Auto Express's comfort ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
04-reg Petrol, Owner for More than 5 years

A wonderfully practical small car with a lot of interior space. The quality of the upholstery and interior trim is quite poor. The ride is hard and lumpy even allowing that it is a small car. Performance is quite adequate but the fuel consumption is erratic, sometimes very good but at other times the car is quite thirsty given it's small size and modest performance - and no it isn't the way it is driven, I always drive with one eye on the fuel consumption. Main dealer service costs for such a small car, are horrendous and twice we have had large bills because of the rear brake callipers being seized. When I questioned the main dealer as to whether or not this was a design fault or poor quality materials he didn't know and just shrugged it off as 'One of those things'. Our previous car - a Honda Accord Aerodeck - never experienced any such problems in ten years of ownership. I am not sure that I would buy another Jazz mainly because of the high service costs, it is not much good saving a bit of money on the road tax, insurance and fuel if it is eaten up by expensive parts and services.

Comfort: 3/5 Practicality: 5/5 Ride Quality: 2/5 Ease of driving: 4/5
08-reg Petrol, Owner for 1 to 3 years

This car has a excellent reliability record so i am lead to believe? but the rest is not very good to say the least! so many things not right about the car that i find it unbelievable that it tops the satisfaction charts for so long. steering,ride,general handling,seat comfort,ergonomics etc are all sub standard.i only wish i had taken a long term test before buying.but i am now stuck with a lemon.

Comfort: 3/5 Practicality: 5/5 Ride Quality: 1/5 Ease of driving: 4/5
03-reg Petrol, Owner for More than 5 years

A very practical car which has never let me down, with low running costs, such as 50+ mpg, low fully comp insurance and when I have it serviced at a non franchised dealer. The ride is nice and firm and nips around town with ease, its so easy to drive and the biggest plus for me is that it has cut the cost of speeding fines and insurance excess dramatically. The build quality is fine

Comfort: 4/5 Practicality: 5/5 Ride Quality: 4/5 Ease of driving: 4/5
07-reg Petrol, Owner for 1 to 3 years

Brilliant car and does exactly what it said/says on/in the tin/brochure. The only problem is the horn - sounds like a newborn lamb with laryngitis! Plenty of room, good economy (did London to Edinburgh, 4 up with luggage on a tank), handles well, oh, and a replacement tyre costs less than £35. The only down is that the ride is a little firm but for the price, a real snip..

Comfort: 3/5 Practicality: 5/5 Ride Quality: 2/5 Ease of driving: 5/5
03-reg Petrol, Owner for More than 5 years

I have owned many cars.In terms of reliability,cost to run, pleasure to drive, practical.In the 5 years I have owned this car I have yet to change the rear tyres, after 35000 miles. Only 1 set of fronts also.After 4 years the engine oxygen detector failed. Honda replaced it for free.This has been the only part to fail.

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
02-reg Petrol, Owner for 1 to 3 years

THE JAZZ IS AN AMAZING CAR, VERY PRACTICAL, VERY RELIABLE AND VERY ECONOMICAL YOU DO GET USED TO THE HARD RIDE BUT IF THERE WAS A NEGATIVE IT WOULD BE THE SUSPENSION, IF ONLY HONDA COULD SOFTEN IT, APART FROM THAT IT REALLY IS A TARDIS INSIDE BEEN VERY PLEASED WITH JAZZ THROUGH OUT THE 3 YEARS I'VE OWNED IT

Comfort: 4/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
08-reg Petrol, Owner for 1 to 3 years

Hard ride, Vague steering,Bad road noise,Poor Ergonomics, Creaks & rattles,Uncomfortable drivers seat....Good fuel economy. good room for the size. great "Tip up" rear seats. But overall good points far outweighed by bad! to sum up 2 out of 10. the experience has put me off this maker for good.

Comfort: 2/5 Practicality: 4/5 Ride Quality: 2/5 Ease of driving: 3/5
05-reg Petrol, Owner for 1 to 3 years

An excellent practical car and easy to drive, but the poor quality of the ride is my main criticism.
I was also surprised that there is no engine temperature gauge, and no light on the instrument panel to show when the headlights are on - only the sidelights!

Comfort: 4/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
04-reg Petrol, Owner for 3 to 5 years

Fantastic design but woeful ride and handling, I suppose the trade off is probably worth it as we only use for commuting to and from work. The seats are not comfortable but you would be pushed to find a cleverer use of space

Comfort: 2/5 Practicality: 5/5 Ride Quality: 2/5 Ease of driving: 3/5
2009-reg Petrol, Owner for 3 to 5 years

My car has never let me down 'comfy ' useful seating layout alway's gets a second glance from other motorists(maybe its my honda embelishments). Dosent cost much forty pounds lasts 3 weeks?.

Practicality: 5/5 Ride Quality: 4/5 Ease of driving: 5/5
07-reg Petrol, Owner for 1 to 3 years

Reliable but a bit boring! Very solid and well-built with excellent folding seats feature that give lots of space and a flat platform. Very practical.

Comfort: 4/5 Practicality: 5/5 Ride Quality: 4/5 Ease of driving: 3/5
54-reg Petrol, Owner for Less than a year

Although i have owned the car for only about two months, so far I find the ride and handling to be very good, and cost of running satisfactory

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
02-reg Petrol, Owner for More than 5 years

best car I have ever had. absolutely nothing gone wrong in the past eight years. excellent fuel economy. wonderful gearbox. very practical.

Comfort: 4/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
05-reg Petrol, Owner for 3 to 5 years

Excellent in many respects but let down with the firm ride & steering at speeds above 45 mph on other than smooth roads.

Comfort: 3/5 Practicality: 5/5 Ride Quality: 2/5 Ease of driving: 4/5
09-reg Petrol, Owner for Less than a year

A stylish car that is a pleasure to drive, is extremely quiet and is surprisingly roomy inside for a car of this size,

Comfort: 5/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 4/5
59-reg Petrol, Owner for Less than a year

Everything excellent except the harsh ride. If that was fixed I wouldn't hesitate to buy the same model again.

Comfort: 4/5 Practicality: 5/5 Ride Quality: 2/5 Ease of driving: 5/5
05-reg Petrol, Owner for 3 to 5 years

Excellent value for money and practical, for money cannot think of any car which is better than this one.

Comfort: 4/5 Practicality: 5/5 Ride Quality: 4/5 Ease of driving: 5/5
07-reg Petrol, Owner for 1 to 3 years

nd car of this model owned. grear reliability, expensive service costs, need to work on road noise

Comfort: 4/5 Practicality: 5/5 Ride Quality: 2/5 Ease of driving: 4/5
09-reg Petrol, Owner for Less than a year

Overall very pleased with the quality of the car including comfort, safety and performance

Comfort: 4/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
05-reg Petrol, Owner for 3 to 5 years

Well built, easy to drive, extremely practical, but only average performance and ride.

Comfort: 4/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
05-reg Petrol, Owner for 3 to 5 years

Excellent and practical small car, lacks some refinement but good value for money

Comfort: 3/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 4/5
09-reg Petrol, Owner for Less than a year

Too firm ride, very practical interior and plenty of room for a large person.

Comfort: 5/5 Practicality: 5/5 Ride Quality: 4/5 Ease of driving: 5/5
56-reg Petrol, Owner for 1 to 3 years

Practical but thought of incorrectly as a car that only retired people own.

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
08-reg Petrol, Owner for 1 to 3 years

Reliable.Practical.Economical.Very well built.Not so much fun to drive.

Comfort: 3/5 Practicality: 5/5 Ride Quality: 2/5 Ease of driving: 4/5
2011-reg Petrol, Owner for less than a year

Always runs well and starts well. Should be reasonable servicing costs.

Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
06-reg Petrol, Owner for 3 to 5 years

an excellent, roomy and practical vehicle for any general purpose

Comfort: 4/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
04-reg Petrol, Owner for More than 5 years

It fits exactly into out OSP space. It has never broken down.

Comfort: 3/5 Practicality: 4/5 Ride Quality: 4/5 Ease of driving: 4/5
56-reg Petrol, Owner for 1 to 3 years

Practical but cannot lose the 'retired people carrier' tag!

Comfort: 5/5 Practicality: 4/5 Ride Quality: 5/5 Ease of driving: 5/5
59-reg Petrol, Owner for Less than a year

A very practical well put together small car with big feel

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
2010-reg Petrol, Owner for 1 to 3 years

Nothing to tell! Have only bought tyres & service parts.

Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 4/5
56-reg Petrol, Owner for 1 to 3 years

Great little car but uncomfortable with a very hard ride

Comfort: 2/5 Practicality: 5/5 Ride Quality: 1/5 Ease of driving: 5/5
06-reg Petrol, Owner for 3 to 5 years

Very reliable comfortable and extremely practical car

Comfort: 5/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
2008-reg Petrol, Owner for 1 to 3 years

It's good. Servicing and parts can be pricey.

Practicality: 5/5 Ride Quality: 4/5 Ease of driving: 5/5
2005-reg Petrol, Owner for 3 to 5 years

Only wear and tear items. Wear and tear.

Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
54-reg Petrol, Owner for More than 5 years

comfortable and economical to run

Comfort: 4/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
58-reg Petrol, Owner for 1 to 3 years

excellent car all round

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
06-reg Petrol, Owner for 3 to 5 years

practical and reliable

Comfort: 4/5 Practicality: 5/5 Ride Quality: 2/5 Ease of driving: 5/5
05-reg Petrol, Owner for 3 to 5 years

Practical reliable

Comfort: 3/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5
09-reg Petrol, Owner for Less than a year

great shopping car

Comfort: 3/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 4/5
55-reg , Owner for 3 to 5 years

brilliant!

Comfort: 5/5 Practicality: 5/5 Ride Quality: 3/5 Ease of driving: 5/5