Auto Express's reliability ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
58-reg Diesel, Owner for 1 to 3 years

Radio screen stopped working when a few weeks old. The electronic/automatic brake became very dangerous - once not disengaging on a dual carriageway.
Since the early faults have been corrected, the car has been very Good. Easy to drive and having the four wheel drive gives confidence. Cabin is ergonomically well laid out and controls are simple to use. Generally looks high quality.

Reliability: 3/5 Build Quality: 4/5
58-reg Diesel, Owner for Less than a year

My only gripe is with the interior build quality,plenty of vibrations/rattles that slowly drive you insane.VW isn't as good as reports rave on about.Other makes have caught up and even surpassed.I have had mk4 and mk5 Golf GTI's both were terrible although the Tiguan is a big improvement.
I do love the styling both inside and out.
Engine reliability has been faultless.

Reliability: 5/5 Build Quality: 4/5
2009-reg Diesel, Owner for 1 to 3 years

Reliabilty has been very good except when I had trouble with the desiel particulate filter but managed to et home ok and called vw assist out to rectify and update the management software. I get on average 38mpg with a 2.olitre deseil engine, it is the town driving that brings it down as I can get 50mpg on the motorway with a long steady drive.

Reliability: 4/5 Build Quality: 4/5
2008-reg Diesel, Owner for less than a year

With all the pot holes and speed bumps everywhere I drive this car is very reliable it copes with all this and the extra height in the car I feel safer on the roads as well. I bought this car because I can afford to run it if I could not them I would get something to cope with the money I earn.

Reliability: 5/5 Build Quality: 5/5
09-reg Diesel, Owner for Less than a year

my first vw and quality stands out, solid and feels very safe. Not had a hint of a problem yet and long may that last, motorway miles are effortless. don't think the stereo system is too good but adequate. a very nice car and shall look at vw first for my next car.

Reliability: 5/5 Build Quality: 5/5
2010-reg Diesel, Owner for 1 to 3 years

Had only one problem. rear windscreen washer stopped working. Given that it is permanent 4 wheel drive running costs are reasonable. servicing is a bit expensive but still affordable.

Reliability: 5/5 Build Quality: 5/5
2009-reg Diesel, Owner for 3 to 5 years

There was a problem at 32000 when the exhaust sensor failed, it was replaced under waranty. It has been less costly than my previous car, due to long life service.

Reliability: 4/5 Build Quality: 4/5
2011-reg Diesel, Owner for less than a year

Only owned car for 8 months and in this time no reliability issues. Car still effectively running in so expect mpg to improve.

Reliability: 5/5 Build Quality: 4/5
2012-reg Diesel, Owner for less than a year

It has been totally reliable to date. never had a problem. The only money I have spent on my car is for the diesel.

Reliability: 5/5 Build Quality: 5/5
09-reg Diesel, Owner for Less than a year

Probably the best car I have ever owned. Had a couple of irritating faults and feel let down by supplying dealer.

Reliability: 4/5 Build Quality: 4/5
2011-reg Diesel, Owner for less than a year

Only one problem with mobile phone connection, resolved with new control unit, now work great. As expected.

Reliability: 5/5 Build Quality: 5/5
2011-reg Diesel, Owner for 1 to 3 years

Had no problems. Servicing has been very reasonable, overall mpg is a little down on what I hoped for.

Reliability: 5/5 Build Quality: 5/5
2011-reg Diesel, Owner for 1 to 3 years

Starts first time no problems. Only covered 4000 miles getting 50 mpg on a run no oil used.

Reliability: 5/5 Build Quality: 5/5
2008-reg Diesel, Owner for 3 to 5 years

No problems in 4+ years. For the size and capability of the car I think it is excellent.

Reliability: 5/5 Build Quality: 5/5
2010-reg Diesel, Owner for 1 to 3 years

In twenty years it probably the worst company car for reliability. Expensive servicing.

Reliability: 3/5 Build Quality: 4/5
2012-reg Diesel, Owner for less than a year

Have not had any reliability issues. Fuel consumption is not as good as was expected.

Reliability: 5/5 Build Quality: 4/5
2009-reg Diesel, Owner for 1 to 3 years

No problems so far. Pretty economocal for a big car with reasnoable performance too.

Reliability: 5/5 Build Quality: 5/5
2012-reg Diesel, Owner for less than a year

No problems to date. Considering the size of the vehicle, the running costs seem ok.

Reliability: 5/5 Build Quality: 5/5
2012-reg Diesel, Owner for less than a year

No problems encountered so far. Fuel consumption as expected for non bluemotion car.

Reliability: 5/5 Build Quality: 5/5
2009-reg Diesel, Owner for 1 to 3 years

We have had no problems with our car since we have owned it - 2.5 years

Reliability: 4/5 Build Quality: 4/5
2009-reg Diesel, Owner for 1 to 3 years

Very reliable. Needs long runs to get more efficient fuel consumption.

Reliability: 5/5 Build Quality: 5/5
59-reg Diesel, Owner for Less than a year

Just ouzes quality. Nice to drive. Looks good. Reliable.Versatile.

Reliability: 5/5 Build Quality: 5/5
58-reg Diesel, Owner for 1 to 3 years

Very nice car, good drive, good driving position,lively engine

Reliability: 5/5 Build Quality: 5/5
2012-reg Diesel, Owner for less than a year

No problems to date. Compares well with previous cr at 30 mph.

Reliability: 4/5 Build Quality: 4/5
2012-reg Petrol, Owner for less than a year

No problems. Disappointing consumpstion for a steady driver.

Reliability: 5/5 Build Quality: 5/5
09-reg Diesel, Owner for Less than a year

Love it! Wish I had spent more on some options

Reliability: 5/5 Build Quality: 5/5
2011-reg Diesel, Owner for less than a year

It seems very reliable. Happy so far.

Reliability: 5/5 Build Quality: 5/5
2012-reg Diesel, Owner for less than a year

Vw = reliability. Early days yet.

Reliability: 4/5 Build Quality: 4/5
2010-reg Diesel, Owner for 1 to 3 years

Nothing gon wrong

Reliability: 5/5 Build Quality: 5/5
2011-reg Diesel, Owner for 1 to 3 years

No problems. Ok.

Reliability: 5/5 Build Quality: 5/5
08-reg Diesel, Owner for 1 to 3 years

Really pleased.

Reliability: 4/5 Build Quality: 5/5