Volkswagen Touareg review

Our Rating: 
4
4.0/5.0
2014 model
By Auto Express Test TeamComments

The Volkswagen Touareg is a large, luxurious SUV that's mechanically similar to the Porsche Cayenne, but a lot more affordable

For: 
Chunky good looks, spacious, high-quality interior, excellent V6 TDI diesel
Against: 
Feels bulky in town, no seven-seat option, cabin looks dull compared to Mk1 Touareg's

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The Volkswagen Touareg appears conspicuously good value for money when you consider that it uses the same mechanical package as the vastly more expensive Porsche Cayenne, as well as the recently replaced original Audi Q7.

Best 4x4's to buy now

The lack of a seven-seat option holds it back though, and the cabin doesn’t look expensive enough for the price tag.

Our Choice: 
VW Touareg 3.0 V6 TDI R-Line

As the big SUV in Volkswagen's range, the VW Touareg rivals the likes of the Jeep Grand Cherokee, Audi Q7, Porsche Cayenne, BMW X5 and Mercedes GLE.

It first appeared in Volkswagen showrooms back in 2002, and this second-generation Touareg arrived eight years later. A light update was carried out in 2014, introducing design tweaks, improved efficiency from the engine line-up and a simplified range of three specifications.

Sadly, the second-generation Touareg has never been available with the 5.0-litre V10 TDI diesel. This engine served up incredible levels of torque and delivered amazing performance for such a big car. Then again, the V10 TDI tended to overpower its brakes a bit too easily with all that weight in the nose, so perhaps it was for the best.

All Mk2 Touaregs come with the VW Group's familiar 3.0-litre V6 TDI diesel, and this engine is reasonably economical and still has plenty of poke. In fact, this model is a bit of an old-school 4x4. In spite of structural connections to the likes of the Porsche Cayenne and Mk1 Audi Q7, it's not especially sporty to drive and is better viewed as a workhorse - albeit a hugely comfortable, luxurious workhorse.

In that sense, the closest rival to the Touareg is probably the upright and sensible Land Rover Discovery. But while the VW has the edge in terms of efficiency and emissions, the Land Rover hits back hard with its imperious off-road ability, as well as its bigger boot and seven-seat layout; the Touareg is strictly limited to five seats.

An unshakeable image gives this car an advantage over most of its rivals, though. Despite the recent headlines surrounding Volkswagen diesel engines, a big, chunky 4x4 wearing the VW badge won't attract the same disapproving stares as one from Audi, BMW or Porsche, for example. This is a big, rugged car that will pass under the green radar.

Engines, performance and drive

3.5
There's only one engine in the Touareg, but it's a good one: the VW Group's 3.0-litre V6 TDI diesel

For such a big car, the Volkswagen Touareg handles well. It doesn’t have the sharpness of its Porsche Cayenne cousin, but it’s still pleasant to drive and very comfortable, too. You’ll find there’s plenty of body roll even when taking corners gently, but settle into the Touareg’s ways and it won’t let you down. Grip levels are prodigious, so it’ll hang on to the tarmac.

Buyers can specify air-suspension as an option – it costs between around £2,000 and £2,500 depending on whether you’re upgrading an R-Line or an SE model. The set-up sharpens the handling in corners and makes the ride genuinely plush. Plus, it’s worth considering if you’re serious about your off-roading (something the Touareg is surprisingly good at), as the air-suspension allows you to increase the ride height by 300mm for tackling serious terrain.

The car is also capable away from the beaten track. It comes equipped with low-ratio gears and hill descent control to aid off-road ability, although ultimately the limited ground clearance and slightly less impressive approach and departure angles hamper its performance over rough terrain when compared to a Land Rover Discovery or Jeep Grand Cherokee.

Engines

Buyers have only one engine to choose from in the Volkswagen Touareg, and it's the same excellent 3.0-litre V6 TDI diesel you’ll find in various Audis, as well as other VW Group models.

Recent revisions have raised power to 201bhp in the basic SE and R-Line models or a significantly more useful 258bhp in the Escape version. That more powerful engine is available as an option in the SE and R-Line trims. 

Even the 258bhp diesel may sound as if it’s going to struggle in an off-roader weighing nearly 2.2 tonnes, but the massive 580Nm torque output should provide plenty of reassurance. Go for the lower-powered model and you still get an impressive 450Nm, which should be sufficient in-gear punch for overtaking on the motorway or pulling up a steep, muddy bank off-road. 

Whichever version you choose, power is sent to all four wheels through an eight-speed Tiptronic automatic gearbox, and while that shifts cleanly and smoothly, the engine can be a bit too noisy at times. It’s not an aggressive diesel clatter; it’s more of a smooth, low-pitched rumble that really makes its presence known when you want more power. Still, the engine settles down once you’re up to cruising speed, and the Touareg is a refined motorway car.

MPG, CO2 and running costs

3
Not surprisingly, this big, heavy 4x4 is quite thirsty. However, its emissions are better than you'd think

All versions of the Touareg wear the BlueMotion Technology badge, so in theory this big, hefty SUV benefits from the same kind of eco features that allow a Volkswagen Passat BlueMotion to claim 65mpg fuel economy. These include low-rolling-resistance tyres, a stop/start system and a coasting function for the automatic gearbox.

Certainly the latest model is a bit greener than the original Touareg was: the cleanest 201bhp model emits 173g/km of CO2, while the output is only 1g/km higher for the sportier 258bhp SE or R-Line versions. Officially, Volkswagen says that owners can achieve as much as 42.8mpg fuel economy out of the engine, but you'll be lucky to do better than 30mpg in the real world, and if most of your driving is around town your average returns will be closer to 25mpg.

Insurance groups

It's no great surprise that the lowest insurance premiums in the Touareg range are likely to be for the 201bhp model; in its most basic form, this version sits in insurance group 40. But if you go for the 57bhp more powerful car, it shouldn't make a massive difference to the cost of your annual policy. Touaregs equipped with the more powerful 3.0-litre V6 TDI diesel are rated only three groups higher, in group 43.

Depreciation

While the Touareg carries a lower price tag in showrooms than the likes of the Porsche Cayenne, BMW X5 and Range Rover Sport, potential buyers should bear in mind that it's not likely to hold on to its value as well as those rivals. Our experts predict that the car will retain around 50 percent of its new price after three years - which isn't a bad return for a big SUV come resale time - but alongside its prestige brand competitors, the Volkswagen is left trailing.

Interior, design and technology

4
The Touareg's cabin is big, well made and classy, but it's a slight letdown if you've ever owned a Mk1

As you'd expect from Volkswagen these days, the cabin of the Touareg is classy and beautifully made. The doors close with a reassuringly solid clunk and the seats are big, broad and hugely comfortable. All the basics are right too, from the clear instrument dials and neatly arranged switchgear to the widely adjustable driving position.

The thing is, the interior just doesn't look as expensive as that of the original 2002 Touareg. That model shared most of its design inside with the hugely expensive Volkswagen Phaeton saloon (which later turned out to be a massive sales flop) and that meant lashings of fake wood and impeccable build quality.

In contrast, the current Touareg looks and feels more like an upmarket version of the Passat. There's nothing wrong with that, as the large family car has a class-leading interior, and if you've never sat in a Mk1 model you won't know what you're missing. But we can't help feeling a bit let down - although Volkswagen has at least tried to add a bit more of a premium feel inside with its latest round of updates, and the Mk2 Touareg now seems more worthy of its price tag inside than it did when it was first launched.

Sat-nav, stereo and infotainment

A big, bright, eight-inch touchscreen takes pride of place in the centre of the Touareg's dashboard. But while it's simple enough to use, there's no getting away from the fact that it's a generation behind the one you'd get in a Volkswagen Golf - a car that costs a fraction of the price.

By way of compensation, the system features a 60GB hard drive pre-loaded with 3D sat-nav, and incorporates an SD card reader. It also includes Bluetooth connectivity, allowing you to make hands-free calls and stream music wirelessly from your smartphone. Plus, drivers and passengers can hook up their mobile to the system using the USB connection under the armrest. In addition to the touchscreen operation, there are steering wheel controls for the infotainment system.

Practicality, comfort and boot space

5
Inside, the Touareg has plenty of room. Plus, the rear seats recline to increase boot space or passenger comfort

Not many cars can match the Volkswagen Touareg for comfort. Its seats are supremely supportive and on a long journey, the car is probably only beaten by a Volvo XC90 in this respect. This makes the Touareg a great choice for drivers who regularly spend hours behind the wheel.

Size

For a big SUV, this Volkswagen isn't that long - a 4,801mm, it's significantly shorter than some luxury saloons. The Touareg should have few problems with height restrictions at car parks too, as it's just 1,733mm tall.

But some drivers may have trouble getting used to its width - it measures 1,940mm wide, or 2,208mm including the mirrors. That's exacerbated by the driving position, which places you low down and towards the centre of the car, making the Touareg feel even bigger than it is when manouevring in tight spaces. A Land Rover Discovery has similar dimensions, but you just don't feel it from behind the wheel because its sight lines are so much better.

Leg room, head room & passenger space

You'll forgive the bulky feel inside the Touareg when driving around town because it's a very, very spacious car. Even on models with the optional sunroof, there's masses of headroom, while six-footers can stretch out comfortably in the back behind drivers or front seat passengers of a similar height. The car's considerable width also means you should be able to get three child safety seats side-by-side on the rear bench, which partly makes up for the lack of a seven-seat option.

Boot

The boot is massive no matter how you look at it, but you can adjust it to maximise rear passenger comfort or maximise luggage capacity. The rear seatbacks can be reclined, so boot space effectively expands from 580 litres to 679 litres.

Either way, that should be more than enough space, but of course you can fold the back seats to take really big loads. There's a handy lever in the boot to release the seats (and incidentally, a release for the optional rear tow hitch is found in the same place) and once they're folded the luggage capacity increases to 1,642 litres. That's not as much as in a Land Rover Discovery - which can swallow up to a massive 2,558 litres - but it should be plenty for most people's needs.

Reliability and Safety

5
Reliability should be impeccable, but there aren't enough Touaregs around for it to have appeared in our Driver Power survey

Volkswagen has an enviable reputation for quality and reliability, and as the Touareg is one of the brand’s flagship models, you’d like to think it gets that little bit of extra attention on the production line.

The big SUV didn’t feature in the Auto Express Driver 2015 satisfaction survey, as there weren’t enough responses from owners, but the general impression from drivers is that the Touareg is solid and dependable. It was well known in the trade that many Mk1 V10 TDIs ended up with suspension and underbody damage as Volkswagen didn’t fit strong enough brakes to cope with the extra weight of that mighty engine – owners were forced to go straight over grassy roundabouts. There are no such worries with the latest car, but it goes to show that you have to keep your eyes open.

On the safety front, the Touareg should provide exceptional crash protection. It hasn’t been tested independently by Euro NCAP, but the US Insurance Institute for Highway Safety gave the car the top ‘Good’ rating in all its assessments, which should give some peace of mind.

Plus, Volkswagen has fitted the Touareg with a full range of crash-avoidance systems, such as post-collision braking (which brings the car to a stop after an impact), stability control with a trailer-assist function and all-round airbags, including curtain airbags front and rear.

Buyers can specify more safety kit from the options list: active cruise control, lane departure warning, collision alert, city emergency braking and a blind-spot monitor are all available. So is a pre-crash sense system that tightens the seatbelts and closes the windows if it detects an unavoidable accident is imminent. Plus, all-round cameras help you park in tight spaces.

Warranty

The standard warranty covers the Touareg for three years and 60,000 miles, but buyers can upgrade that to four years and 75,000 miles for £690 or five years and 90,000 miles for a whopping £1,690. Volkswagen’s own in-house roadside assistance package comes as standard for three years.

Servicing

As with most major manufacturers these days, Volkswagen offers a fixed-price maintenance plan. Service intervals on the Touareg stand at 12 months or 10,000 miles for an oil change, 24 months and 20,000 miles for an interval service and oil change and 36 months and 30,000 miles for an inspection service with oil and brake fluid change.

Last updated: 7 Jan, 2016