Skip advert
Advertisement
Articles

Vauxhall reveals VX360 car servicing on your smartphone

New Vauxhall servicing scheme allows you to view faults on your phone, before authorising repairs

Vauxhall VX360

Vauxhall has revealed a new servicing scheme called VX360, whereby technicians film recommended repair work on a small camera or mobile phone – before sharing it with owners via email.

It’s a similar setup to the one showcased by Audi almost three years ago. ‘Audi Cam’ launched across dealers in 2012, and allowed owners a first-hand look at potential faults, before authorising repairs using their computer or mobile device.

Advertisement - Article continues below

The Vauxhall system is identical in all but its name. The customer books in their car at the local dealer, the mechanics film any issues and send on via email or text, and the owner can approve the work in the click of a mouse.

It’s completely free of charge, and aims to offer customers peace of mind to authorise work with “complete transparency and confidence”.

Holiday car hire: scams, tips and how to get a cheap deal

Alex Shields, Aftersales Business Operations Manager for Vauxhall, said: “It enables owners to view exactly what the technician sees, thanks to filmed footage of the customer’s vehicle whilst it is in a workshop.

“This places customers in a position where they can view the footage and make the choice about whether they wish to proceed and let workshop teams know immediately, saving both time and hassle.”

VX360 is available now on MOTs, servicing and repairs, and customers can request it on the day or when booking online or over the phone.

Have you used Audi Cam, Vauxhall VX360, or a similar system from another manufacturer? What did you think of it? Let us know in the comments below…

Skip advert
Advertisement
Deputy editor

Richard has been part of the team for over a decade. During this time he has covered a huge amount of news and reviews for Auto Express, as well as being the face of Carbuyer and DrivingElectric on Youtube. In his current role as deputy editor, he is now responsible for keeping our content flowing and managing our team of talented writers.

Find a car with the experts

Skip advert
Advertisement

Recommended

Best new cars coming soon: all the big new car launches due in 2025, 2026 and beyond
New cars coming soon header image

Best new cars coming soon: all the big new car launches due in 2025, 2026 and beyond

These are the most important new cars headed our way, from brands including Audi, BMW, Dacia, Ferrari, Ford, Skoda and more
Best cars & vans
23 Jun 2025
Best electric car deals: today's top discounts and incentives on new EVs
Best electric car deals - header image

Best electric car deals: today's top discounts and incentives on new EVs

Making the switch to an EV? These car brands have an offer (or two) for you
Best cars & vans
29 May 2025
Vauxhall cuts EV prices in response to VED changes
Vauxhall range

Vauxhall cuts EV prices in response to VED changes

Every electric Vauxhall now comes in under the £40,000 threshold for ‘luxury’ car tax, potentially saving customers over £2,000
News
1 Apr 2025
Tears at Vauxhall Luton as final van rolls off the line
Vauxhall badge

Tears at Vauxhall Luton as final van rolls off the line

120 years of vehicle manufacturing comes to an end, as Stellantis turns its back on historic British plant
News
28 Mar 2025

Most Popular

Car Deal of the Day: 717bhp BMW M5 Touring super-estate on a tasty lease deal
BMW M5 Touring - front action

Car Deal of the Day: 717bhp BMW M5 Touring super-estate on a tasty lease deal

The BMW M5 Touring is M car royalty, with a thoroughly impressive PHEV powertrain. It’s our Deal of the Day for 29 June
News
29 Jun 2025
Electric car appeal is at its lowest since 2019
Opinion - Kia EV9 GT

Electric car appeal is at its lowest since 2019

From poor electric car sales to crashes in F1, Mike Rutherford thinks its been a crazy few weeks in the automotive world
Opinion
29 Jun 2025
New 2026 Honda 0 SUV: Japanese brand to finally have an EV to rival Tesla and BYD
Auto Express senior staff writer Jordan Katsianis stood next to the Honda 0 SUV prototype

New 2026 Honda 0 SUV: Japanese brand to finally have an EV to rival Tesla and BYD

Honda EV plans are gathering momentum, and they’ll be realised in the groundbreaking 0 SUV next year
News
1 Jul 2025