Toyota to offer specialized electric car ‘hubs’ for bZ4X sales

Dealers will deliver series of specialized EV retail points to sell Toyota’s first bespoke EV, the bZ4X SUV

Toyota bz4x

Toyota will sell its new range of pure-electric vehicles, starting with the bZ4X, at a series of in-dealer ‘hubs’ that can offer specialised advice about the switch to EV motoring.

The Japanese manufacturer has issued final production specifications for its first bespoke electric car, although it is still awaiting final confirmation of its WLTP range (currently expected to be around 280 miles). Toyota says the battery is designed to offer 90 per cent of its capacity after 10 years of use, and it is offering a warranty on the pack of a million kilometres (624,000 miles), provided that the owner takes the car to an official dealership every year for a health check.

Toyota’s European product and marketing boss, Andrea Carlucci, told us that the bZ Hubs are likely to be ‘store in store’ facilities - in effect, a dedicated area of the showroom floor - but admitted that not every dealership would be expected to offer this more specialised service. He also reiterated that Lexus will not follow the same path as Genesis, which is planning to offer a valet service instead of conventional showrooms.

“Our dealerships will remain at the heart of our customer proposition,” Carlucci said. “The hubs are about enhancing that, for those who want to harness what digital services can offer. Some people want to visit the dealership five, six or seven times before buying the car; others don’t want to do this at all. We need to be able to satisfy both types of client.

“We won’t force the Hubs on the networks across Europe, but there will be discussions and we will of course use the local knowledge,” he added. “In big cities, where there is probably greater demand for EVs, then it may make sense for all dealers to be bZ hubs. This won’t be the same in other areas; we already know this.”

Regardless of where the customer orders their bZ4X, the vehicle will be available as part of an all-inclusive leasing solution that brings maintenance, insurance, connected services, a home wallbox and a single card that gives access to multiple public charging networks.

The bZ4X is being launched with a single 71.4kWh battery configuration, and Carlucci says this is designed to keep the customer buying journey as simple as possible. “I think you can see already what we are trying to achieve,” he said. “We want to make the customer’s decisions as easy as we can. Perhaps our capacity is not the ultimate in the class, but we will deliver a very competitive range.”

Click here for our list of the best electric cars on sale right now...

Recommended

Future classics: car investments that could make you money
Future classics - header image
Best cars & vans

Future classics: car investments that could make you money

Identifying future classic cars is a tricky but potentially lucrative business, here are our future classic recommendations
14 Jan 2022
Toyota and Lexus launch new Amazon parts shop
Toyota Lexus Amazon
Toyota

Toyota and Lexus launch new Amazon parts shop

The Toyota online shop is open 24/7, selling general spares, replacement parts, accessories and heritage components
13 Jan 2022
New Toyota bZ4x: prices and specs revealed for brand’s first bespoke EV
Toyota bZ4x - front
Toyota

New Toyota bZ4x: prices and specs revealed for brand’s first bespoke EV

The bZ4x is Toyota’s first model in its bZ EV sub-brand, launching in 2022 and priced from £41,950
15 Dec 2021
New 2022 Subaru Solterra EV fully uncovered in walkaround video
Subaru Solterra - front
Subaru

New 2022 Subaru Solterra EV fully uncovered in walkaround video

Subaru has finally unveiled the pure-electric Solterra’s styling in full, and confirmed the EV will be available in the UK from mid-2022
14 Dec 2021

Most Popular

What are 4D number plates and are they legal?
number plates
Tips & advice

What are 4D number plates and are they legal?

Everything you need to know about so-called ‘4D’ number plates, including whether you’re allowed to have them on your car
25 Jan 2022
Best electric cars to buy 2022
Best electric cars
Electric cars

Best electric cars to buy 2022

There are more electric cars than ever to choose from, so we've picked some of the best you can buy in the UK now
10 Jan 2022
New 2022 Lamborghini Countach LPI 800-4 hits the road for the first time
Lamborghini Countach - front
Lamborghini Countach

New 2022 Lamborghini Countach LPI 800-4 hits the road for the first time

Lamborghini’s reborn Countach pictured on the move ahead of it arriving with customers
25 Jan 2022