In-depth reviews

Skoda Citigo (2012 - 2109) review - Reliability and Safety

The Skoda Citigo has been a regular near the top of our Driver Power customer satisfaction survey

The Citigo first went on sale in 2012 and shares its underpinnings with the Volkswagen Up and SEAT Mii. All three models have so far proved reliable, with the Citigo finishing in an excellent 11th place out of 200 cars in our 2016 Driver Power customer satisfaction survey.

Skoda consistently scores well in the manufacturer rankings, too, finishing well within  the top 10 on a regular basis. Dealers are polite and reasonably priced, while problems are few and far between. 

The Citigo also impresses with its strong safety record. It received a full five-star safety rating from Euro NCAP when it was crash-tested in 2011, which was helped by a strong body shell, standard-fit stability control, daytime running lights and tyre pressure monitors. It only has four airbags but achieved a rating of 89 per cent for adult occupant protection, while autonomous city braking is available to order. 

Warranty

Skoda offers a standard three-year/60,000-mile warranty with the Citigo. While that’s similar to a lot of other manufacturers, it isn’t exceptional and can easily be beaten by rivals such as the Hyundai i10 and Toyota Aygo, both of which are sold with five-year/unlimited-mileage warranties, while the Kia Picanto has a seven-year/100,000-mile package.

You can pay extra for an extended period of cover, though. A four-year/80,000-mile warranty costs around £150 extra, while up to five years and 100,000 miles will set you back around £260.

Servicing

Skoda has fixed servicing costs for all of its models at main dealers. A minor service costs around £140, while a major one costs around £260. Skoda recommends that the Citigo visits a dealership every year or 10,000 miles.

There is a service plan available with the Citigo too. That costs around £480 and covers the cost of routine maintenance for three years or 30,000 miles, whichever comes first. 

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