Auto Express's comfort ratings are based on our Driver Power survey of over 30,000 car owners. Ratings are the average for all owners of this car who responded. Individual owners’ ratings and comments appear below.
08-reg Hybrid/Alt, Owner for 1 to 3 years

Easily the best overall family car available. Other than off-roading it does everything better than an X5 or a Range Rover (and in the current snow and ice, it has been more impressive than X5's). Practicality is awesome - it is everything from a luxury limosine to a fully loaded holiday truck. No other vehicle takes 5 adults, a dog and 3 to 4 suitcases in this much style and comfort - not even a Cayenne.

I have never understood why you don't rate it - it is a much better vehicle overall than the X5/Range Rover/Cayenne/Mercedes alternatives, is cheaper to buy and run than all of them once you include all the options and the dealer network is superb (unlike all of the above).

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
09-reg Hybrid/Alt, Owner for Less than a year

Having bought 7 new Mercedes since 1988, I changed to Lexus in 2007. So please with the first car (GS 300 Demonstrator model) and the Lexus customer care that I bought a new one Lexus18 months. I would never suffer again at the hands of Mercedes!

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
09-reg Hybrid/Alt, Owner for Less than a year

Having moved from Honda to buy a lexus IS 220d saying with the brand became a must so it was lexus I turned to when I needed a large car and the RX 400h has not disappointed. Lexus will continue to be my brand of choice in the future.

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
53-reg , Owner for 3 to 5 years

The most comfortable and luxurious way of traveling, bar none. Easy to drive, totally reliable, extremely practical, and visiting the dealer for the annual service is a totally painless and pleasant experience.

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
59-reg Hybrid/Alt, Owner for Less than a year

Fantastic practical alternative to diesel / petrol alternatives and much lower prersonal tax benefits - being over looked by many!

Comfort: 5/5 Practicality: 4/5 Ride Quality: 4/5 Ease of driving: 5/5
54-reg Petrol, Owner for 3 to 5 years

built to outlast the sun, but the seat backs are too low for any comfort

Comfort: 2/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
55-reg Hybrid/Alt, Owner for 1 to 3 years

It just does everything it is supposed to.

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
55-reg Hybrid/Alt, Owner for 1 to 3 years

Superb quality, absolute pleasure to own

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
06-reg Hybrid/Alt, Owner for

Faultless, comfortable, Cool.

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
07-reg Hybrid/Alt, Owner for 1 to 3 years

Best all round vehicle for me

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
59-reg Hybrid/Alt, Owner for Less than a year

Amazing hybrid technology

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
05-reg Petrol, Owner for 3 to 5 years

very good class leader

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
05-reg Petrol, Owner for 3 to 5 years

Perfect

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5
05-reg Petrol, Owner for 3 to 5 years

Perfect

Comfort: 5/5 Practicality: 5/5 Ride Quality: 5/5 Ease of driving: 5/5