Auto Express's reliability ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
09-reg Diesel, Owner for Less than a year

build quality up with the best,engine superb,interior is quality,ford seem to have come on in leaps and bounds in the last few years,great lineup of cars now.only downside i can think of is ever so slightly small boot (we have a dog) and only 1 diesel engine to choose from -140 bhp,could do with a 170 bhp option,this is really nitpicking,the car is so far superb and before this i owned 4 audis,it really is very nearly as good.

Reliability: 4/5 Build Quality: 5/5
2010-reg Diesel, Owner for 1 to 3 years

My kuga has been perfectly reliable, with absolutely no faults; not even a blown bulb. The kuga is a fairly heavy car, so I feel my average mpg of 43.6 is good. servicing was part of a package and therefore not having had to pay for any service so far has been an added bonus. as reliability has been 100% no spare parts or repairs have been necessary, this includes brakes and tyres.

Reliability: 5/5 Build Quality: 5/5
2009-reg Diesel, Owner for 3 to 5 years

Let down once late at night due to battery going flat ( nothing left on in the car) whilst I was attending a function. it appears that this is a problem with the kuga and there is no reason given for it. once battery charged briefly it was back to normal. Appear reasonable for a car of this size. no issues to date.

Reliability: 4/5 Build Quality: 4/5
2012-reg Diesel, Owner for less than a year

Problem with the battery going flat when left unattended. fault traced to bluetooth automatically switching on. solved by software update. High fuel costs duue to high fuel consumtion figures. currently retaining all fuel and mileage figures to present to dealer at first service.

Reliability: 3/5 Build Quality: 5/5
2009-reg Diesel, Owner for 1 to 3 years

Generally very good. one recurring very occasional fault is that the car stalls on an idle throttle in third gear. Generally very good. conti's are expensive tyres but the car rides way better than on dunlops. servicing reasonable. a number of small faults.

Reliability: 5/5 Build Quality: 4/5
2010-reg Diesel, Owner for 1 to 3 years

Intermittent airbag warning light took dealer 5 attempts to rectifyotherwise car has been faultless and great to drive to date. Best average consumption47mpg worst 32.7 mpg even when drivenhard urban consumption has never dropped below the lower figure.

Reliability: 4/5 Build Quality: 4/5
2012-reg Diesel, Owner for less than a year

Good as gold no fault at all. Being 4x4 its liitle heavy on fuel in town and gives reasonable good mileage on motorways about 42 mpg.

Reliability: 5/5 Build Quality: 5/5
2010-reg Diesel, Owner for 1 to 3 years

2 faults requiring return to main dealer from new. Below manufacturers figures for mpg but acceptable.no parts purchased.

Reliability: 4/5 Build Quality: 3/5
2010-reg Diesel, Owner for 1 to 3 years

No problems whatsoever. Fuel consumption can be as high as 50mpg plus compared to mid-30s around town. no spares needed.

Reliability: 5/5 Build Quality: 4/5
09-reg Petrol, Owner for Less than a year

ITS PERFECT FOR ME,ITS NEVER GAVE ME ANY NIGGLE'S,PROBLEMS,WHATSOEVER,LIVES TO MY EXPECTATIONS..I LOVE IT.

Reliability: 5/5 Build Quality: 5/5
2012-reg Diesel, Owner for less than a year

No problems so far fingers crossed. A bit heavy on fuel I think it is due it being a automatic.

Reliability: 4/5 Build Quality: 5/5
08-reg Diesel, Owner for Less than a year

very nice car, a lot better than i thought it would be. i would recamend it to all my friends.

Reliability: 5/5 Build Quality: 3/5
2011-reg Diesel, Owner for less than a year

No problems as yet. So far fuel and one service only.

Reliability: 5/5 Build Quality: 4/5
2012-reg Diesel, Owner for less than a year

No problems excellent car. Higher mpg would bre nice.

Reliability: 5/5 Build Quality: 5/5
2009-reg Diesel, Owner for 1 to 3 years

Have had it for 18 months and has never let me down

Reliability: 5/5 Build Quality: 4/5
2012-reg Diesel, Owner for less than a year

Have had no problems in the 6 months of ownership

Reliability: 5/5 Build Quality: 4/5
59-reg Diesel, Owner for Less than a year

It's great. and really good in the snow.

Reliability: 5/5 Build Quality: 5/5
59-reg Diesel, Owner for Less than a year

Excellent car with feel good factor.

Reliability: 5/5 Build Quality: 5/5
2010-reg Diesel, Owner for 1 to 3 years

No problems apart from dash rattle

Reliability: 5/5 Build Quality: 5/5
2012-reg Diesel, Owner for less than a year

Ten out of ten. Very satisfied.

Reliability: 4/5 Build Quality: 3/5
2008-reg Diesel, Owner for 3 to 5 years

Have never had any problems yet

Reliability: 5/5 Build Quality: 4/5
2010-reg Diesel, Owner for 3 to 5 years

Never had a problem. Good.

Reliability: 5/5 Build Quality: 4/5
09-reg Diesel, Owner for 1 to 3 years

great no problems, as yet.

Reliability: 5/5 Build Quality: 5/5
2012-reg Diesel, Owner for less than a year

100% reliable to date

Reliability: 5/5 Build Quality: 5/5
2009-reg Diesel, Owner for 1 to 3 years

Had no problems

Reliability: 5/5 Build Quality: 4/5
2009-reg Diesel, Owner for less than a year

Great so far

Reliability: 5/5 Build Quality: 2/5