A relatively high 18 per cent of 9-3 owners say their cars havenÂ’'t lived up to expectations – – a sobering statistic for Saab bosses. So where does it all go wrong for the 9-3? Build quality and reliability –– often regarded as the cornerstone of Swedish design and engineering –– are the big problems. A position of 74th in the former sector and 82nd in the latter are poor results for a rival to the BMW 3-Series and Audi A4. Indeed, the only highlight in the scoresheet is 13th overall in the comfort chart.