Tips & advice

MBUX: Mercedes’ infotainment technology explained

What does MBUX mean, which Mercedes cars have it and what can it do? All is explained here

MBUX is a term you may have heard if you’ve done any research on the latest Mercedes car range. It stands for Mercedes-Benz User Experience, and is the name given to the latest version of the brand’s in-car media and navigation system, otherwise known as infotainment.

The first car to get the MBUX infotainment system was the Mercedes A-Class, in 2018. Since then, other models including the CLA, GLE, GLS, EQC and GLB have been launched with the tech included.

Eventually all Mercedes models will use it. More recently, the E-Class range has been updated to include MBUX and we expect the next CLS and C-Class models to use MBUX, too.

There are a few benefits to the MBUX set-up, the first being that it uses a faster computer behind the scenes than previous Mercedes systems. That means it’s faster and more responsive than before, emulating how snappy your smartphone feels to use.

There are all sorts of things that you can control using the settings menu including seat positions, ambient lighting, driving modes and lots of phone options including calls, contacts and navigation via Android Auto and Apple CarPlay.

The two most notable features are the clever voice control and ‘augmented reality’ sat-nav. Read more about those below.

MBUX screens

In the A-Class and some of Mercedes’ other small cars, MBUX is displayed on two 10.25-inch screens, but in larger models like the E-Class the screen size is a bit bigger - the displays are still in a twin configuration but they’re each 12.3 inches across.

The main screen in the middle of the dashboard is used to control nearly all the car’s functions, as well as displaying things like sat-nav maps and radio information while you’re driving. The second screen is behind the steering wheel and shows your speed and driving data, and can also show the sat-nav map if you wish.

Unlike the COMAND infotainment system found in older cars which has a rotary dial, the MBUX infotainment system uses a touchpad on the centre console. The screen is also a touchscreen, and the steering wheel has some buttons too, so there are plenty of control options.

Voice control using ‘Hey Mercedes’ 

These options also include voice control, which is activated when you say ‘Hey Mercedes’ - just like you might speak to activate your Android or Apple smartphone’s assistant.

Like those systems you can ask the car questions and get internet-sourced answers, including where nearby petrol stations or car parks are.

It will also respond to more natural speech such as ‘I feel cold’ or ‘play my favourite track’ to turn up the heating or pick a driving song respectively. You can set your sat-nav destination using voice control, too.

MBUX augmented reality navigation

Once you’ve put in where you want to go, the MBUX system can direct you in one of three ways. There’s the normal mapping on the screens, Google or Apple maps via a smartphone app, or augmented reality.

The clever augmented reality feature shows a live feed of the road ahead using a camera up front, and then overlays directions - giving you an arrow at the exact junction to turn at. It’s a slightly gimmicky addition but some of the Auto Express staff have found it very useful.

What's the best infotainment system you've ever used? Let us know in the comments... 

Recommended

New Mercedes EQE SUV to rival BMW iX and Tesla Model X
Mercedes EQE SUV - front (watermarked)
Mercedes

New Mercedes EQE SUV to rival BMW iX and Tesla Model X

The futuristic all-electric Mercedes EQE SUV will go on sale in 2023 and our exclusive image previews how it could look
22 Oct 2021
New 986bhp Mercedes-AMG One confirmed for 2022 launch
Mercedes-AMG One - 'ring
Mercedes

New 986bhp Mercedes-AMG One confirmed for 2022 launch

Production of F1-engined Mercedes-One hypercar will finally commence next year
14 Oct 2021
Only special standalone Mercedes-AMG electric cars to get ‘63’ badge
AMG Munich
Mercedes

Only special standalone Mercedes-AMG electric cars to get ‘63’ badge

The brand's current EVs are too heavy to wear AMG's top-line boot badge, with the high-performance 63 tag to be reserved for all-electric replacements…
10 Sep 2021
New Concept Mercedes-Maybach EQS luxury electric SUV revealed
Mercedes-Maybach EQS - Munich front
Maybach

New Concept Mercedes-Maybach EQS luxury electric SUV revealed

The Concept Mercedes-Maybach EQS has been revealed at the 2021 Munich Motor Show, and is expected to morph into a flagship version of the upcoming EQS…
6 Sep 2021

Most Popular

New 2022 Range Rover: Land Rover's flagship SUV to be revealed tomorrow
Range Rover leak - front
Land Rover Range Rover

New 2022 Range Rover: Land Rover's flagship SUV to be revealed tomorrow

The new Range Rover will be officially revealed tomorrow, although leaked images have already appeared on social media
25 Oct 2021
New Kia EV6 2021 review
Kia EV6 front tracking
Kia EV6

New Kia EV6 2021 review

With a sporty drive, 300-plus miles of range and plenty of tech - could the new Kia EV6 be one of the best electric cars on sale?
19 Oct 2021
New Hyundai Ioniq 6 targeting Tesla Model 3 with 311-mile range
Hyundai Ioniq 6 - watermarked
Hyundai

New Hyundai Ioniq 6 targeting Tesla Model 3 with 311-mile range

The new Hyundai Ioniq 6 saloon will join the Ioniq 5 in the brand’s all-electric line-up and our exclusive image previews how it could look
21 Oct 2021