DVSA backlog creates ‘grey market’ for driving tests
Learners say they’ve paid more than £200 to jump the queue and ditch their L-plates
Learner drivers are paying hundreds of pounds for driving test slots in an effort to get around long delays caused by the Covid log-jam.
Currently there’s a six-month wait for driving tests in cities such as London, Cardiff and Birmingham, at least when booking individually via the official system run by the Driver and Vehicle Standards Agency (DVSA). According to a BBC investigation, companies are using automated computer software to monitor part of the DVSA system meant for driving schools, and grabbing test slots as soon as new dates are added or existing bookings are cancelled. Bookings are made using a provisional licence number, but the secondary market has sprung up because bookings can be swapped between candidates on the DVSA system.
Investigators found companies and websites offering inflated test prices for upcoming test slots, and their report says even driving instructors are getting in on the act by offering fast-tracked tests at inflated prices.
Booking a test through the DVSA should cost £62, rising to £75 for weekends or evening tests, but the BBC found tests being offered by third party websites and on Facebook Marketplace.
One advertiser reckoned to guarantee test dates for candidates within three weeks, and claimed driving instructors working with him are making an extra £400-£600 per week selling on tests to their pupils.
As part of the investigation, the BBC created a fake driving school on the DVSA website and found it took five minutes to register with no authentication required. The government agency told the BBC their system was flawed, because it ‘relies on trust’, but pointed out that it’s not illegal to book a test in someone else’s name unless you don’t have their consent.
Driving Instructor bodies have condemned the selling of driving tests for profit, while the DVSA claimed to have strengthened its system firewall to prevent misuse.