Auto Express's reliability ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
07-reg Diesel, Owner for Less than a year

its a make i trust even though this is the first model i have owned.
ride and build quality are great for such a large family car.
i used to own a peugot 206 on a 02 plate and there is defenatley a difference in ride and build quality between these two makes
would recommed for large famlies

Reliability: 5/5 Build Quality: 5/5
54-reg Diesel, Owner for More than 5 years

As a VW it is reliable, well made and a pleasure to own. I use it as a commuter car as well as towcar for my caravan. We have driven all over europe and its economy and reliability have proved themselves.
I would buy another, but this model is now outdated and no replacement is in sight.

Reliability: 5/5 Build Quality: 4/5
02-reg Petrol, Owner for 1 to 3 years

good build quality,pleasure to drive,dual purpose use,thirsty on the pertrol,seats heavy and awkwards to remove,absolutely terrible in the snow/ice.overall a good package but woulld go for the diesel if i had to get another.

Reliability: 4/5 Build Quality: 4/5
2008-reg Diesel, Owner for less than a year

Initial faults (not found at pdi) were rectified. since then no problems. Vw servicing & spares are reasonable value. 40mpg from this large car (when driven sensibly) is a good target.

Reliability: 4/5 Build Quality: 5/5
Y-reg Petrol, Owner for 1 to 3 years

Overall I would say It is reliable, but like most cars of today the electrics are a pain ands its them that cause problems (and more so when they are over 5 year old+ )

Reliability: 4/5 Build Quality: 3/5
2011-reg Diesel, Owner for 1 to 3 years

Been to spain with 1700kg caravan last year, west coast france and down to camargue and back via ardeche . no problems. Mobility pays. fuel very good without caravan.

Reliability: 5/5 Build Quality: 5/5
04-reg Diesel, Owner for More than 5 years

Reliable, comfortable, easy to drive, good economy with reasonable performance for size

Reliability: 5/5 Build Quality: 5/5
2008-reg Diesel, Owner for 3 to 5 years

Good, no faults during ownership. Tyre replacments are dear.

Reliability: 3/5 Build Quality: 3/5