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Inside the Motor Ombudsman: rights, rejections and reprievals - pictures

by: Auto Express team
21 Apr 2018
Go to: Inside the Motor Ombudsman: rights, rejections and reprievals
  • Natasha Gasson - Motor Ombudsman

    <p class="p1"><span class="s1">Legal eagle&nbsp;Gasson and her adjudicators use all the information on each case to cast judgement.</span></p>

  • Motor Ombudsman call taking

    <span class="s1">“I often tell my adjudicators that there isn’t a right or wrong answer, but some answers are fairer than others” –&nbsp;</span><span class="s1">Natasha Gasson,&nbsp;</span><span class="s1">Motor Ombudsman.</span>

  • Motor Ombudsman Natasha Gasson

    <p class="p1"><span class="s1">If a customer isn’t happy with the adjudicator’s verdict, they can go to Gasson to get a final say – and she can often overturn a finding.</span></p>

  • Motor Ombudsman car case

    <p class="p1"><span class="s1">“You get a feel for people and can have a gut instinct, but it’s the facts that ultimately determine the outcome”&nbsp;<span class="s1">–&nbsp;</span><span class="s1">Natasha Gasson,&nbsp;</span><span cla

  • Motor Ombudsman case review
  • Motor Ombudsman and Hugo Griffiths
  • Motor Ombudsman and Hugo Griffiths discussion
  • Motor Ombudsman and Hugo Griffiths sat at desk
  • Two people talking

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