Skip advert
Advertisement

Insurers’ “industrial scale perjury”

Court accuses the insurance industry of lying about car hire prices, as battle between insurers and credit-hire firms continues

Insurers’ “industrial scale perjury”

The insurance industry has been accused of “industrial scale perjury” for lying in court about car hire prices. This is the latest development in an on-going battle between insurers and the credit-hire firms who supply replacement cars to drivers involved in accidents.

Insurers have long accused credit-hire firms of overcharging for loan cars, and have taken them to court to recoup losses.

Advertisement - Article continues below

But now it has emerged that an expert witness in one case lied about the true market value of hire cars. Helen Whysall from Nottingham claimed in court that she had called several High Street hire car companies to find the going rate for a top of the range Mercedes. This information was used as evidence to prove that a credit hire firm had overcharged for a hire car.

But Whysall, who worked for Autofocus - a company which researched car hire prices for insurers and has now gone into liquidation – has since pleaded guilty to faking the figures presented in court, and been given a 28-day suspended sentence. 

The case against Whysall was brought by Steve Evans of credit hire firm Accident Exchange. And in light of the conviction, Evans was granted access to Autofocus data to find out if research had been falsified on other occasions. 

Mr Evans claims data has been faked in around 20,000 cases. As a result, a further seven former Autofocus employees are facing contempt proceedings.

Lord Justice Moses said: “If proved, it is difficult to think of a more serious conspiracy. We are talking about industrial-scale perjury.”

Have you been loaned a car by a credit hire company? If so, tell us about the experience in the comments below...

Skip advert
Advertisement
Skip advert
Advertisement

Most Popular

Two new Volvo models on the way this year, and an estate car could follow
Volvo XC40 - front cornering

Two new Volvo models on the way this year, and an estate car could follow

Significantly upgraded SUVs are likely for 2026, but Swedish firm is also leaving the door open for new estate cars in future
News
17 Jul 2026
eVED pay-per-mile road tax explained: will it make EVs pricier than petrol?
eVED pay-per-mile road tax

eVED pay-per-mile road tax explained: will it make EVs pricier than petrol?

From April 2028, EV drivers will be forced to pay three pence for every mile they drive, over and above their annual road tax fee
News
17 Jul 2026
Long-term test: BMW iX3 50 xDrive M Sport Pro
BMW iX3 long-term test - header

Long-term test: BMW iX3 50 xDrive M Sport Pro

First report: Award-winning first Neue Klasse BMW gets off to a strong start on our fleet
Long-term tests
18 Jul 2026

Find a car with the experts