Tips & advice

MBUX: Mercedes’ infotainment technology explained

What does MBUX mean, which Mercedes cars have it and what can it do? All is explained here

MBUX is a term you may have heard if you’ve done any research on the latest Mercedes car range. It stands for Mercedes-Benz User Experience, and is the name given to the latest version of the brand’s in-car media and navigation system, otherwise known as infotainment.

The first car to get the MBUX infotainment system was the Mercedes A-Class, in 2018. Since then, other models including the CLA, GLE, GLS, EQC and GLB have been launched with the tech included.

Eventually all Mercedes models will use it. More recently, the E-Class range has been updated to include MBUX and we expect the next CLS and C-Class models to use MBUX, too.

There are a few benefits to the MBUX set-up, the first being that it uses a faster computer behind the scenes than previous Mercedes systems. That means it’s faster and more responsive than before, emulating how snappy your smartphone feels to use.

There are all sorts of things that you can control using the settings menu including seat positions, ambient lighting, driving modes and lots of phone options including calls, contacts and navigation via Android Auto and Apple CarPlay.

The two most notable features are the clever voice control and ‘augmented reality’ sat-nav. Read more about those below.

MBUX screens

In the A-Class and some of Mercedes’ other small cars, MBUX is displayed on two 10.25-inch screens, but in larger models like the E-Class the screen size is a bit bigger - the displays are still in a twin configuration but they’re each 12.3 inches across.

The main screen in the middle of the dashboard is used to control nearly all the car’s functions, as well as displaying things like sat-nav maps and radio information while you’re driving. The second screen is behind the steering wheel and shows your speed and driving data, and can also show the sat-nav map if you wish.

Unlike the COMAND infotainment system found in older cars which has a rotary dial, the MBUX infotainment system uses a touchpad on the centre console. The screen is also a touchscreen, and the steering wheel has some buttons too, so there are plenty of control options.

Voice control using ‘Hey Mercedes’ 

These options also include voice control, which is activated when you say ‘Hey Mercedes’ - just like you might speak to activate your Android or Apple smartphone’s assistant.

Like those systems you can ask the car questions and get internet-sourced answers, including where nearby petrol stations or car parks are.

It will also respond to more natural speech such as ‘I feel cold’ or ‘play my favourite track’ to turn up the heating or pick a driving song respectively. You can set your sat-nav destination using voice control, too.

MBUX augmented reality navigation

Once you’ve put in where you want to go, the MBUX system can direct you in one of three ways. There’s the normal mapping on the screens, Google or Apple maps via a smartphone app, or augmented reality.

The clever augmented reality feature shows a live feed of the road ahead using a camera up front, and then overlays directions - giving you an arrow at the exact junction to turn at. It’s a slightly gimmicky addition but some of the Auto Express staff have found it very useful.

What's the best infotainment system you've ever used? Let us know in the comments... 

Recommended

New 2021 Mercedes EQS: Hyperscreen infotainment system unveiled
Mercedes EQS Hyperscreen
Mercedes EQS

New 2021 Mercedes EQS: Hyperscreen infotainment system unveiled

The Mercedes EQS electric saloon will feature a new Hyperscreen infotainment system, which is a more powerful version of the brand’s existing MBUX set…
7 Jan 2021
New 2022 Mercedes T-Class van-based MPV spotted testing
Vans

New 2022 Mercedes T-Class van-based MPV spotted testing

The new Mercedes T-Class MPV is set to arrive in the UK in the first half of 2022, sitting below the V-Class in the German brand's line-up
4 Dec 2020
Facelifted Mercedes-AMG GT 4-Door Coupe spied
Mercedes-AMG GT four-door - Geneva front
Mercedes

Facelifted Mercedes-AMG GT 4-Door Coupe spied

Revised Mercedes-AMG GT 4-Door coming in 2021 with plug-in hybrid power on the cards
10 Nov 2020
Mercedes to increase Aston Martin share holding to 20% as part of new deal
Aston Martin

Mercedes to increase Aston Martin share holding to 20% as part of new deal

Aston Martin to take further technologies from Mercedes in return for further shares in the financially battered British company
27 Oct 2020

Most Popular

New all-electric Hyundai Ioniq 5 arrives to take on Tesla
Ioniq 5 - front
Hyundai

New all-electric Hyundai Ioniq 5 arrives to take on Tesla

The new Ioniq 5 – the first model from Hyundai’s all-electric sub-brand – takes design influence from the 45 Concept and will be offered with two batt…
23 Feb 2021
Volkswagen Golf GTI ‘Edition 45’ anniversary model leaked
Volkswagen Golf GTI 'Edition 45' - front
Volkswagen Golf GTI Hatchback

Volkswagen Golf GTI ‘Edition 45’ anniversary model leaked

The Volkswagen Golf GTI will soon get a new special edition model to celebrate its Sapphire anniversary
23 Feb 2021
New 2021 Mercedes C-Class gets sporty image and S-Class tech
Mercedes C-Class - front
Mercedes C-Class

New 2021 Mercedes C-Class gets sporty image and S-Class tech

The fifth-generation Mercedes C-Class features a range of petrol, diesel and plug-in powertrains, with high performance AMG models set to follow in 20…
23 Feb 2021