Advertisement

Volvo launches concierge app for on-demand refuelling, car washing and more

Trials of new concierge smartphone app for on-demand servicing will begin in the United States later this month

Volvo concierge app

Volvo has announced the rollout of a new concierge service for its owners, which will make everyday chores such as topping up with fuel an on demand, smartphone activated service.

The concierge service will become an integrated part of Volvo’s On Call ecosystem, but is a pilot program only for now, limited to XC90 SUV and S90 saloon owners in San Francisco. The pilot launches later this month, and Volvo hopes around 300 owners will get the chance to take part.

Advertisement - Article continues below

Best SUVs 2016

Owners will be able to use the concierge smartphone app to identify nearby services, such as refuelling, maintenance and car washes.

Tap on a service, and an authorised technician gets a one-time-use digital key to access and start the car, so you don’t need to meet up and hand the keys over.

Once servicing is complete, the car can be delivered right back to the spot you left it, delivered straight to you, or parked somewhere else entirely, and the digital key locks the car before expiring.

“Imagine parking your car in the morning at work and when you head home your car has been serviced, cleaned and refuelled. These are the kind of services we of want to deliver to our customers”, explains Bjorn Annwall, Volvo’s Senior Vice President of consumer experience.

• Best executive saloons on sale

The concierge app follows research carried out by the firm revealing 70 per cent of Volvo customers would be happy to use a smartphone app to refuel their cars, while 49 per cent would like their cars to be moved by an authorised driver on request.

It’s similar to the on-demand services Volvo launched last year in the run up to Christmas. Volvo partnered with retailers to offer shopping deliveries to On Call subscribers in Gothenburg, again using a one-time-only digital key to allow trusted others to access customer cars.

Would you be happy to let someone else access and refuel your car? Let us know below…

Advertisement
Advertisement

Recommended

Visit Volvo XC90 review
Volvo XC90

Volvo XC90 review

The XC90 spearheads Volvo's latest technological, efficiency and style innovations
10 Mar 2020
Visit All-new electric Volvo XC90 to arrive in 2022
Volvo XC90 - front (watermarked)
Volvo XC90

All-new electric Volvo XC90 to arrive in 2022

Large Volvo XC90 SUV will adopt electric power and feature new advanced autonomous driving system
24 Jan 2020
Visit Lexus RX vs Volvo XC90
Lexus RX vs Volvo XC90 - header
Lexus RX

Lexus RX vs Volvo XC90

Revamped versions of the Lexus RX and Volvo XC90 fight for honours in our seven-seat hybrid SUV test
30 Dec 2019
Visit New 2019 Volvo XC90 facelift: UK prices and specs revealed
Volvo XC90 facelift - front road
Volvo XC90

New 2019 Volvo XC90 facelift: UK prices and specs revealed

Mild hybrid versions of Volvo's XC90 arrive with subtle makeover for 2019, on sale now
2 Sep 2019

Most Popular

Visit New Volkswagen Golf GTI ride review
Volkswagen Golf GTI Hatchback

New Volkswagen Golf GTI ride review

Hi-tech new controls aim to keep legendary Volkswagen Golf GTI hot hatch’s driving dynamics at the top of the class
12 May 2020
Visit VW to pay customer £25,000 following new Dieselgate ruling
Volkswagen

VW to pay customer £25,000 following new Dieselgate ruling

Volkswagen has lost a landmark court case in Germany and must now pay significant compensation
26 May 2020
Visit New facelifted BMW 5 Series takes aim at Audi A6 and Mercedes E-Class
BMW 5 Series

New facelifted BMW 5 Series takes aim at Audi A6 and Mercedes E-Class

The BMW 5 Series has been updated with styling and efficiency tweaks, while a new 545e performance plug-in model joins the line-up
27 May 2020