Skip advert
Advertisement

UK car insurance by numbers: how much should you pay?

50,000 UK motorists told Driver Power about their car insurance experiences. Here's the low-down on the premiums, discounts and claims

car accident

There’s been a concerted effort over the past 12 months to try to rein-in spiralling insurance premiums. The AA says the average cost is down by £105 in 2014 and is now the lowest for three years. That tallies with our figures: only 28.2 per cent of you told us your premium had gone up in 2014, compared to 35 per cent last year.

Advertisement - Article continues below

Best car insurance companies 2014

More people experienced reductions, too, with 36.6 per cent cashing in; 25 per cent of you did in 2013. Most drivers are now paying less than £300 a year.

There’s clearly more work to be done, though, with only 71.5 per cent believing their current policies represent good value for money.

That translates into only half of our readers (52.8 per cent) saying they’d definitely renew, while 39.4 per cent told us they didn’t know, and would be swayed if they could find a better deal from other companies.

• Click here to take part in the 2015 Driver Power survey

Cost was also the biggest factor in choosing an insurer (for 65.6 per cent of readers). A quarter of all respondents had changed provider in the past year, with 88 per cent of these putting this down to the price.

So how can you get the best deal? Well, Driver Power survey data would suggest that it pays to phone up and negotiate – and yet only 36.7 per cent of readers actually did this.

Most people take out insurance and hope they never have to use it, but when they do they expect a speedy resolution from their providers. Under two months was acceptable to settle for most drivers (84.9 per cent) and, while it seems the majority of insurers are meeting this target, the number has dropped since 2013, when 73 per cent of readers had their claims settled in this time.

Is your car insurance company good, bad or indifferent? Click here to take part in the 2015 Driver Power survey and tell us.

Skip advert
Advertisement
Skip advert
Advertisement

Recommended

Most reliable small cars to buy 2026
Most reliable small cars Driver Power 2025 - header image

Most reliable small cars to buy 2026

We reveal the most reliable small cars you can buy, according to our latest Driver Power survey
Best cars & vans
21 Jan 2026
Most reliable SUVs and 4x4s to buy 2026
Most reliable SUVs - header image

Most reliable SUVs and 4x4s to buy 2026

We reveal the most reliable SUVs and 4x4s, according to our Driver Power survey
Best cars & vans
22 Oct 2025
Tell Driver Power about your car: you could win a £1,000 John Lewis voucher
Driver Power header

Tell Driver Power about your car: you could win a £1,000 John Lewis voucher

Driver Power is the UK's number one car customer satisfaction survey, a great tool for every car buyer
Articles
23 Sep 2025
Driver Power 2025-26 prize draw terms and conditions

Driver Power 2025-26 prize draw terms and conditions

Terms and conditions for the Driver Power prize draw to win a £1,000 John Lewis voucher
23 Sep 2025

Most Popular

Diesel cars aren’t dead, in fact they’re even starting to make a comeback
Opinion - Vauxhall Grandland

Diesel cars aren’t dead, in fact they’re even starting to make a comeback

If you're looking for the most cost-effective cars to run, Mike Rutherford thinks you shouldn't discount diesel
Opinion
1 Mar 2026
Used Range Rover (Mk5, 2021-date) buyer’s guide: top of the luxury SUV list
Used Range Rover Mk5 - front static

Used Range Rover (Mk5, 2021-date) buyer’s guide: top of the luxury SUV list

A full used buyer's guide on the Range Rover Mk5 that's been on sale in the UK since 2021
Used car tests
1 Mar 2026
Most efficient electric cars 2026
Most efficient electric cars - header image

Most efficient electric cars 2026

These are the top electric cars if efficiency rather than range is key to you...
Best cars & vans
1 Mar 2026

Find a car with the experts