Ford will be launching 100 new Transit Centres across the UK to showcase its next generation of commercial vehicles.
The majority of the Transit Centres will be upgrades of already existing Ford sites. This transformation will be complete by the end of 2014.
The new Transit Centres will employ a dedicated commercial vehicle sales team, as well as Ford-trained technicians, specialised workshop equipment, tools and training. They'll also be able to manage service, maintenance and warranty work. Ford hopes this will reduce vehicle downtime as well as costs for commercial vehicle operators.
The launch of Ford's Transit24 aftersales programme - announced in February - should go a long way in helping the manufacturer achieve this. It offers extended opening hours, regular late night appointments and will respond within 20 minutes to online service booking requests. Collection and delivery of vehicles will also be arranged and every vehicle will leave the dealership washed and prepared for the next day's work.
Jon Wellsman, Ford customer service division director, said: “The launch of Ford’s new Transit Centre network will provide first class sales, service, maintenance and repair for all of our commercial vehicle operators across the UK. Ford has the largest and widest-spread dealer network in the country, offering a class-leading range of commercial vehicles and technologies and will continue to deliver the best care and assistance to customers.”