Skip advert
Advertisement

Insurers’ “industrial scale perjury”

Court accuses the insurance industry of lying about car hire prices, as battle between insurers and credit-hire firms continues

Insurers’ “industrial scale perjury”

The insurance industry has been accused of “industrial scale perjury” for lying in court about car hire prices. This is the latest development in an on-going battle between insurers and the credit-hire firms who supply replacement cars to drivers involved in accidents.

Insurers have long accused credit-hire firms of overcharging for loan cars, and have taken them to court to recoup losses.

Advertisement - Article continues below

But now it has emerged that an expert witness in one case lied about the true market value of hire cars. Helen Whysall from Nottingham claimed in court that she had called several High Street hire car companies to find the going rate for a top of the range Mercedes. This information was used as evidence to prove that a credit hire firm had overcharged for a hire car.

But Whysall, who worked for Autofocus - a company which researched car hire prices for insurers and has now gone into liquidation – has since pleaded guilty to faking the figures presented in court, and been given a 28-day suspended sentence. 

The case against Whysall was brought by Steve Evans of credit hire firm Accident Exchange. And in light of the conviction, Evans was granted access to Autofocus data to find out if research had been falsified on other occasions. 

Mr Evans claims data has been faked in around 20,000 cases. As a result, a further seven former Autofocus employees are facing contempt proceedings.

Lord Justice Moses said: “If proved, it is difficult to think of a more serious conspiracy. We are talking about industrial-scale perjury.”

Have you been loaned a car by a credit hire company? If so, tell us about the experience in the comments below...

Skip advert
Advertisement
Skip advert
Advertisement

Most Popular

It’s time to be clear and honest about battery health on used electric cars
Opinion - used EV battery health

It’s time to be clear and honest about battery health on used electric cars

Paul Barker explains why sellers need to be clearer about battery degradation in order to give used EV buyers a confidence boost
Opinion
15 Feb 2026
Electric cars are more expensive to buy and insure, and will depreciate faster
Opinion - EVs

Electric cars are more expensive to buy and insure, and will depreciate faster

Mike Rutherford is not surprised to see the electric car market slowing down in the UK
Opinion
15 Feb 2026
New Toyota Yaris in-line for major rethink to try and please hybrid and EV buyers
Toyota Yaris - front (watermarked)

New Toyota Yaris in-line for major rethink to try and please hybrid and EV buyers

The Mk5 Toyota Yaris will be offered with internal-combustion, hybrid and electric powertrains to suit buyers’ needs, and our exclusive images preview…
News
16 Feb 2026

Find a car with the experts