Advertisement
Articles

Driver Power

Driver Power is the UK’s number one car customer satisfaction survey and in 2020 it was bigger and better than ever. 

driver power header

The 2020 Driver Power survey gave you the chance to tell us what you think of your car, car manufacturer, car dealer, car insurance company or car breakdown cover provider. It was your opportunity to give fellow motorists the benefit of your experience. 

You told us the good and bad points about your car and the service you’ve received from your dealer. Driver Power collates the results and delivers its verdict on the cars and companies that provide the best and worst customer experiences in the UK today. 

Advertisement - Article continues below

• Driver Power 2020 results

In the opening part of the 2020 Driver Power survey, new car owners across the UK told us what they loved and hated about the cars they bought in the last 12 months. The results give the best insight anywhere into what new car owners actually think of the cars they purchased and drive every day, helping fellow motorists choose their next vehicles and giving car makers a crucial heads-up on where they're going wrong. 

• Most reliable cars

We analysed the data and compiled the results to give the definitive verdict on which new cars are the UK’s best to buy, own and run. We had a host of new entries in the Driver Power 2020 new car survey as well as some shock fallers and deserving climbers. How does your car fare? What wins overall? The top 75 new cars to own are all revealed in our Driver Power results – and it’s all voted for by you. 

You can also find the best cars to own by market sector and our run down of the top cars in each of the survey’s sections. So if you want to know what owners think are the best new superminis or SUVs, or find out which models rank highest for comfort or technology, you’ve come to the right place. As a car buying tool, Driver Power is hard to beat. 

• Click here to take the Driver Power survey

For the full results of the 2020 Driver Power new car survey, just click here and follow the links below to the other Driver Power results pages…

Advertisement
Advertisement

Recommended

Best cars to own: Driver Power 2020 results
Driver Power

Best cars to own: Driver Power 2020 results

UK owners deliver their verdict on long-term life with the latest cars as part of our Driver Power 2020 customer satisfaction survey
8 Apr 2020
The best cars for comfort, tech, safety and more
Best cars & vans

The best cars for comfort, tech, safety and more

Driver Power, the UK’s most comprehensive car customer satisfaction survey, crowns the winning cars in eight different categories
5 May 2020
Most reliable 4x4s and SUVs 2020
image
Driver Power

Most reliable 4x4s and SUVs 2020

We reveal the most reliable 4x4s and SUVs you can buy according to the 2020 Driver Power survey
4 May 2020
Most reliable small cars to buy 2020
image
Driver Power

Most reliable small cars to buy 2020

Looking for a reliable small car? Our 2020 Driver Power survey can help…
1 May 2020

More on Driver Power

The best cars for comfort, technology, safety, practicality and more
Best cars & vans
5 May 2020

The best cars for comfort, technology, safety, practicality and more

Driver Power, the UK’s most comprehensive car customer satisfaction survey, crowns the winning cars in eight different categories
Most reliable 4x4s and SUVs 2020
image
Driver Power
4 May 2020

Most reliable 4x4s and SUVs 2020

We reveal the most reliable 4x4s and SUVs you can buy according to the 2020 Driver Power survey
Most reliable small cars to buy 2020
image
Driver Power
1 May 2020

Most reliable small cars to buy 2020

Looking for a reliable small car? Our 2020 Driver Power survey can help…
Advertisement
Top 10 most reliable family cars 2020
Driver Power
22 Apr 2020

Top 10 most reliable family cars 2020

What are the most reliable family cars you can buy today? Our Driver Power survey reveals all...
Best electric car chargepoint providers 2020
News
22 Apr 2020

Best electric car chargepoint providers 2020

As the world shifts its focus to electric cars, so does Driver Power. Here we publish chargepoint ratings for the first time
Best car manufacturers 2020
Driver Power
14 Apr 2020

Best car manufacturers 2020

We reveal the UK’s best car brands based on the feedback from car owners who took our 2020 Driver Power survey...
Most reliable cars to buy in 2020
image
Driver Power
9 Apr 2020

Most reliable cars to buy in 2020

Every car buyer wants a reliable car but how do you judge a car’s reliability before you’ve bought it? The Driver Power survey has the answer...
Best cars to own: Driver Power 2020 results
Driver Power
8 Apr 2020

Best cars to own: Driver Power 2020 results

UK owners deliver their verdict on long-term life with the latest cars as part of our Driver Power 2020 customer satisfaction survey
Best car insurance companies 2019
Best car insurance companies 2019 - header
Driver Power
5 Dec 2019

Best car insurance companies 2019

Which car insurance company looks after you best when you make a claim? Our 2019 Driver Power survey compares the big hitters
Advertisement
Most reliable used cars 2019
Driver Power used cars 2019
Driver Power
24 Sep 2019

Most reliable used cars 2019

We reveal the most reliable used cars in the UK, using data from our latest Driver Power survey
Best car dealers 2019
Best car dealers 2019 - header
Driver Power
31 Jul 2019

Best car dealers 2019

As part of our Driver Power survey, you’ve given your verdict on UK dealer networks. We reveal the best and worst...
Advertisement
Best breakdown cover 2019
Best breakdown cover 2019 - header
Driver Power
31 Jul 2019

Best breakdown cover 2019

Our latest Driver Power survey reveals the best car breakdown cover providers for coming to the rescue in a roadside emergency
SUBSCRIBE NOW to get Driver Power 2019 as one of 6 issues for £6
cover and gift Driver Power
Driver Power
21 Mar 2019

SUBSCRIBE NOW to get Driver Power 2019 as one of 6 issues for £6

The Auto Express Driver Power 2019 results are in and you can read them first with a subscription to Auto Express
The most and least reliable car manufacturers 2018
Lexus NX 300h - Front Cornering
Consumer news
8 Nov 2018

The most and least reliable car manufacturers 2018

Which manufacturers are making the most reliable cars on UK roads, and which ones should you be wary of?
The UK's best places to buy a car revealed by new survey
Long-term test review: SEAT Ateca - first report dealer 2
Driver Power
29 Mar 2017

The UK's best places to buy a car revealed by new survey

Where are the best places to buy a new or used car in the UK? The latest Driver Power car dealer survey reveals all...
Advertisement
Driver Power to get more revealing than ever in 2017
Driver Power 2017 header
Driver Power
21 Dec 2016

Driver Power to get more revealing than ever in 2017

UK’s leading car customer satisfaction survey is changing to deliver even bigger and better insights into the whole car buying experience
Electric cars dominate Driver Power 2016, the UK’s biggest car satisfaction survey
Driver Power 2016
Driver Power
20 Apr 2016

Electric cars dominate Driver Power 2016, the UK’s biggest car satisfaction survey

Tesla Model S tops Driver Power 2016 with highest-ever satisfaction rating, with Renault ZOE in second and four hybrids in the top ten
'Your views provide real insight for buyers and car makers'
Driver Power
20 Apr 2016

'Your views provide real insight for buyers and car makers'

There's nothing more valuable to car makers than knowing what you really think, whether they like it or not, says Steve Fowler
Tell us about your car to win £2k of prizes
Driver Power 2015 prizes
Driver Power
14 Jan 2016

Tell us about your car to win £2k of prizes

The 2016 Driver Power Survey is now live and you can win £2,000 worth of prizes just by telling us about your car
Worst car manufacturers revealed by over 61,000 car owners
vauxhall dealership
Consumer news
29 Apr 2015

Worst car manufacturers revealed by over 61,000 car owners

Big sellers and premium brands are among the lowest-rated manufacturers in our Driver Power survey
Motorists are happier than ever with their cars
Happy drivers, happy motorists, young drivers, learner
Consumer news
28 Apr 2015

Motorists are happier than ever with their cars

Latest Driver Power results show that drivers are more impressed than ever with their cars
Advertisement
Driver Power 2015: Brits love hybrids and electrics
Renault Zoe 2015 front
Driver Power
23 Apr 2015

Driver Power 2015: Brits love hybrids and electrics

Driver Power features a hybrid car in first place and two electric vehicles in its top ten for the first time ever
"It's difficult for car makers not to listen to over 61,000 of you"
Driver Power
22 Apr 2015

"It's difficult for car makers not to listen to over 61,000 of you"

Cars are better than ever but there’s room for improvement, says editor-in-chief Steve Fowler