Hyundai Ioniq 6 - Reliability and safety

The Hyundai Ioniq 6 didn’t make our most recent list of the best cars to own, but that’s not surprising considering how new it is. However, based on the results of the 2023 Driver Power customer satisfaction survey, the closely related Kia EV6 seems to have made a very positive impression on owners. In fact, it managed to rank among the top 10 best cars to own.

However, Hyundai finished a middling 17th in our ranking of the best car manufacturer rankings, which suggests owners aren’t quite as happy as they could be with the brand’s service.

Euro NCAP crash tested the Ioniq 6 in 2022 and awarded it the industry body’s maximum five-star safety rating. It scored a very impressive 97 per cent in the adult occupant protection section and 90 per cent for its safety tech.

Every Ioniq 6 comes with autonomous emergency braking (AEB), Highway Drive Assist (autonomous cruise control) and Intelligent Speed Limit Assist, plus Lane Keep Assist, Blind Spot Collision Avoidance Assist and Rear Cross Traffic Collision Avoidance. Many of these functions are available in other electric cars, but they are usually optional extras, so it’s good to see that Hyundai includes them all in every version here. A 360-degree parking camera is the only item of safety tech reserved for higher-spec Ultimate models.

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Warranty

A five-year, unlimited-mileage warranty covers every Hyundai. It’s one of the best packages around, beaten only by Kia and MG’s seven-year factory warranty. Also included in Hyundai’s coverage are 12 months’ roadside assistance and free annual health checks (visual inspections) of your vehicle. 

The Ioniq 6’s battery pack is covered by a separate eight-year, 125,000-mile warranty, which guarantees that it will retain over 70 per cent capacity over that time and mileage period, similar to most electric vehicles.

Servicing

Servicing for the Ioniq 6 is required every two years or 20,000 miles. That’s a similar period to most electric vehicles, but the mileage is somewhat short of the unlimited distance you can cover with the Volkswagen ID.7 between trips to the dealer.

Hyundai offers flexible servicing plans designed to meet your individual requirements. You can get a quote on the brand’s website, with the price based on the model you own, your expected mileage, and the period you’d like the plan to cover. You can spread the cost with interest-free monthly instalments or pay in one lump sum.