Skip advert
Advertisement

Best home wallbox chargers: what do owners think?

Our Driver Power survey has ranked Easee as the top home charger, ahead of Hypervolt and zappi

Our Driver Power car customer satisfaction survey is a great complement to our expert electric car home charger product test and may help you understand what can be a confusing marketplace.

This year Easee topped the table, followed by Hypervolt and zappi. Easee lived up to its brand name by clinching the ease of use category, but it also came out on top for satisfaction across a range of categories, including installation, reliability and how well made the unit is. Second places for style and customer service, along with a third for charging speed, cemented the win.

Runner-up Hypervolt won the style category, and also came top for satisfaction with charging speed, but a ninth place for ease of use spoiled its chances of an overall win. It only managed fifth for its smartphone app too. Third-placed zappi topped the table for customer service, and came second in the build quality category, and in the smartphone app ratings.

Advertisement - Article continues below

At the bottom of the table is BP Pulse/Chargemaster, with a set of scores that reflect a decision in May this year to withdraw from the retail home charger market, and close its app.

Driver Power 2024 best home EV chargers

RankProviderOverall
1Easee95.30%
2Hypervolt93.18%
3zappi91.22%
4Wallbox89.03%
5EO88.65%
6Ohme87.65%
7Pod Point86.08%
8Rolec80.44%
9BP Pulse/Chargemaster78.02%
   
RankProviderInstallation process
1Easee97.98%
2Hypervolt95.66%
3zappi95.23%
4EO93.53%
5Ohme93.47%
6Wallbox92.46%
7Pod Point88.77%
8BP Pulse/Chargemaster88.76%
9Rolec84.93%
   
RankProviderStyle
1Hypervolt98.44%
2Easee96.65%
3EO90.70%
4Wallbox84.87%
5zappi81.21%
6Ohme80.39%
7Pod Point78.13%
8Rolec73.37%
9BP Pulse/Chargemaster69.04%
   
RankProviderCharging speed
1Hypervolt94.95%
2Wallbox90.24%
3Easee89.12%
4EO88.45%
5Rolec88.08%
6zappi88.03%
7Ohme87.42%
8BP Pulse/Chargemaster82.48%
9Pod Point80.83%
   
RankProviderEase of use
1Easee98.11%
2EO95.17%
3BP Pulse/Chargemaster94.18%
4zappi93.54%
5Rolec91.94%
6Wallbox91.92%
7Pod Point91.66%
8Ohme90.68%
9Hypervolt89.53%
   
RankProviderBuild quality
1Easee97.74%
2zappi94.24%
3Hypervolt93.92%
4Pod Point92.51%
5EO92.42%
6Ohme91.06%
7Wallbox88.23%
8BP Pulse/Chargemaster83.53%
9Rolec77.69%
   
RankProviderReliability
1Easee96.05%
2Pod Point95.23%
3zappi95.22%
4Hypervolt95.17%
5EO94.74%
6Wallbox90.01%
7BP Pulse/Chargemaster89.43%
8Ohme88.76%
9Rolec84.21%
   
RankProviderCustomer service
1zappi96.14%
2Easee96.00%
3Hypervolt95.92%
4Wallbox90.31%
5EO90.12%
6Ohme87.24%
7Pod Point82.84%
8Rolec74.63%
9BP Pulse/Chargemaster64.54%
   
RankProviderSmartphone app
1Easee90.79%
2zappi86.15%
3Wallbox84.20%
4Ohme82.19%
5Hypervolt81.88%
6Pod Point78.68%
7Rolec68.67%
8EO64.07%
9BP Pulse/Chargemaster52.21%

Click here for our list of the best public electric car charging stations...

Skip advert
Advertisement
Current affairs and features editor

Chris covers all aspects of motoring life for Auto Express. Over a long career he has contributed news and car reviews to brands such as Autocar, WhatCar?, PistonHeads, Goodwood and The Motor Trader.

Skip advert
Advertisement

Most Popular

New Tesla Model 2: CEO Elon Musk reaffirms affordable, entry-level electric car will arrive in 2025
Tesla 'Model 2' teaser image
News

New Tesla Model 2: CEO Elon Musk reaffirms affordable, entry-level electric car will arrive in 2025

The baby Tesla, also referred to as as project ‘Redwood’, is scheduled to enter production in the first half of 2025
24 Jul 2024
Car Deal of the Day: brand-new VW ID.7 EV with 381-mile range for less than you’d expect
Volkswagen ID.7 - front cornering
News

Car Deal of the Day: brand-new VW ID.7 EV with 381-mile range for less than you’d expect

If you want an electric car that can go the distance, then maybe you should consider our Deal of the Day for 23 July
23 Jul 2024
'Luxury car' tax grab to hit 70% of EVs, fuelling calls for exemption
Luxury car tax
News

'Luxury car' tax grab to hit 70% of EVs, fuelling calls for exemption

New Labour Government urged by UK motor industry to address concerns of potential EV purchasers and boost uptake of electric vehicles among private bu…
25 Jul 2024