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Bad buys cost Brits

Buyers are throwing away £456million per year – all because they're not doing their homework on the used market

By Ross Pinnock

01st September 2006

An incredible 28 per cent of second-hand customers admitted to picking the wrong car – wasting themselves thousands of pounds as a result – in a Network Q survey.

With 7.7 million used vehicles sold in the UK every year, bad buying decisions are com­mon. But a little research could prevent a costly mistake, because 32 per cent of those who regretted their purchase claimed lack of knowledge was responsible. Worryingly, nearly a quarter of respondents blamed untrustworthy sales staff for a poor choice.

Where you shop is also a factor. The study found that the majority of bad decisions – 45 per cent – are made at local independent garages. Private sales ranked next in the Network Q survey, accounting for 40 per cent.

A spokesman for the Vauxhall used car scheme said: ”In an industry well documented for its pitfalls and unscrupulous salespeople, the British are still prepared to risk bad purchases and waste money by trying to take shortcuts on expensive items.”

However, a few simple steps could put you on the path to a good used car. Forty-five per cent of unhappy buyers would insist on a mechanical inspection, while a further 35 per cent recommended using a reputable dealer – rather than shopping for the lowest price. What’s more, you’re already on the right road reading Auto Express: our pages provide all the buying advice and tips you need.

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