"It's difficult for car makers not to listen to over 61,000 of you"

Cars are better than ever but there’s room for improvement, says editor-in-chief Steve Fowler

If there’s one thing to take from this year’s Driver Power, it’s that you’re happier than ever with your cars – we’ve seen an increase in the satisfaction levels, with the models placed in fourth, third and second scoring so highly they would’ve topped our survey in previous years.

Which makes Lexus’ achievement with the new IS all the more impressive, knocking the three-time champion, the Skoda Yeti, off the top spot.

It’s no flash in the pan for Lexus. All its models score highly, including the new NX SUV in sixth place – this car has only been on sale a matter of months, yet owners are already thrilled to bits.

Customer satisfaction is something that Lexus has always valued highly, so much so that when we went to hand a hatful of Driver Power trophies to the Lexus UK team, Lexus’ director in the UK, Richard Balshaw, told us that they’re only happy when their customers rate them five out of five. Nothing less will do – a big challenge for any business.

But although we’re happier with our cars, our survey reveals there’s still room for improvement, as those at the bottom of our tables will realise. And the car makers will listen – it’s difficult not to when over 61,000 of you have taken the opportunity to tell us, with total honesty, what you think of your cars.

We’re grateful to each and every one of you who took the time to complete this year’s survey. You’ve helped us understand your needs and wants when you’re buying and running your car. You’ve helped other car buyers decide which model they should spend their cash on. And you’ve helped car makers know what’s needed to make better cars.

Do keep telling us about your cars, too – our Driver Power 2016 survey is already open.

See the full results of the 2015 Driver Power survey with this year's best cars to own page or read our summary here.

Recommended

Most reliable cars to buy
Most reliable cars to buy
Driver Power

Most reliable cars to buy

Every car buyer wants a reliable car but how do you judge a car’s reliability before you’ve bought it? The Driver Power survey has the answer...
8 Apr 2021
Take the 2021 Driver Power survey and you could win £100
Driver Power
Driver Power

Take the 2021 Driver Power survey and you could win £100

Tell us about your car in the 2021 Driver Power survey, you’ll be entered into a prize draw where we’re giving away three £100 Amazon vouchers every m…
22 Mar 2021
Best breakdown cover 2020
Best breakdown cover 2020
Driver Power

Best breakdown cover 2020

People take out breakdown cover for added peace of mind, but which providers are on the ball, and which ones will leave you waiting?
16 Oct 2020
Best car dealers 2020
Best car dealers header
Driver Power

Best car dealers 2020

Participants in the 2020 Driver Power survey have reported on their experiences, good and bad, with franchised dealers from 25 manufacturers
29 Jul 2020

Most Popular

New Vauxhall Crossland Griffin arrives to boost SUV’s appeal
Vauxhall Crossland Griffin
Vauxhall Crossland

New Vauxhall Crossland Griffin arrives to boost SUV’s appeal

The new Vauxhall Crossland Griffin undercuts the SE on price, but adds more equipment
26 Jul 2021
New 2021 Kia EV6 boasts up to 328 miles of range
Kia EV6 - front
Kia EV6

New 2021 Kia EV6 boasts up to 328 miles of range

Kia reveals more specs for its bespoke electric car, with the EV6 offering long range and an 18-minute 80 per cent rapid recharge time
21 Jul 2021
New 2021 Audi RS 3: 395bhp mega hatch priced from £50,900
Audi RS 3 Sportback - front
Audi RS3

New 2021 Audi RS 3: 395bhp mega hatch priced from £50,900

Full exterior and interior reveal for Audi RS 3, with aggressive styling and racy cabin to match strong performance
19 Jul 2021