Skip advert
Advertisement
Long-term tests

Mazda 5: Third report

After grinding to a halt, our MPV was sparked back to life with a simple reboot

Find your Mazda 5
Compare deals from trusted partners on this car and previous models.
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car

I know virtually nothing about mechanical engineering. So when my Mazda 5 broke down recently, I panicked and reverted to the classic cure-all loved by IT experts across the globe. I switched it off and on again. If that doesn’t work, I thought, I’ll call a man, and crack open a KitKat.

Advertisement - Article continues below

To my amazement, though, it did! One minute the car was slowing to a complete, disconcerting stop, and the next I was trundling back up the road, delighted to have diverted disaster, somehow.

I assumed it was a fluke. But a trip a week later to my local garage, Milcars Mazda of Watford, not only revealed no outstanding faults, but I was told, astonishingly, that I’d fixed the problem.

With so much electrical gadgetry controlling your car these days, it’s effectively a computer on wheels. So it makes sense that rebooting its hard drive – by turning off the ignition – has a similar effect to restarting your laptop.

A diagnostic check carried out at the dealership did reveal a previous problem with the Electronic Stability Control (ESC), which was still stored in the car’s memory. But my restart cleared that, and allowed the 5 to carry on as though nothing had happened.

Skip advert
Advertisement
Skip advert
Advertisement - Article continues below

Used - available now

Koleos

2019 Renault

Koleos

69,800 milesAutomaticDiesel1.8L

Cash £12,672
View Koleos
S-Max

2022 Ford

S-Max

26,624 milesAutomaticPetrol2.5L

Cash £23,946
View S-Max
ProCeed

2016 Kia

ProCeed

62,945 milesManualPetrol1.4L

Cash £5,295
View ProCeed
3-Door Hatch

2020 MINI

3-Door Hatch

59,000 milesManualPetrol2.0L

Cash £12,745
View 3-Door Hatch

“If it happens a few times, the engine management light will come on,” the technician informed me, having also taken the time to explain how the ESC worked, and why it might have resulted in my Mazda’s momentary breakdown.

But what he couldn’t do was restore my dented faith in the MPV. I had been noticing an occasional loss of power on short journeys, where I would frustratingly find the accelerator momentarily ineffective.

Advertisement - Article continues below

And while it has only ground to a halt once, I just don’t have the same confidence in its ability to get me from A to B. Rightly or wrongly, it feels like the beginning of the end. This is totally unfair, of course.

The 5 has been very well behaved in all other respects. It’s as practical as a pair of wellies, too. Trips to the tip, family jaunts and even a girls’ night out have converted it from car to pick-up truck and minibus on many occasions, without much fuss.

And I still get compliments from complete strangers on the electric sliding doors, as if they are the most futuristic feature anyone has ever seen sported on a road car.

So I remind myself that all a car buyer can really expect is not for their vehicle to be perfect for the duration of its life, but for the dealer to handle problems that do arise quickly and efficiently, and where appropriate, at no extra cost. And in that respect, the Mazda could not be faulted.

Extra Info

“If there’s one car that proves MPVs don’t have to be dull to drive, it’s the Mazda. While the 1.6-litre diesel can feel underpowered, the 5’s sparkling chassis never fails to disappoint. Sharp steering, strong grip and impressive poise mean you soon forget the car’s bulky dimensions on twisting back roads.”

James Disdale, Deputy Road Test Editor

Skip advert
Advertisement

New & used car deals

Nissan Qashqai

Nissan Qashqai

RRP £27,415Avg. savings £7,957 off RRP*Used from £11,276
Hyundai Tucson

Hyundai Tucson

RRP £29,585Avg. savings £6,027 off RRP*Used from £13,795
Volkswagen Polo

Volkswagen Polo

RRP £14,480Avg. savings £2,084 off RRP*Used from £6,970
Dacia Spring

Dacia Spring

RRP £14,995Avg. savings £4,588 off RRP*
* Average savings are calculated daily based on the best dealer prices on Auto Express vs manufacturer RRP
Skip advert
Advertisement

Most Popular

Peugeot is building a brand new petrol engine – who says ICE is dead?
New Peugeot ‘Turbo 100’ engine

Peugeot is building a brand new petrol engine – who says ICE is dead?

New 1.2-litre three-cylinder petrol engine to replace Puretech motors in Peugeot and more
News
16 Mar 2026
New Rivian R2 details revealed: UK specs, range and pricing for Tesla Model Y rival
Rivian R2 - front tracking

New Rivian R2 details revealed: UK specs, range and pricing for Tesla Model Y rival

The cutting-edge electric family SUV is coming to the UK – but in 2028 at the earliest
News
16 Mar 2026
Jaecoo 7 range boosted by new hybrid SHS-S and flagship Black Luxury models
Jaecoo 7 SHS-S - front

Jaecoo 7 range boosted by new hybrid SHS-S and flagship Black Luxury models

The popular Jaecoo 7 range adds a new hybrid model to slot between the petrol and plug-in variants
News
18 Mar 2026