Best home wallbox chargers: what do owners think?

Our Driver Power survey has ranked Easee as the top home charger, ahead of Hypervolt and zappi

Our Driver Power car customer satisfaction survey is a great complement to our expert electric car home charger product test and may help you understand what can be a confusing marketplace.

This year Easee topped the table, followed by Hypervolt and zappi. Easee lived up to its brand name by clinching the ease of use category, but it also came out on top for satisfaction across a range of categories, including installation, reliability and how well made the unit is. Second places for style and customer service, along with a third for charging speed, cemented the win.

Runner-up Hypervolt won the style category, and also came top for satisfaction with charging speed, but a ninth place for ease of use spoiled its chances of an overall win. It only managed fifth for its smartphone app too. Third-placed zappi topped the table for customer service, and came second in the build quality category, and in the smartphone app ratings.

At the bottom of the table is BP Pulse/Chargemaster, with a set of scores that reflect a decision in May this year to withdraw from the retail home charger market, and close its app.

Driver Power 2024 best home EV chargers

RankProviderOverall
1Easee95.30%
2Hypervolt93.18%
3zappi91.22%
4Wallbox89.03%
5EO88.65%
6Ohme87.65%
7Pod Point86.08%
8Rolec80.44%
9BP Pulse/Chargemaster78.02%
   
RankProviderInstallation process
1Easee97.98%
2Hypervolt95.66%
3zappi95.23%
4EO93.53%
5Ohme93.47%
6Wallbox92.46%
7Pod Point88.77%
8BP Pulse/Chargemaster88.76%
9Rolec84.93%
   
RankProviderStyle
1Hypervolt98.44%
2Easee96.65%
3EO90.70%
4Wallbox84.87%
5zappi81.21%
6Ohme80.39%
7Pod Point78.13%
8Rolec73.37%
9BP Pulse/Chargemaster69.04%
   
RankProviderCharging speed
1Hypervolt94.95%
2Wallbox90.24%
3Easee89.12%
4EO88.45%
5Rolec88.08%
6zappi88.03%
7Ohme87.42%
8BP Pulse/Chargemaster82.48%
9Pod Point80.83%
   
RankProviderEase of use
1Easee98.11%
2EO95.17%
3BP Pulse/Chargemaster94.18%
4zappi93.54%
5Rolec91.94%
6Wallbox91.92%
7Pod Point91.66%
8Ohme90.68%
9Hypervolt89.53%
   
RankProviderBuild quality
1Easee97.74%
2zappi94.24%
3Hypervolt93.92%
4Pod Point92.51%
5EO92.42%
6Ohme91.06%
7Wallbox88.23%
8BP Pulse/Chargemaster83.53%
9Rolec77.69%
   
RankProviderReliability
1Easee96.05%
2Pod Point95.23%
3zappi95.22%
4Hypervolt95.17%
5EO94.74%
6Wallbox90.01%
7BP Pulse/Chargemaster89.43%
8Ohme88.76%
9Rolec84.21%
   
RankProviderCustomer service
1zappi96.14%
2Easee96.00%
3Hypervolt95.92%
4Wallbox90.31%
5EO90.12%
6Ohme87.24%
7Pod Point82.84%
8Rolec74.63%
9BP Pulse/Chargemaster64.54%
   
RankProviderSmartphone app
1Easee90.79%
2zappi86.15%
3Wallbox84.20%
4Ohme82.19%
5Hypervolt81.88%
6Pod Point78.68%
7Rolec68.67%
8EO64.07%
9BP Pulse/Chargemaster52.21%

Click here for our list of the best public electric car charging stations...

Current affairs and features editor

Chris covers all aspects of motoring life for Auto Express. Over a long career he has contributed news and car reviews to brands such as Autocar, WhatCar?, PistonHeads, Goodwood and The Motor Trader.

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