatsoever

Reliability: 5/5 Build Quality: 5/5
57-reg Petrol, Owner for 1 to 3 years

brilliant for my needs. Cuter than the replacement model.

Reliability: 5/5 Build Quality: 5/5
2012-reg Petrol, Owner for less than a year

The jazz has proved very reliable over the last 10 years

Reliability: 5/5 Build Quality: 5/5
59-reg Petrol, Owner for 1 to 3 years

Disappointed with the ishift but overall a good car

Reliability: 5/5 Build Quality: 5/5
05-reg Petrol, Owner for 3 to 5 years

Can't fault it except the granny image of the car.

Reliability: 4/5 Build Quality: 4/5
53-reg Petrol, Owner for More than 5 years

The most reliable car I have had in forty years

Reliability: 5/5 Build Quality: 5/5
2010-reg Petrol, Owner for 1 to 3 years

Faultless. Bought with a 3 year service deal.

Reliability: 5/5 Build Quality: 5/5
2012-reg Petrol, Owner for less than a year

No problems at all. None so far. only petrol.

Reliability: 5/5 Build Quality: 5/5
54-reg Petrol, Owner for More than 5 years

It has and continues to deliver, faultlessly

Reliability: 4/5 Build Quality: 5/5
05-reg Petrol, Owner for 3 to 5 years

A great all rounder whitch is hard to beat .

Reliability: 5/5 Build Quality: 5/5
2011-reg Petrol, Owner for 1 to 3 years

Very good no problems. Costs what I expect.

Reliability: 5/5 Build Quality: 5/5
2009-reg Petrol, Owner for 1 to 3 years

No problems. Average for this type of car.

Reliability: 5/5 Build Quality: 5/5
57-reg Petrol, Owner for 1 to 3 years

Exceptional build quality and reliability.

Reliability: 5/5 Build Quality: 5/5
2012-reg Petrol, Owner for less than a year

Everything works well. No problem at all.

Reliability: 5/5 Build Quality: 4/5
2011-reg Petrol, Owner for less than a year

Too new for reliable answer. See above.

Reliability: 4/5 Build Quality: 5/5
2011-reg Petrol, Owner for 1 to 3 years

No reliability issues. Under warranty.

Reliability: 5/5 Build Quality: 5/5
2008-reg Petrol, Owner for 1 to 3 years

In 3 years motoring,total reliability

Reliability: 5/5 Build Quality: 5/5
2010-reg Petrol, Owner for 1 to 3 years

So far I have had no problems. Good.

Reliability: 5/5 Build Quality: 5/5
57-reg Petrol, Owner for 1 to 3 years

canot fault t, its my 2nd honda jazz

Reliability: 5/5 Build Quality: 5/5
09-reg Petrol, Owner for Less than a year

well built, but dislike the iShift

Reliability: 5/5 Build Quality: 5/5
56-reg Petrol, Owner for Less than a year

An excellent all round small car.

Reliability: 5/5 Build Quality: 5/5
2005-reg Petrol, Owner for more than 5 years

No problems. Serviceing petrol.

Reliability: 5/5 Build Quality: 5/5
2010-reg Petrol, Owner for less than a year

No problems yet. Good economy.

Reliability: 5/5 Build Quality: 4/5
08-reg Petrol, Owner for 1 to 3 years

Good value, reliable but dull

Reliability: 5/5 Build Quality: 4/5
2006-reg Petrol, Owner for more than 5 years

No problems at all from new

Reliability: 5/5 Build Quality: 5/5
04-reg Petrol, Owner for More than 5 years

A superb car for its class

Reliability: 5/5 Build Quality: 5/5
2002-reg Petrol, Owner for 3 to 5 years

Great car, very reliable

Reliability: 5/5 Build Quality: 4/5
2009-reg Petrol, Owner for 1 to 3 years

No faults. Reasonable.

Reliability: 5/5 Build Quality: 5/5
04-reg Petrol, Owner for More than 5 years

Very good all rounder

Reliability: 5/5 Build Quality: 5/5
2011-reg Petrol, Owner for less than a year

No problems at all

Reliability: 5/5 Build Quality: 5/5
53-reg Petrol, Owner for More than 5 years

Superb reliability

Reliability: 5/5 Build Quality: 5/5
56-reg Petrol, Owner for 1 to 3 years

Very reliable.

Reliability: 5/5 Build Quality: 5/5
08-reg Petrol, Owner for 1 to 3 years

Very reliable

Reliability: 5/5 Build Quality: 5/5
2011-reg Petrol, Owner for 1 to 3 years

No problems

Reliability: 5/5 Build Quality: 4/5
08-reg Petrol, Owner for 1 to 3 years

very good

Reliability: 5/5 Build Quality: 5/5
55-reg Petrol, Owner for 3 to 5 years

Very good

Reliability: 5/5 Build Quality: 5/5
05-reg Petrol, Owner for 3 to 5 years

Excellent

Reliability: 5/5 Build Quality: 5/5
2009-reg Petrol, Owner for 3 to 5 years

Faultless

Reliability: 5/5 Build Quality: 5/5
56-reg Petrol, Owner for 3 to 5 years

Excellent

Reliability: 5/5 Build Quality: 5/5
04-reg Petrol, Owner for More than 5 years

Not bad

Reliability: 4/5 Build Quality: 4/5
06-reg Petrol, Owner for 3 to 5 years

Great

Reliability: 5/5 Build Quality: 5/5