Auto Express's reliability ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
2007-reg Diesel, Owner for more than 5 years

Teething problems in random activation of car alarm took trouble and time to resolve, since when, no problems. Mpg is very good indeed, but front tyre wear at around 15000 is not so nice. oil consumption is also negligible.

Reliability: 4/5 Build Quality: 3/5
-reg Petrol, Owner for 1 to 3 years

although the ride quality of the Jetta 4 is excellent, i'd have to say it is extreamely unreliable and very costly to repair. in essence style and ride is nice but will never buy the same car brand again

Reliability: 1/5 Build Quality: 3/5
2011-reg Diesel

One year old and no problems apart from usual dash and trim rattles. Free servicing and good mpg so ok to run. some spares expensive (ł360 for new door mirror after bird strike ripped it off).

Reliability: 4/5 Build Quality: 3/5
2006-reg Diesel, Owner for more than 5 years

No problems starts first time every time. Running on vw long life service so get two years between services,.

Reliability: 5/5 Build Quality: 5/5
09-reg Diesel, Owner for Less than a year

Quality build with sufficient power from the diesel unit. Comfortable, with enough toys as standard.

Reliability: 4/5 Build Quality: 5/5
57-reg Diesel, Owner for 1 to 3 years

Solid, reliable and practical. It is economical and good to drive, although not very exciting!

Reliability: 4/5 Build Quality: 3/5
2007-reg Petrol, Owner for 1 to 3 years

Never had any faults. Good mpg for a petrol in a car of its size. Acceleration a bit slow.

Reliability: 5/5 Build Quality: 4/5
07-reg Diesel, Owner for 1 to 3 years

Honest, well built and mostly reliable, lacking on power (1.9 Tdi)

Reliability: 4/5 Build Quality: 5/5
V-reg Diesel, Owner for 3 to 5 years

Solid reliability in all driving conditions, but no fanfares!

Reliability: 5/5 Build Quality: 5/5
2009-reg Diesel, Owner for 1 to 3 years

1 problem in 1st yr - dpf sensor. Does lots per gallon!

Reliability: 3/5 Build Quality: 4/5
06-reg Diesel, Owner for 3 to 5 years

very good trouble free.in 52000 miles not one problem

Reliability: 5/5 Build Quality: 5/5
08-reg Diesel, Owner for 1 to 3 years

practical, reliable, safe and economical

Reliability: 5/5 Build Quality: 5/5
56-reg Diesel, Owner for 1 to 3 years

Does exactly as it says on the tin

Reliability: 5/5 Build Quality: 5/5
57-reg Diesel, Owner for 1 to 3 years

Much better than expected.

Reliability: 5/5 Build Quality: 5/5
56-reg Diesel, Owner for 3 to 5 years

I am delighted with t

Reliability: 5/5 Build Quality: 5/5
08-reg Diesel, Owner for Less than a year

great

Reliability: 5/5 Build Quality: 5/5