Hyundai Ioniq 6 review - Reliability and safety

The Hyundai Ioniq 6 didn’t make it onto our most recent list of the best cars to own, but that’s not surprising considering how new it is. However, it seems the closely related Kia EV6 has made a very positive impression on owners, based on the results of the 2023 Driver Power customer satisfaction survey. In fact, it managed to rank among the top 10 best cars to own.

However Hyundai finished a middling 17th in our ranking of the best car manufacturer rankings, which suggests owners aren’t quite as happy as they could be with the brand’s service.

The Ioniq 6 was crash tested by Euro NCAP in 2022 and received the industry body’s maximum five-star safety rating. It was awarded a very impressive 97 per cent score in the adult occupant protection protection, plus a 90 per cent score for its safety tech.

Every Ioniq 6 comes with Forward Collision Avoidance Assist, Highway Drive Assist (autonomous cruise control) and Intelligent Speed Limit Assist, plus Lane Keep Assist, Blind Spot Collision Avoidance Assist and Rear Cross Traffic Collision Avoidance. Many of these functions are available on other electric cars, but usually as optional extras, so it’s good to see Hyundai includes them all on every version here. A 360-degree parking camera is the only item of safety tech reserved for higher-spec models.

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Warranty

Every Hyundai is covered by a five-year, unlimited-mileage warranty. It’s one of the best packages around, beaten only by Kia and MG’s seven-year factory warranty. Also included in Hyundai’s coverage are 12 months’ roadside assistance and free annual health checks (visual inspections) of your vehicle. But, being an electric car, the Ioniq 6’s battery is covered by a separate eight-year, 125,000-mile guarantee.

Servicing

Hyundai offers flexible servicing plans designed to meet your individual requirements. You can get a quote on the brand’s website, with the price based on the model you own, your expected mileage and what period of time you’d like the plan to cover. You also get the choice of spreading the cost with interest-free monthly instalments or paying in one lump sum.