Audi RS5 review - Reliability and Safety
Poor Driver Power result isn’t confidence-inspiring
In our 2019 Driver Power customer satisfaction survey, Audi scored an 16th place finish in the manufacturer section out of 26 makers. It finished one spot ahead of sister brand Volkswagen, but behind Skoda and SEAT. However, Audi did at least manage to finish ahead of Mercedes (26th) and BMW (25th) in our poll.
The RS5 itself did not feature in the poll, but the A5 model in general finished in a lowly 70th place. Performance, luggage space and infotainment were rated well, but running costs and servicing bills really hurt the Audi's score.
At least the RS 5 will be a safe car. The standard A5 earned a five-star safety rating from Euro NCAP, with an 89 per cent score for adult protection. Isofix child seat mounts are included, as autonomous braking and a multi-stage electronic stability control system, while standard-fit quattro four-wheel drive will give extra reassurance in slippery conditions.
Every Audi comes with a three-year/60,000 mile warranty. That’s the industry standard, but rivals Mercedes and BMW both offer an unlimited mileage for their three-year warranty period. Audi offers warranty extensions of either five years/90,000 miles or four years/75,000 miles. These are transferrable between owners, so could be useful once it comes time to sell the car on.
Audi offers two types of servicing, Fixed or Flexible intervals, with the two types offered depending on what kind of driving you do. The former sees an oil change at 9,000 miles and an inspection service every two years or 19,000 miles, and is designed for those that drive short distances, mainly in town and less than 10,000 miles a year. Flexible servicing is for long-distance drivers who do more than 10,000 miles a year, and sees the oil change conducted at the same time as the inspection, every 2 years or 19,000 miles.
In addition to this, Audi's Digital Service Schedule means all of your car's main dealer service records are held on a central database, ensuring that the car has an accessible service history even if you lose the information yourself.
In this review
- 1Audi RS5 reviewThe Audi RS5 is an incredibly fast and comfortable coupe, but it’s not as fun as some rivals
- 2Engines, performance and driveDull engine and inert handling put RS5 behind rivals
- 3MPG, CO2 and Running CostsImpressive economy considering the performance on offer
- 4Interior, design and technologyOne of the best interiors in its class
- 5Practicality, comfort and boot spaceThe Audi RS5 is one of the more practical hot coupes
- 6Reliability and Safety - currently readingPoor Driver Power result isn’t confidence-inspiring