Ford 1.0-litre EcoBoost engine failures: company pledges to pay for all repairs

Ford to pay repair costs for overheating 1.0-litre EcoBoost engines, and will “re-examine previous cases”

Ford Fiesta - front

Ford has agreed to fund 100 per cent of the repair costs for thousands of customers affected by overheating 1.0-litre EcoBoost engines.

The issue relates to 44,682 Fords with faulty coolant hoses, which can lead to the turbocharged three-cylinder 1.0-litre EcoBoost engine overheating. Some cases have left customers with five-figure bills for new engines – though in many instances these were at least part-funded by Ford.

Latest Ford news and reviews

Ford has now said it recognises it “needs to go further to ensure reasonable repair costs are covered”, and will institute a policy of making “a 100% contribution to the repair cost” for engine faults “linked to potential 1.0-litre engine overheating”. The company will also apply this policy retrospectively, so customers who may have paid for repairs previously are in line to receive refunds.

Back in March 2015, Ford announced a Field Service Action (FSA) to degas hoses in 1.0-litre EcoBoost engines. The faulty hoses were fitted to 44,682 cars such as the Fiesta and Focus, built between October 2011 and October 2013. Ford says 96 per cent of problematic engines have had remedial work carried out.

A statement released by the company said: "UK owners should contact Ford by emailing mgrcrc@ford.com with [their] vehicle registration number. It will take time to re-examine previous cases thoroughly, but we will respond to all correspondence.”

Ford also highlighted a separate recall related to examples of its 1.6-litre EcoBoost engine fitted to the Kuga, Focus, C-MAX and Fiesta ST. This affects 15,200 cars, and can see localised overheating potentially causing the cylinder head to crack, which can result in a pressurised oil leak and engine fire “in extreme circumstances”.

Recommended

Best new cars coming in 2024
Best new cars coming in 2024 - header image
Best cars & vans

Best new cars coming in 2024

There are some big new models from the likes of Audi, BMW, Citroen, Ford, MINI, Skoda and more on the way in 2024
20 Nov 2023
'Once-dominant Ford and Vauxhall could become also-rans in the future'
Opinion - Ford plant
Opinion

'Once-dominant Ford and Vauxhall could become also-rans in the future'

Editor-in-chief Steve Fowler thinks Ford and Vauxhall need to get their pricing right in the EV era if they are to remain popular with customers
15 Nov 2023
New Ford Capri spied testing for the first time
Electric Ford Capri - front
News

New Ford Capri spied testing for the first time

Iconic Ford nameplate will return on MEB-based crossover
9 Nov 2023
Cars we can't buy in the UK, but wish we could
Best cars we can't buy in the UK – header image
Best cars & vans

Cars we can't buy in the UK, but wish we could

We choose our favourite cars from overseas
24 Oct 2023

Most Popular

New Renault 5: price, specs, launch and on sale dates
Renault 5 EV concept at 2022 Goodwood Festival of Speed
News

New Renault 5: price, specs, launch and on sale dates

Renault’s reborn Renault 5 will start from €25,000 in Europe, suggesting a circa-£30k price in the UK. It's due on sale in the summer of 2024. Here's …
1 Dec 2023
New BMW X3 replacement to grow in size and feature a minimalist dash
BMW Neue Klasse SUV exclusive image - front
News

New BMW X3 replacement to grow in size and feature a minimalist dash

BMW’s first Neue Klasse electric SUV could carry the iX3 nameplate and our exclusive images preview how it might look
30 Nov 2023
New 2024 Dacia Duster: third generation of Europe’s best-selling SUV revealed
Dacia Duster - front
News

New 2024 Dacia Duster: third generation of Europe’s best-selling SUV revealed

Dacia has taken the wraps off the latest Duster, which arrives with a new look and fresh technology
29 Nov 2023