Skip advert
Advertisement
Long-term tests

Mazda 5: Third report

After grinding to a halt, our MPV was sparked back to life with a simple reboot

Find your Mazda 5
Compare deals from trusted partners on this car and previous models.
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car

I know virtually nothing about mechanical engineering. So when my Mazda 5 broke down recently, I panicked and reverted to the classic cure-all loved by IT experts across the globe. I switched it off and on again. If that doesn’t work, I thought, I’ll call a man, and crack open a KitKat.

Advertisement - Article continues below

To my amazement, though, it did! One minute the car was slowing to a complete, disconcerting stop, and the next I was trundling back up the road, delighted to have diverted disaster, somehow.

I assumed it was a fluke. But a trip a week later to my local garage, Milcars Mazda of Watford, not only revealed no outstanding faults, but I was told, astonishingly, that I’d fixed the problem.

With so much electrical gadgetry controlling your car these days, it’s effectively a computer on wheels. So it makes sense that rebooting its hard drive – by turning off the ignition – has a similar effect to restarting your laptop.

A diagnostic check carried out at the dealership did reveal a previous problem with the Electronic Stability Control (ESC), which was still stored in the car’s memory. But my restart cleared that, and allowed the 5 to carry on as though nothing had happened.

Skip advert
Advertisement
Skip advert
Advertisement - Article continues below

Used - available now

iX3

2024 BMW

iX3

22,294 milesAutomaticElectric

Cash £31,058
View iX3
i4

2024 BMW

i4

19,893 milesAutomaticElectric

Cash £33,979
View i4
i4

2024 BMW

i4

34,515 milesAutomaticElectric

Cash £29,797
View i4
i20

2015 Hyundai

i20

48,630 milesManualPetrol1.4L

Cash £7,814
View i20

“If it happens a few times, the engine management light will come on,” the technician informed me, having also taken the time to explain how the ESC worked, and why it might have resulted in my Mazda’s momentary breakdown.

But what he couldn’t do was restore my dented faith in the MPV. I had been noticing an occasional loss of power on short journeys, where I would frustratingly find the accelerator momentarily ineffective.

Advertisement - Article continues below

And while it has only ground to a halt once, I just don’t have the same confidence in its ability to get me from A to B. Rightly or wrongly, it feels like the beginning of the end. This is totally unfair, of course.

The 5 has been very well behaved in all other respects. It’s as practical as a pair of wellies, too. Trips to the tip, family jaunts and even a girls’ night out have converted it from car to pick-up truck and minibus on many occasions, without much fuss.

And I still get compliments from complete strangers on the electric sliding doors, as if they are the most futuristic feature anyone has ever seen sported on a road car.

So I remind myself that all a car buyer can really expect is not for their vehicle to be perfect for the duration of its life, but for the dealer to handle problems that do arise quickly and efficiently, and where appropriate, at no extra cost. And in that respect, the Mazda could not be faulted.

Extra Info

“If there’s one car that proves MPVs don’t have to be dull to drive, it’s the Mazda. While the 1.6-litre diesel can feel underpowered, the 5’s sparkling chassis never fails to disappoint. Sharp steering, strong grip and impressive poise mean you soon forget the car’s bulky dimensions on twisting back roads.”

James Disdale, Deputy Road Test Editor

Skip advert
Advertisement

New & used car deals

Dacia Spring

Dacia Spring

RRP £14,995Avg. savings £3,158 off RRP*
Hyundai Tucson

Hyundai Tucson

RRP £29,820Avg. savings £4,956 off RRP*Used from £12,295
Audi A3

Audi A3

RRP £26,295Avg. savings £2,713 off RRP*Used from £8,995
Vauxhall Corsa

Vauxhall Corsa

RRP £19,690Avg. savings £4,874 off RRP*Used from £12,999
* Average savings are calculated daily based on the best dealer prices on Auto Express vs manufacturer RRP
Skip advert
Advertisement

Most Popular

Illegal number plates are out of control, as parliament asks motorists for help
Number plates

Illegal number plates are out of control, as parliament asks motorists for help

Cross-party committee is asking motorists to help solve the issue of illegal number plates
News
8 Oct 2025
Skoda Fabia 130 is a 174bhp hot hatch for under £30k
Skoda Fabia 130 - front cornering

Skoda Fabia 130 is a 174bhp hot hatch for under £30k

Along with more power the hot Fabia gets revised suspension and steering
News
7 Oct 2025
New Tesla Model Y Standard is here to make the EV SUV a bit cheaper, just not in the UK
Tesla Model Y Standard

New Tesla Model Y Standard is here to make the EV SUV a bit cheaper, just not in the UK

New Tesla Model Y Standard has been revealed, but UK buyers may have to wait a little longer to buy one…
News
7 Oct 2025