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Consumer news

VW hit by £5.4m FCA fine for mistreatment of vulnerable customers
Volkswagen badge

VW hit by £5.4m FCA fine for mistreatment of vulnerable customers

Watchdog punishes VW’s finance arm for treating vulnerable customers unfairly
News
21 Oct 2024
Fake car parts warning as 15% of motorists admit to buying them in the last year
Mechanic fitting parts

Fake car parts warning as 15% of motorists admit to buying them in the last year

The IPO’s ‘Fake Always Breaks’ campaign warns motorists not to be drawn in by the attractive prices of potentially deadly counterfeit car parts
News
21 Oct 2024
Rumoured 7p fuel tax hike to send petrol and diesel prices soaring
Fuel station

Rumoured 7p fuel tax hike to send petrol and diesel prices soaring

Working people face fuel duty hammer blow as Labour plots to break pre-election promise
News
21 Oct 2024
ULEZ enforcement stepped up in light of £450 million debt
London Roads

ULEZ enforcement stepped up in light of £450 million debt

With Transport for London owed £376 million in unpaid penalty notices and facing large debts itself, it’s escalating efforts to punish drivers dodging…
News
17 Oct 2024
Sky-high car insurance costs to be tackled by new taskforce
Car insurance documents, car key and pen

Sky-high car insurance costs to be tackled by new taskforce

Labour forms a new taskforce to tackle the issue of car insurance, with premiums having risen by 21 per cent on average in the past two years
News
16 Oct 2024
Don’t hammer motorists in the Autumn Budget! Labour warned to avoid car and fuel tax hikes
Petrol station

Don’t hammer motorists in the Autumn Budget! Labour warned to avoid car and fuel tax hikes

Motorists have had a tough time in recent years and Auto Express is warning the Chancellor against inflicting further pain with her first Budget
News
15 Oct 2024
Worst motorway in England revealed: traffic, potholes, roadworks, it's got the lot
Motorway speed limit

Worst motorway in England revealed: traffic, potholes, roadworks, it's got the lot

New survey sees drivers rank England’s motorways and ‘A’ roads – and it’s bad news across the board, as satisfaction ratings fall again
News
11 Oct 2024
Car collisions with deer should be reported by law, says animal charity
Deer warning sign

Car collisions with deer should be reported by law, says animal charity

The British Deer Society is calling for a law change that could impact drivers to stop the slaughter of deer on UK roads
News
11 Oct 2024
Car ferry price hikes possible as minister brands P&O a “cowboy operator"
Ships at port

Car ferry price hikes possible as minister brands P&O a “cowboy operator"

New legislation granting seafarers minimum wage rights will come into force in December, and drivers could be affected
News
10 Oct 2024
Could you pass the driving theory test now? Only 1% got these 5 questions right
Learner

Could you pass the driving theory test now? Only 1% got these 5 questions right

Consider yourself a good driver? Most people do, but a recent taster theory test from Carwow produced some shocking results
News
9 Oct 2024
Swift growth in number of ultra-rapid EV chargers at service stations
Rapid charger

Swift growth in number of ultra-rapid EV chargers at service stations

Almost half of English service stations now have six or more ultra-rapid EV chargers after a surge of installations in 2024
News
9 Oct 2024
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UK in pothole peril with 480,000 breakdowns caused by damaged roads in 2024
Pothole

UK in pothole peril with 480,000 breakdowns caused by damaged roads in 2024

There have been roughly 10,000 more pothole-related callouts so far this year, prompting calls to the government to increase road funding
News
7 Oct 2024
Demand for diesel cars grows faster than for EVs
Diesel pump

Demand for diesel cars grows faster than for EVs

The car industry has warned the chancellor that “consumers respond to carrots, not sticks” and “mandates don’t make a market” as EV sales continue to …
News
4 Oct 2024
1 in 5 new 74-plate cars is an EV, as September sees record electric car sales
Tesla Model Y update 2024 - front

1 in 5 new 74-plate cars is an EV, as September sees record electric car sales

Over 56,000 new electric cars hit the road last month, although the UK car industry doubts the sustainability of the discounts on offer
News
4 Oct 2024
EU confirms huge tariffs on Chinese cars of up to 35 per cent
GWM Ora 03

EU confirms huge tariffs on Chinese cars of up to 35 per cent

European politicians vote to protect domestic car makers in spite of trade-war risk
News
4 Oct 2024
Motorway traffic is getting worse: time spent in hold-ups jumps by 11 per cent
Smart motorway

Motorway traffic is getting worse: time spent in hold-ups jumps by 11 per cent

Average speeds on the UK’s motorways are now their lowest in over a decade, while delays hit 11 seconds per mile
News
3 Oct 2024
Fuel price relief could be short-lived as markets react to Middle East violence
Fuel station

Fuel price relief could be short-lived as markets react to Middle East violence

Drivers face threat of double-whammy from global oil price rises and predicted jumps in fuel duty
News
3 Oct 2024
Vauxhall trials hydrogen-powered vans in the UK as new EV alternative
Vauxhall Vivaro Hydrogen - front tracking

Vauxhall trials hydrogen-powered vans in the UK as new EV alternative

The hydrogen-powered Vivaro can travel around 250 miles on a tankful and has a 1,000kg maximum payload
News
1 Oct 2024
Renewed calls for government action on “unfair” hospital parking prices
hospital parking

Renewed calls for government action on “unfair” hospital parking prices

Last year NHS car parks raked in over £145 million in hospital parking fees, with some locations charging as much as £7 for two hours of parking
News
1 Oct 2024
October energy price cap makes charging an EV 10 per cent more expensive
Polestar 2 connected to a Pod Point SOLO S3 wallbox charger

October energy price cap makes charging an EV 10 per cent more expensive

The average driver will now pay roughly £1.30 more to charge their car at home, or as much as £27.30 extra per year
News
1 Oct 2024
Streaming killed the CD in-car: but car makers should listen to the Swifties
CD player in a car

Streaming killed the CD in-car: but car makers should listen to the Swifties

The music industry points to 7m drivers who are still playing compact discs, and says Taylor Swift fans still love a CD
News
27 Sep 2024
New Vehicle Risk Ratings replace UK car insurance groups to bring clarity on costs
Car insurance policy

New Vehicle Risk Ratings replace UK car insurance groups to bring clarity on costs

The car insurance industry has launched new Vehicle Risk Ratings, to give fresh insight into car insurability and costs
News
27 Sep 2024
Pay-per-mile road tax ruled out before Autumn Budget
HM Treasury sign

Pay-per-mile road tax ruled out before Autumn Budget

The DfT told Auto Express it has “no plans to introduce road pricing”, despite rumours drivers could be charged as much as 15p per mile
News
27 Sep 2024
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It’s official: motorways are the safest type of road
Motorway

It’s official: motorways are the safest type of road

The number of deaths on UK highways fell by five per cent in 2023, with motorways statistically the safest type of road to travel on
News
26 Sep 2024
Graduated driving licence calls grow as under 25s get 38% of dangerous driving endorsements
Driving licence UK

Graduated driving licence calls grow as under 25s get 38% of dangerous driving endorsements

Young people are responsible for 38 per cent of dangerous driving endorsements, reigniting calls for a GDL scheme in the UK
News
26 Sep 2024
Shock as data shows one third of drivers think car theft is decriminalised in the UK
Thief breaking in to car

Shock as data shows one third of drivers think car theft is decriminalised in the UK

New figures from Nextbase show that car thefts have doubled in a decade, but conviction rates remain incredibly low
News
26 Sep 2024
Police seize hundreds of “death trap” e-bikes used to mount pavements and run red lights
E-bike handlebars

Police seize hundreds of “death trap” e-bikes used to mount pavements and run red lights

In the past year, police forces across the UK have confiscated almost 1,000 electric bikes, many of which have been illegally modified
News
25 Sep 2024
US moves to ban high-tech car parts from China amid spyware and hacking fears
Zeekr X - screen

US moves to ban high-tech car parts from China amid spyware and hacking fears

Biden administration acts over concerns tech could be used to collect data on citizens or manipulate vehicles
News
24 Sep 2024
London streets “paved with fines” as TfL takes record profits from Red Route PCNs on motorists
London Roads

London streets “paved with fines” as TfL takes record profits from Red Route PCNs on motorists

New info reveals that Transport for London made over £83 million in fines last year from its red routes alone
News
24 Sep 2024
Fuel prices to fall to lowest in three years
Diesel pump

Fuel prices to fall to lowest in three years

Low global demand and exchange rate bonus sees pump prices ease - but there’s a budget looming…
News
23 Sep 2024
Scrap planning permission for EV wallbox chargers, Government urged
Pod Point wallbox

Scrap planning permission for EV wallbox chargers, Government urged

Boss of cross-pavement charging firm calls for major policy change to encourage EV uptake
News
20 Sep 2024
Ten miles of M25 traffic jam after serious lorry fire
Smart motorway

Ten miles of M25 traffic jam after serious lorry fire

One lane remains closed as huge lorry blaze causes up to three hours of delays
News
20 Sep 2024
Future VW safety tech uncovered: from ‘soft bonnets’ to cars that pull over if you fall asleep
Volkswagen Passat Estate UK - front action

Future VW safety tech uncovered: from ‘soft bonnets’ to cars that pull over if you fall asleep

Volkswagen aims to increase safety for both vehicle occupants and vulnerable road users
News
19 Sep 2024
Autumn is worse than Christmas for drink-drive casualties
Drink driving

Autumn is worse than Christmas for drink-drive casualties

Data shows there are more alcohol-induced collisions and casualties in the three months leading up to the festive season
News
19 Sep 2024
EVs are less likely to be written off than petrols or diesels

EVs are less likely to be written off than petrols or diesels

New data shows ICE cars have been written off at twice the rate of electric cars since 2015
News
18 Sep 2024