False whiplash claims are wasting NHS time

GPs are reporting more and more suspect patients, with up to one million hours wasted on these fraudsters

False whiplash claims wasting NHS hours

The NHS is being put under increasing strain as doctors waste valuable hours on fraudsters with false whiplash claims.

That's according to a study by insurance company LV, which reveals that doctors believe they are seeing people that they suspect of feigning or exaggerating injuries in order to claim compensation following a car accident.

And the problem only appears to be getting worse, with 43 per cent of GPs saying that they now see these types of cases on a frequent basis - compared to just 26 per cent in 2012.

• 128mph in a 30mph zone! UK's worst speeders revealed

It's estimated that doctors are collectively seeing around 116,000 suspect cases a month, which is taking up to close to one million surgery hours a year.

GPs reported that seeing these people is taking away valuable appointments from genuine patients, and that they end up wasting additional surgery time dealing with law firms and claims companies pestering them for paperwork.

While seeing patients with whiplash claims, more than half of doctors (52 per cent) said that they had been put under pressure into agreeing with the patient about their condition even when they had doubts about their injuries.  

Doctors named as Britain's worst drivers

Martin Milliner, LV's Claims Director, comments: “Verifying personal injury claims takes up a lot of time and places unnecessary pressure on our already stretched health service. The cost of dealing with fraudulent claims not only pushes up the cost of car insurance for honest motorists but it also hurts the public purse.

“While insurers, working with government, have made good progress in the crackdown on fraud, it appears that fraudsters are trying new tactics to beat the system and claim compensation they are not entitled to. The regulators must do more to deal with the professional enablers that continue to support the whiplash gravy train.”

Now read our guide to Cat D and Cat C cars.

Recommended

Fiat-Chrysler faces £5bn UK lawsuit over defeat devices
Fiat Doblo 2015 - steering wheel
Fiat

Fiat-Chrysler faces £5bn UK lawsuit over defeat devices

Around half a million FCA-engined vehicles in England and Wales could be affected by diesel emissions scandal, says law firm
27 Oct 2020
Dash cam portal saves 170,000 hours of police time in two years
News

Dash cam portal saves 170,000 hours of police time in two years

Nextbase's National Dash Cam Safety Portal is used by 33 police forces and has recorded more than 20,000 uploads
21 Oct 2020
All mobile phone use behind the wheel to be banned
Van mobile phone
News

All mobile phone use behind the wheel to be banned

A Government consultation seeks to update UK law in line with modern technology and close loopholes allowing drivers to take pictures and video at the…
16 Oct 2020
VED road tax: how much does it cost?
car tax calculator
Consumer news

VED road tax: how much does it cost?

Confused by VED road tax? Our comprehensive guide explains how much you'll pay on your next car
25 Sep 2020

Most Popular

New 2020 Volkswagen Golf GTI Clubsport turns up the wick to 296bhp
Volkswagen Golf GTI Hatchback

New 2020 Volkswagen Golf GTI Clubsport turns up the wick to 296bhp

The new Volkswagen Golf GTI Clubsport adds more power and gets an aero overhaul
13 Oct 2020
New Land Rover Discovery Sport PHEV 2020 review
Land Rover Discovery Sport

New Land Rover Discovery Sport PHEV 2020 review

The Land Rover Discovery Sport P300e plug-in hybrid promises 135mpg and an all-electric range of 38 miles, but does it deliver?
21 Oct 2020
Car exhaust smoke explained
British Steam Car
Tips & advice

Car exhaust smoke explained

Is your car suffering from a smoky exhaust? Our troubleshooting guide tells you the causes and what you need to do to fix it
22 Oct 2020