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In-depth reviews

Citroen C3 review - Reliability and Safety

Proven engines and well-known chassis parts should bring solid reliability, while there's plenty of safety kit and decent NCAP rating

Included as standard in all C3’s roster of safety equipment is a lane departure warning system, speed sign recognition and speed warnings, a coffee break alert and three Isofix mounting points (two in the rear, one in the front passenger seat).

On top of this, Origins and Flair Plus editions bring an alarm and the top spec also gets ConnectedCAM, which constantly records video of the road ahead and saves up to 90 seconds of footage if it detects an accident. The C3 achieved a four star Euro NCAP safety rating in 2017, receiving 88 and 83 per cent for adult occupant and child occupant safety respectively.

Origins trim also gets rear parking sensors, while Flair Plus adds a reversing camera, and all models get the tyre pressure monitor that’s now part of the European safety regulations. Citroen also offers active safety brake, which automatically applies the brakes if it detects a collision risk.

Despite all this safety equipment, the C3 didn’t fare very well in our 2019 Driver Power car customer satisfaction survey, coming 81st out of 100 in the list of best cars to own. Citroen on the whole wasn’t very popular with UK motorists either, finishing 24th out of 30 manufacturers.  

Warranty

There’s nothing particularly special about Citroen’s warranty; it lasts for three years or 60,000 miles, whichever comes soonest. That being said, the first two years are not limited by mileage, but should you exceed 60,000 miles, you will not get the final 12 months of cover. This is just about standard for the industry, but some rivals – notably offerings from Kia, Hyundai and Toyota – offer much longer cover, at up to seven years in Kia’s case.

Servicing

The servicing intervals on the C3 are as conventional as its warranty; it requires maintenance every year or 12,500 miles. Citroen offers a simple service plan, which covers you for 36 months or 35,000 miles. You can pay for this as a lump sum of around £400 or around £12 per month.

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It is worth noting that this plan can only be bought during the first 12 months of the car’s life. There is also a maintenance package that includes wear on items – but this is considerably more expensive and has to be arranged on a dealer-by-dealer basis.

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