Mercedes E-Class review

Our Rating: 
By Auto Express Test TeamComments

The Mercedes E-Class is a comfortable and refined rival to the BMW 5 Series – but it's expensive

Impressive refinement, smooth ride, punchy V6 diesels
Dated styling, gruff four-cylinder engines, expensive

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The Mercedes E-Class aims to rival the BMW 5 Series, Jaguar XF and Audi A6 with sleek looks, premium quality and great handling. It recently had a bit of an update which brought in a new look, upgraded interior and tweaked engines.

The E-Class is available as a saloon, an estate, a three-door coupe and a convertible. There are three main specifications, entry-level SE, mid-spec AMG Sport and top-of-the-range E63 AMG.

There's an extensive range of engines on offer with the Mercedes E-Class, the cheapest being the E200 CDI turbodiesel. Meanwhile, the E300 Bluetec Hybrid diesel also offers great fuel economy. The top-spec E63 AMG, as you'd expect, is seriously fast and boasts a 5.5-litre V8 with 549bhp.

Our choice: Mercedes E220 CDI SE



Despite the recent facelift, the Mercedes E-Class still isn't as stylish as rivals such as the BMW 5 Series or Jaguar XF. The E-Class now sports more flowing curves and a nose that mirrors that of the recently launched Mercedes S-Class. Meanwhile, LED front and rear lights help the Mercedes to stand out at night.

The interior is packed with upmarket materials and there's plenty of equipment as standard, including leather seats, climate control and Mercedes' COMAND infotainment system.

It's available in three main specifications: entry-level SE, mid-range AMG Sport and range-topping E63 AMG. We'd opt for the mid-range AMG Sport as you get deeper front bumpers and distinctive 18-inch rims.



As there wasn’t a lot wrong with the E-Class’ driving dynamics, engineers have instead concentrated on boosting efficiency as part of this facelift. As a result, the entry-level six-speed manual E220 CDI diesel emits 125g/km of CO2 – that’s 9g/km less than before – while our seven-speed auto puts out just 128g/km. 

Happily, these eco-friendly tweaks don’t come at the expense of performance, with the Mercedes covering 0-60mph a tenth faster than either rival, in 8.7 seconds. And with the muscular 400Nm of torque available from just 1,400rpm, the E220 provides brisk real-world acceleration. However, this assured display at the track is undermined by the engine’s gruff soundtrack – it clatters noisily at idle and is coarse when extended. The 168bhp 2.1-litre settles down to a background hum once you’re up to speed, but you never forget there’s a diesel under the bonnet. This is a shame, as the E-Class is otherwise exceptionally refined. There’s almost no wind noise and tyre roar is well suppressed, Better still, the standard adaptive dampers serve up a supple ride, helping the car soak up bumps that send a shudder through the Jaguar XF’s cabin.

As you’d expect, this relaxed character extends to the E220’s handling. And while it’s not as sharp or engaging as the BMW 5 Series, it still feels poised and inspires confidence. The steering is direct and naturally weighted, body control is good and there’s decent grip. Strong and progressive brakes, a great driving position and good visibility all add to the E-Class’ appeal behind the wheel. We’d just steer clear of the standard six-speed manual box, as it suffers from a springy and imprecise shift action – our test car’s slick seven-speed automatic is well worth the £1,520 extra.



The Mercedes E-Class finished 10th out of 100 in our Driver Power customer satisfaction survey, and even the previous model finished in 38th place - not too bad at all.

The list of safety equipment is very impressive and all models get at least seven airbags, electronic stability control and driver drowsiness detection as standard. Extra options include night vision, blind-sport monitoring and adaptive cruise control. It's no surprise that the Mercedes E-Class received the maximum five-star rating in the Euro NCAP crash safety tests.

Mercedes also did well in our 2013 Manufacturer ratings survey, finishing fifth place, beating Mazda, Jaguar, Skoda, Lexus and main market rival, BMW.



The Mercedes E-Class offers 540 litres of boot space, which is more than you'd get in an Audi A6 or BMW 5 Series. The 60:40 split-folding rear seats are only available as an optional extra, though.

There's plenty of leg- and headroom on offer and five adults can easily sit comfortably inside the Mercedes E-Class. Middle passengers have to contend with a large transmission tunnel but that's the same with the E-Class' rivals. There's plenty of storage cubbies and decent sized door bins too.

Running Costs


The Mercedes E-Class range is now joined by the highly efficient E300 BlueTEC Diesel hybrid, which emits just 109g/km of CO2 and still manages 67.3mpg.

It does cost a bit more than the E200, E220 and E250 CDI, though, and all of these still manage over 53mpg and emit just under 142g/km of CO2.

Unsurprisingly, the V6 turbodiesel petrol engines and top-spec V8s available in the E500 and E63 come with much higher running costs, which is the price for increased performance.

Residual values are shockingly poor. The Mercedes E-Class will struggle to retain around 40 per cent of its value after three years - both the BMW 5 Series and Audi A6 manage to beat this.

Disqus - noscript

4/5? Are you serious?

You've said sat nav and leather are expensive extras... Artico leather and Comand Online sat nav are both standard across the range.

The Car Buyer video is of the old model, not the facelifted model featured here.

Up until 3 years ago I had a string of E-Class estates. They were all like a pair of expensive shoes, only comfortable when run in and appreciated more as the miles racked up. But depreciation over the years changed from class leading to dismal. I typically changed every three years but the cost to change the last time was a whole new Golf. So I swapped into one of those instead. As a used buy, however, the 'current' and post facelift previous generation are great value and servicing through independents is reasonable. Parts are typically less than for equivalent BMW and Audi models. Wait three years and a barely run in 75,000 miler will make a fantastic buy.

Coming to a Taxi rank near you.

Artico - mercedes name for plastic seats. I have pleather seats in my 2 years old e250 est . cold in the winter defo need heated seats on 5 months of the year .. sweaty in the summer

Ps still a gr8 car. My 8th merc

Expensive? - not if you take it on a contract hire/contract purchase deal - they're giving them away at the minute e.g. E220 CDISE 4-dr Tiptronic is £249 + VAT per month on a 6+23 two-year 10k miles per annum deal. Cheaper than chips!

We have just brought a new SE,full leather,heated seats,command,even parks it's self!!! £30,500 seems very good value to me!!!!!!!!

Last updated: 20 Feb, 2014

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