Auto Express's reliability ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
Y-reg Petrol, Owner for 3 to 5 years

I have had a lot of cars since 1960. From minis to bentleys. I raced special saloons in 71 - 73, I know what I like. My time with the Lexus is definatly the longest I have owned a car. its reasonably quick considering what it is. It has aquaplaned because of flooded roads-the braking/ ABS and stability was brilliant. Its comfortable and never a problem to start and you dont have to think about reliability etc. The economy could be better but after all it is a 4X4. This Lexus with a volvo D5 lump and miles to go meter would be brilliant!

Reliability: 5/5 Build Quality: 5/5
57-reg Hybrid/Alt, Owner for 1 to 3 years

Its been an excellent car,I get over 31MPG..will go upto 40MPH on the electric motors alone.4 x 4 drive worked fine in the recent bad icy conditions.On the service some small bubbling was noticed on two of the alloy wheels and Lexus replaced all 4 wheels under the warranty,thats honesty for you from a top brand company, as I had not seen the problem but they noticed but did not ignore it.
I plan to up-grade to the RX 450H next year.

Reliability: 5/5 Build Quality: 5/5
2004-reg Petrol, Owner for 3 to 5 years

Car hasn't been used for 3 years. it developed an issue where 2 lights were displayed on dash. abs and a general warning light. Doesn't cost anything it hasn't moved in 3 years. other than the finance.

Reliability: 1/5 Build Quality: 1/5
57-reg Hybrid/Alt, Owner for Less than a year

exellent all-round, - both luxury and practicallity in one vehicle together with 1st class build quality and the best dealer service.

Reliability: 5/5 Build Quality: 5/5
2007-reg Petrol, Owner for 3 to 5 years

Has been the most reliable car I have owned. No real surprises. lexus service good value and spares inexpensive for vehicle type.

Reliability: 5/5 Build Quality: 5/5
2011-reg Hybrid, Owner for less than a year

Great - no problems with this vehicle and previous 2 x lexus cars. Average 34 mph from at 3.5 v6 is fansastic.

Reliability: 5/5 Build Quality: 5/5
2012-reg Hybrid, Owner for less than a year

No apparent faults. previous models had none. Servicing tends to be pricey but a service plan is worthwhile.

Reliability: 5/5 Build Quality: 5/5
2005-reg Hybrid, Owner for 1 to 3 years

Has never let me down. always feels safe and secure. Only had regular service. no major problems.

Reliability: 5/5 Build Quality: 5/5
07-reg Hybrid/Alt, Owner for 1 to 3 years

reliable, comfortable and a bit boring. torque steer a problem at times.

Reliability: 5/5 Build Quality: 5/5
2005-reg Petrol, Owner for more than 5 years

It has lived up to its reputation. Costly on service good other wise.

Reliability: 4/5 Build Quality: 3/5
55-reg Hybrid/Alt, Owner for 3 to 5 years

Lexus do exactly what they say, after sales excellent. Car brillant

Reliability: 5/5 Build Quality: 5/5
09-reg Hybrid/Alt, Owner for Less than a year

Bought Lexus for last 8 Years, would not purchase any other make

Reliability: 5/5 Build Quality: 5/5
2006-reg Hybrid, Owner for 3 to 5 years

I have had no problems with my lexus whatsoever

Reliability: 5/5 Build Quality: 5/5
05-reg Hybrid/Alt, Owner for More than 5 years

It has been faultless, and a joy to own

Reliability: 5/5 Build Quality: 5/5
05-reg Petrol, Owner for 3 to 5 years

Superb build quality and reliability.

Reliability: 5/5 Build Quality: 5/5
03-reg Petrol, Owner for 3 to 5 years

Excellent quality and very reliable.

Reliability: 5/5 Build Quality: 4/5
57-reg Hybrid/Alt, Owner for 1 to 3 years

Reliable, luxurious, solid

Reliability: 5/5 Build Quality: 5/5
2005-reg Hybrid, Owner for more than 5 years

No problems in 5+ years

Reliability: 5/5 Build Quality: 5/5
07-reg Hybrid/Alt, Owner for 1 to 3 years

reliable and low cost

Reliability: 5/5 Build Quality: 5/5
2006-reg Hybrid, Owner for 1 to 3 years

Never any problems

Reliability: 5/5 Build Quality: 5/5
06-reg Petrol, Owner for 1 to 3 years

totally faultless

Reliability: 5/5 Build Quality: 5/5
Other-reg Hybrid/Alt, Owner for 1 to 3 years

very good overall

Reliability: 4/5 Build Quality: 4/5