BMW X3 review - Reliability and safety

The latest BMW X3 was awarded a top five-star rating when it was independently crash-tested by Euro NCAP. Adult occupant safety of 93 per cent was one of the more impressive results, and the 84 per cent awarded for child occupant safety is pretty good too.

Aside from its solid structural integrity and a full complement of airbags, there’s a great deal of latest generation safety tech available on the BMW X3. Disappointingly though, many features such as active cruise control, lane departure assistance and cross traffic alerts are wrapped in various optional packs. It's all impressive stuff, but we’d like to see BMW being a little more generous on what is already a pretty expensive car.

BMW has not achieved particularly good scores in our previous Driver Power customer satisfaction surveys, although there has been some steady improvement in recent years. In 2020, the company placed 27th out of 30 manufacturers, with a concerning number of customers reporting a problem with their cars in the first 12 months of ownership.The 2021 poll saw a slight improvement, with BMW finishing 21st out of 29 brands, while 2022's ratings placed the German manufacturer in a more solid 16th position. The X3 achieved 71st spot (out of 75) in the best cars to own survey.

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Warranty

You get three-year warranty cover with unlimited mileage on all BMW models including the X3, which is pretty much par for the course in the premium brand sector. Unless you buy an Audi Q5, which has unlimited mileage cover for years one and two, but has a 60,000-mile warranty limit that comes into play at year three.

Servicing

The BMW X3’s onboard computers determine when you need to take your car in for servicing and maintenance, based on how you use it. It’s a good idea in theory, but in practice owners have appeared quite critical of the servicing costs when responding to our Driver Power satisfaction survey.