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Mercedes C-Class review - Interior, design and technology

The interior quality and on-board tech in the Mercedes C-Class is simply stunning

Interior, design and technology rating

4.6

How we review cars
RRP
£45,895 £105,975
Pros
  • Improved on-board tech
  • Plug-in hybrid option
  • Cabin quality
Cons
  • Can be expensive to run
  • Bigger wheels affect ride comfort
  • Smaller boot than some rivals
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With serious competition from stylish SUVs and the clean-sheet designs of modern all-electric rivals turning the heads of potential buyers, Mercedes decided that a significant overhaul was necessary in order to keep up the appeal of its compact executive car. 

Based on a heavily reworked version of the previous model’s Modular Rear Architecture (MRA) platform, the latest C-Class is bigger than before, although it has a lower roofline which helps to create a more purposeful, sportier stance. It’s a good looking car that takes design cues from its bigger E-Class sibling, such as the twin power bulges in the bonnet and the stronger shoulder lines.

It’s a look which should hold your attention and hopefully draw you to the interior, where the real improvements are clear to see. Plush materials and a first-class fit and finish to the cabin feel suitably premium, while the view forward from the driver’s seat is like sitting in a junior S-Class limo. The clean dashboard layout is dominated by a huge 11.9-inch infotainment screen, while a 12.3-inch digital instrument display is standard for all models.

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Standard kit includes 17-inch alloys, the Dynamic Select drive mode system, cruise control, dual-zone climate control, heated front seats, leather upholstery, a reversing camera and a wireless smartphone charging function.

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Used - available now

C Class

2018 Mercedes

C Class

65,000 milesAutomaticDiesel2.1L

Cash £14,975
View C Class
C Class

2019 Mercedes

C Class

69,056 milesAutomaticDiesel2.0L

Cash £16,975
View C Class
C Class

2021 Mercedes

C Class

20,108 milesAutomaticDiesel2.0L

Cash £20,599
View C Class
C Class

2017 Mercedes

C Class

52,127 milesAutomaticPetrol2.0L

Cash £11,296
View C Class

The AMG Line specification is now the entry point into the range, but it’s still where most executive buyers will put their money because, as with BMW’s M Sport trim, it’s become a bit of a badge of honour in the company car park. The 18-inch AMG alloys, body kit, rear privacy glass and chrome accents generate a subtly aggressive look for the C-Class.

Upgrading to the Premium and Premium Plus versions adds bigger 19-inch wheels and extra tech such as a 360-degree camera system, a head-up display and four-zone climate control, along with a panoramic sunroof.

Sat-nav, stereo and infotainment 

The latest MBUX set-up in the C-Class borrows tech from the S-Class limousine and even in this company, it feels incredibly slick. The 11.9-inch portrait display is standard on all models and it looks fantastic. 

Functions are displayed three at a time on the intuitive main menu, with further options available by swiping left or right on the responsive touchscreen. Sat-nav destinations are easy to input thanks to a large on-screen keyboard, and routes load faster than in either rival. While there aren’t any physical climate controls, the large on-screen keys are easy to read, so it isn't too fiddly to adjust.

If you get lost in a deep sub-menu, the home page shortcut remains on screen, so it’s easy to get back out.

A driving-assist button is one of few physical keys, so you can toggle between various systems quickly.

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