Skip advert
Advertisement
In-depth reviews

Mercedes B-Class review - Reliability and Safety

The B-Class has a five-star Euro NCAP crash safety score, but Mercedes’ customer satisfaction levels could be higher

Reliability and Safety rating

4.0

How we review cars
RRP
£35,685 £44,050
Find your Mercedes B-Class
Compare deals from trusted partners on this car and previous models.
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car

The Mercedes B-Class was put through Euro NCAP’s litany of crash tests in 2019 and performed extremely well. It received the organisation’s maximum five-star rating, plus a score of 96 per cent for adult occupant protection and 90 per cent for child occupant protection. 

There’s a generous level of standard safety equipment, such as Attention Assist, a reversing camera and seven airbags, including a driver’s knee bag, while an optional Driving Assistance pack can be added to top-spec models for £1,495. This includes blind-spot assist, emergency braking, steering assist, adaptive cruise control and route-based speed adjustment.

Advertisement - Article continues below

The Mercedes B-Class didn’t sell enough to make it onto the list of best cars to own in our 2022 Driver Power owner satisfaction survey, although the A-Class hatchback it’s based on did come a respectable 30th, ahead of several BMW and Audi products. Mercedes as a brand didn’t fare as well, however, finishing 23rd out of 29 in the best car manufacturers rankings, behind BMW and Audi, which came 16th and 22nd respectively.

Warranty

The B-Class is covered by a three-year/unlimited-mileage warranty, which is a match for the BMW 2 Series Active Tourer’s standard warranty, plus you get 30 years of pan-European roadside assistance and coverage against corrosion with the Mercedes. 

Servicing

Mercedes Service Care packages are available for the B-Class, and these allow you to spread the cost of servicing. Prices start from £59 a month for the basic plan which includes two services, while the most comprehensive costs £136 a month, which includes four services and two MOTs.

Skip advert
Advertisement

Which Is Best

Cheapest

  • Name
    B200 Sport Executive 5dr Auto
  • Gearbox type
    Semi-auto
  • RRP
    £35,685
Select car

Most Economical

  • Name
    B200d Sport Executive 5dr Auto
  • Gearbox type
    Semi-auto
  • RRP
    £36,795
Select car

Fastest

  • Name
    B200 Sport Executive 5dr Auto
  • Gearbox type
    Semi-auto
  • RRP
    £35,685
Select car
News reporter

As our news reporter, Ellis is responsible for covering everything new and exciting in the motoring world, from quirky quadricycles to luxury MPVs. He was previously the content editor for DrivingElectric and won the Newspress Automotive Journalist Rising Star award in 2022.

New & used car deals

Mercedes B Class

Mercedes B Class

RRP £35,685
Vauxhall Corsa

Vauxhall Corsa

RRP £18,505Avg. savings £4,317 off RRP*Used from £19,564
Toyota Yaris Cross

Toyota Yaris Cross

RRP £26,155Avg. savings £2,019 off RRP*Used from £15,299
Renault Clio

Renault Clio

RRP £15,940Avg. savings £2,827 off RRP*Used from £9,000
* Average savings are calculated daily based on the best dealer prices on Auto Express vs manufacturer RRP
Skip advert
Advertisement

Most Popular

New Renault Clio to shun electric power and stick with petrol and hybrid options
Renault Clio design render - front

New Renault Clio to shun electric power and stick with petrol and hybrid options

Renault’s sixth-generation Clio hatchback will get a clean look and hi-tech kit, and our exclusive images show what it could look like
News
12 Feb 2025
New Volkswagen Transporter Shuttle 2025 review: makes 7-seater SUVs feel cramped
Volkswagen Transporter e-Shuttle - front

New Volkswagen Transporter Shuttle 2025 review: makes 7-seater SUVs feel cramped

The Ford-based Volkswagen Transporter Shuttle is refined, good to drive and has plenty of space in all three rows
Road tests
14 Feb 2025
Car Deal of the Day: retro Renault 5 for £232 per month, plus four years to enjoy it
Renault 5 - front cornering

Car Deal of the Day: retro Renault 5 for £232 per month, plus four years to enjoy it

The reborn Renault 5 is one of the most feverishly anticipated cars in a long time, and at such a low price, our Deal of the Day for 8 February is a p…
News
8 Feb 2025