How does Driver Power work?
Each year our Driver Power survey gives owners the chance to tell us about the cars they bought over the last two years. Here we explain how it works...
Welcome to Driver Power 2020, and a massive thank you to the thousands of you who took part in the biggest, most respected and comprehensive car ownership survey in the UK.
Each year, thousands of owners report back to us on the cars they bought over the last two years, telling us about how comfortable they are to sit in, to how fast they accelerate, how well they handle, if they can be depended on to start on the button - and much more besides.
Collating all these responses is a mammoth job - there are around 400,000 individual data points to analyse - but that work is undoubtedly worth it, because here we’re able to reveal the top 75 cars to own, as voted for by car owners just like you.
These results form something of a car-buyer’s bible for consumers, who can get the inside line on what life is really like with these models over the course of a typical ownership period. Are their infotainment systems up to snuff? Do they feel responsive when you steer and brake? How much interior storage is there on board, and does their build quality match up to their looks?
You can still take the Driver Power survey and tell us about your car. But we’re not just interested in newer cars, there’s a used car survey for older models and we want to hear about your experience at the dealership, as well as how you find your car insurance company, and any breakdown firm you might have cover with, too.
Click here to help tell other buyers what they need to know about life with your car, and the wider motoring landscape.
A quick guide to the Driver Power scores
A. This number tells you where the car sits in the Driver Power top 75.
B. Here, we tell you how long each car has been in production, so you know which model we're talking about. Production dates can also be interesting, because one trend we notice in Driver Power is that models that have been around for longer often have lower fault rates - most likely because glitches have been ironed out over the course of their lives.
C. This is the car’s overall score, which determines where it sits in the running order. The main percentage score is determined by analysing the nine main category scores.
D. These bars represent the nine main category scores, and the longer the orange bar, the better a car did. Each of these categories comprises a number of individual questions. The ride and handling category, for example, asks owners to rate several aspects, including how responsive their cars’ brakes are, how well they ride, and how sharply they steer. These individual questions are then analysed to determine a car’s category score.
E. We detail the key points on each model.
Have your say by taking part in the 2021 Driver Power survey right here...
- 1Driver Power 2020 top 75 carsUK owners deliver their verdict on long-term life with the latest cars as part of our Driver Power 2020 customer satisfaction survey
- 2Best cars to own by class 2020Our Driver Power survey covers 16 sectors of the new-car market, and there’s a star buy in every one. Here are your class winners
- 3How does Driver Power work? - currently readingEach year our Driver Power survey gives owners the chance to tell us about the cars they bought over the last two years. Here we explain how it works...