Skip advert
Advertisement

Insurers’ “industrial scale perjury”

Court accuses the insurance industry of lying about car hire prices, as battle between insurers and credit-hire firms continues

Insurers’ “industrial scale perjury”

The insurance industry has been accused of “industrial scale perjury” for lying in court about car hire prices. This is the latest development in an on-going battle between insurers and the credit-hire firms who supply replacement cars to drivers involved in accidents.

Insurers have long accused credit-hire firms of overcharging for loan cars, and have taken them to court to recoup losses.

Advertisement - Article continues below

But now it has emerged that an expert witness in one case lied about the true market value of hire cars. Helen Whysall from Nottingham claimed in court that she had called several High Street hire car companies to find the going rate for a top of the range Mercedes. This information was used as evidence to prove that a credit hire firm had overcharged for a hire car.

But Whysall, who worked for Autofocus - a company which researched car hire prices for insurers and has now gone into liquidation – has since pleaded guilty to faking the figures presented in court, and been given a 28-day suspended sentence. 

The case against Whysall was brought by Steve Evans of credit hire firm Accident Exchange. And in light of the conviction, Evans was granted access to Autofocus data to find out if research had been falsified on other occasions. 

Mr Evans claims data has been faked in around 20,000 cases. As a result, a further seven former Autofocus employees are facing contempt proceedings.

Lord Justice Moses said: “If proved, it is difficult to think of a more serious conspiracy. We are talking about industrial-scale perjury.”

Have you been loaned a car by a credit hire company? If so, tell us about the experience in the comments below...

Skip advert
Advertisement
Skip advert
Advertisement

Most Popular

Used Cupra Born (Mk1, 2021-date) buyer's guide: the EV the VW ID.3 wishes it was
Used Cupra Born - front

Used Cupra Born (Mk1, 2021-date) buyer's guide: the EV the VW ID.3 wishes it was

A full used buyer's guide on the Cupra Born that's been on sale in the UK since 2021
Used car tests
6 Apr 2026
Long-term test: Dacia Bigster Journey hybrid 155
Dacia Bigster Journey hybrid 155 - header

Long-term test: Dacia Bigster Journey hybrid 155

First report: New SUV joins our fleet and starts life with a road trip to Kent
Long-term tests
6 Apr 2026
New Volkswagen Transporter Sportline brings GTI looks and van space for £51k
Volkswagen Transporter Sportline UK front

New Volkswagen Transporter Sportline brings GTI looks and van space for £51k

The new Volkswagen Transporter Sportline gets diesel, plug-in hybrid and electric power
News
2 Apr 2026

Find a car with the experts