Skip advert
Advertisement

UK car insurance by numbers: how much should you pay?

50,000 UK motorists told Driver Power about their car insurance experiences. Here's the low-down on the premiums, discounts and claims

car accident

There’s been a concerted effort over the past 12 months to try to rein-in spiralling insurance premiums. The AA says the average cost is down by £105 in 2014 and is now the lowest for three years. That tallies with our figures: only 28.2 per cent of you told us your premium had gone up in 2014, compared to 35 per cent last year.

Advertisement - Article continues below

Best car insurance companies 2014

More people experienced reductions, too, with 36.6 per cent cashing in; 25 per cent of you did in 2013. Most drivers are now paying less than £300 a year.

There’s clearly more work to be done, though, with only 71.5 per cent believing their current policies represent good value for money.

That translates into only half of our readers (52.8 per cent) saying they’d definitely renew, while 39.4 per cent told us they didn’t know, and would be swayed if they could find a better deal from other companies.

• Click here to take part in the 2015 Driver Power survey

Cost was also the biggest factor in choosing an insurer (for 65.6 per cent of readers). A quarter of all respondents had changed provider in the past year, with 88 per cent of these putting this down to the price.

So how can you get the best deal? Well, Driver Power survey data would suggest that it pays to phone up and negotiate – and yet only 36.7 per cent of readers actually did this.

Most people take out insurance and hope they never have to use it, but when they do they expect a speedy resolution from their providers. Under two months was acceptable to settle for most drivers (84.9 per cent) and, while it seems the majority of insurers are meeting this target, the number has dropped since 2013, when 73 per cent of readers had their claims settled in this time.

Is your car insurance company good, bad or indifferent? Click here to take part in the 2015 Driver Power survey and tell us.

Skip advert
Advertisement
Skip advert
Advertisement

Recommended

Most reliable SUVs and 4x4s to buy 2026
Most reliable SUVs - header image

Most reliable SUVs and 4x4s to buy 2026

We reveal the most reliable SUVs and 4x4s, according to our Driver Power survey
Best cars & vans
22 Oct 2025
Tell Driver Power about your car: you could win a £1,000 John Lewis voucher
Driver Power header

Tell Driver Power about your car: you could win a £1,000 John Lewis voucher

Driver Power is the UK's number one car customer satisfaction survey, a great tool for every car buyer
Articles
23 Sep 2025
Driver Power 2025-26 prize draw terms and conditions

Driver Power 2025-26 prize draw terms and conditions

Terms and conditions for the Driver Power prize draw to win a £1,000 John Lewis voucher
23 Sep 2025
Best car manufacturers 2025
Driver Power - best car manufacturers 2025

Best car manufacturers 2025

Thousands of UK drivers share their real-world verdicts on the manufacturers of the cars they own
News
22 Sep 2025

Most Popular

New AUDI E5 Sportback 2026 review: the best car Audi has built in decades
AUDI E5 Sportback - front tracking

New AUDI E5 Sportback 2026 review: the best car Audi has built in decades

This is the first car from Audi's China-focused sub-brand, and it's a real shame that we won't be getting it
Road tests
16 Jan 2026
New BYD Sealion 5 DM-i is a bargain alternative to the Kia Sportage
BYD Sealion 5 DM-i - front static

New BYD Sealion 5 DM-i is a bargain alternative to the Kia Sportage

Chinese giant is pitching its new plug-in SUV at the mainstream elite, but undercuts them on price
News
14 Jan 2026
Volkswagen ID. Tiguan spied with brand new body and interior
Volkswagen ID. Tiguan - front 3/4

Volkswagen ID. Tiguan spied with brand new body and interior

The transformation from ID.4 to ID. Tiguan will be big, as VW preps one its most important new cars of 2026
News
15 Jan 2026

Find a car with the experts