Auto Express's reliability ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
56-reg Petrol, Owner for 3 to 5 years

I love the shape, the ride and the practicality.
If we had gone for a manual or a traditional automatic - maybe this would be a 'great' car - but, unfortunately it's quite the opposite.
We bought the 2.0 VTR+ EGS which has an electronic automatic gearbox. After 8 months it developed a terrible juddering when changing from 1st to 2nd and a power delay when pulling away at roundabouts and junctions. It has been back over 6 times to the dealer and each time they improve the problem with software upgrades and and replacement clutch components - but every time it comes back.
It has also been back to the dealer for leaking coolant, failed sensors which convince the car it is overheating when it's only just been started up (computer limits power to save engine - so you're stuck) and the washer pump fuse for front and back continually blows.
I was impressed with it until the problems started and, to be fair, the dealer have been very helpful - but you don't expect these kind of problems with a new car.
As a result, I will never buy a Citroen again.

Reliability: 1/5 Build Quality: 4/5
2007-reg Diesel, Owner for 3 to 5 years

Never had any major problems with the car the only serious problem I had was with the hydraulic auto level on the boot fail apart from that it has been reliable. The running cots of the car is not to bad , it costs around about ł75-ł80 for a full tank of diesel which lasts about 2 weeks (500 miles) and parts and sevicing is quite resonable considering I go to a dealer for parts.

Reliability: 4/5 Build Quality: 4/5
2007-reg Diesel, Owner for 1 to 3 years

Absolutely fantastic. only failure is reverse light switch, although car is now 10 years old, with over 100k miles on it and being replaced this week before it starts going wrong. Is economical- 47mpg in mix of m-way and driving in rush hour bristol every day (very anti car city- lots of pointless bus lanes without the service to use them).

Reliability: 5/5 Build Quality: 3/5
2008-reg Petrol, Owner for 1 to 3 years

Loss of power on acceleration - intermittent fault that dealer is unable to identify "leave it with us for 2 or 3 days and we should be able to sort it" - at main dealer labour rates you are looking ł1000 +. Very poor mpg compared to other cars in its class.

Reliability: 2/5 Build Quality: 2/5
2008-reg Diesel, Owner for 3 to 5 years

Car has been very reliable other than occasional electronic faults which usually clear after a short time. this does not inspire confidence though! Running costs are fine other than tyres, which seem to wear out more quickly than I would have expected.

Reliability: 4/5 Build Quality: 4/5
07-reg Diesel, Owner for 1 to 3 years

No Real issues, but my ABS pick up Ring that caused the brake problem was annoying, as the new part sent to garage was also faulty. I have subsequently discovered that this is a semi regular occurring fault on some c4 cars including my G/Picasso

Reliability: 4/5 Build Quality: 4/5
59-reg Diesel, Owner for Less than a year

An excellent vehicle (so far), big improvement on the Zafir it replaced.
Ride quality, build quality and visability Excellent. Some odd features that took a little getting use too, but overall very satisfied

Reliability: 5/5 Build Quality: 5/5
57-reg Diesel, Owner for 1 to 3 years

Fault with ECU on EGS Gearbox. Took 8 weeks to source repair, car off road in that time. Less than two years old, took a fight with dealer/citroen to provide similar hire car replacement.

Reliability: 3/5 Build Quality: 5/5
2008-reg Petrol, Owner for 3 to 5 years

Overall good, no breakdown since week 1 of ownership. intermittent gearbox fault message but no obvious fault. High tyre replacement, brake pads, discs needed at 35k.

Reliability: 4/5 Build Quality: 4/5
58-reg Diesel, Owner for 1 to 3 years

Poor build quality, (developing lots of rattles), useless economy mode which cuts off electrical items such as interior lights & radio when engine is turned off.

Reliability: 3/5 Build Quality: 2/5
57-reg Diesel, Owner for 1 to 3 years

It performs well, good comfort on long drive,fuel consumption for a large car is very good. Only done 15000 mls. not enough time to show any faults as yet.

Reliability: 5/5 Build Quality: 4/5
57-reg Diesel, Owner for 1 to 3 years

Excellent product - bug EGS gearbox fault took over 8 weeks to source replacement ECU. Problem intermittant and in dealer 3 times before diagnosed.

Reliability: 4/5 Build Quality: 5/5
2008-reg Diesel, Owner for 3 to 5 years

No problems as such ,jerky in 1st and reverse gears when cold,and a few recalls so far. Citroen seem above average for parts and labour.

Reliability: 4/5 Build Quality: 3/5
2008-reg Diesel, Owner for 3 to 5 years

No problems , only had to have new dics and pads on the front. For the size of car / type about . about what I would think.

Reliability: 5/5 Build Quality: 4/5
2007-reg Diesel, Owner for 1 to 3 years

Its french what more do I need to say!! It appears to be as expected, normal servicing costs, mot, tax is reasonably low.

Reliability: 3/5 Build Quality: 3/5
2008-reg Diesel, Owner for less than a year

It seems to be very reliable and I have had no issues what so ever. I get around 50mg per gallon which seems very good.

Reliability: 5/5 Build Quality: 4/5
2007-reg Petrol, Owner for 3 to 5 years

Transmission failure twice, clutch replaced twice, 12 software upgrades, 7 weeks to get parts. Not good on petrol.

Reliability: 1/5 Build Quality: 1/5
07-reg Diesel, Owner for 1 to 3 years

Extremely versatile with few compromises. Efficient in design and running. Perfectly reliable to date.

Reliability: 5/5 Build Quality: 5/5
07-reg Petrol, Owner for 1 to 3 years

Very pleased , the vision is very good, and all the automatic features make driving a pleasure

Reliability: 5/5 Build Quality: 5/5
59-reg Diesel, Owner for Less than a year

Been exactly waht it said it was in the brochure and has been 100% reliable since purchasing.

Reliability: 5/5 Build Quality: 5/5
2012-reg Diesel, Owner for less than a year

This is the 4th picasso I have had, and as yet have had no problems. My only cost is fuel.

Reliability: 5/5 Build Quality: 5/5
58-reg Diesel, Owner for Less than a year

had a couple of problems, but these were fixed quickly and eficiently by my local dealer

Reliability: 5/5 Build Quality: 5/5
2007-reg Diesel, Owner for 1 to 3 years

No problems after gearbox bearings replaced. Cheap rft,insurance good fuel consumtion.

Reliability: 4/5 Build Quality: 4/5
07-reg Petrol, Owner for 1 to 3 years

the newest car we ever brought & sofar the best for comfort, reliability& userbility

Reliability: 5/5 Build Quality: 4/5
2010-reg Diesel, Owner for 1 to 3 years

No major break downs but continual problems with light bulbs! Car is cheap to run.

Reliability: 4/5 Build Quality: 2/5
57-reg Diesel, Owner for 1 to 3 years

Vhicle would go into gear but wouldn't drive, took several months to repair!

Reliability: 4/5 Build Quality: 1/5
2011-reg Diesel, Owner for 1 to 3 years

Nothing has gone wrong at all, I've had no faults. Average for the type.

Reliability: 5/5 Build Quality: 5/5
57-reg Diesel, Owner for 1 to 3 years

well designed car very functional but let down by niggly faults

Reliability: 3/5 Build Quality: 3/5
2008-reg Diesel, Owner for 1 to 3 years

No problem with reliability. Very good for an mpv of that age.

Reliability: 5/5 Build Quality: 4/5
08-reg Diesel, Owner for Less than a year

Satisfied to date as it meets my expectations and requirements

Reliability: 4/5 Build Quality: 5/5
2008-reg Diesel, Owner for 1 to 3 years

No problems as yet. Mpg is good but could be better..

Reliability: 5/5 Build Quality: 5/5
2007-reg Diesel, Owner for 3 to 5 years

Engine management problems but this is software based

Reliability: 4/5 Build Quality: 3/5
2007-reg Diesel, Owner for 1 to 3 years

What to say? car reliable. How do I answer this?.

Reliability: 5/5 Build Quality: 5/5
2011-reg Diesel, Owner for 1 to 3 years

Had no problems at all. About average.

Reliability: 5/5 Build Quality: 5/5
2007-reg Diesel, Owner for less than a year

Suspension issues. Average I guess.

Reliability: 2/5 Build Quality: 4/5
-reg Diesel, Owner for 1 to 3 years

nothing has gone wrong with it yet

Reliability: 5/5 Build Quality: 4/5
2007-reg Diesel, Owner for 1 to 3 years

Never had any problems yet

Reliability: 4/5 Build Quality: 4/5
2009-reg Diesel, Owner for 3 to 5 years

No problems

Reliability: 5/5 Build Quality: 4/5
08-reg Diesel, Owner for 1 to 3 years

Brilliant

Reliability: 5/5 Build Quality: 5/5
08-reg Diesel, Owner for 1 to 3 years

Reliable

Reliability: 5/5 Build Quality: 4/5