Watchdog

2,500 cars clamped a week for no road tax
Watchdog: New clamping law
News

2,500 cars clamped a week for no road tax

DVLA figures reveal 199 Porsches, seven Ferraris, eight Rolls Royces and 19 Cadillacs were among the cars clamped last year
27 Mar 2019
Watchdog: Warranty woe as provider goes bust
Watchdog aftermarket warranty
News

Watchdog: Warranty woe as provider goes bust

Our reader took out an aftermarket warranty but when the garage ceased trading, his cover was null and void...
5 Dec 2012
Watchdog: Reader charged £150 for not parking
News

Watchdog: Reader charged £150 for not parking

Private parking firm recorded our reader on CCTV, got his details from the DVLA and is now chasing him for money
28 Nov 2012
Watchdog: Driver foots the bill after tyres mix-up
Driver foots the bill after tyres mix-up
News

Watchdog: Driver foots the bill after tyres mix-up

Reader had done 3,000 miles before realising his tyres had wrong load index
21 Nov 2012
Watchdog: Not-so-limited-edition Ford Fiesta Metal
Watchdog: Not-so-limited-edition Ford Fiesta Metal
Ford Fiesta Hatchback

Watchdog: Not-so-limited-edition Ford Fiesta Metal

Ford said it would limit production of the Fiesta Metal to 1,000 cars, but more than 2,000 were sold in the end
14 Nov 2012
Watchdog: Shopping around for car insurance
Shopping around for car insurance
News

Watchdog: Shopping around for car insurance

Comparison sites promise big savings, but do they give you the best deal?
7 Nov 2012
Watchdog: Refund row over insurance policy
News

Watchdog: Refund row over insurance policy

Our reader is offered just £10 of the £250 he paid to insure his Volkswagen Golf, after cancelling his policy early
31 Oct 2012

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Watchdog: Why dealers aren’t fixing your car
Watchdog: Why dealers aren’t fixing your car
News

Watchdog: Why dealers aren’t fixing your car

Our industry insider explains why hi-tech cars are making it harder than ever for garages to diagnose faults
24 Oct 2012
Watchdog: Kia gets a hiding over leather mix-up
Kia Sportage SUV

Watchdog: Kia gets a hiding over leather mix-up

“Full leather upholstery” isn’t actually leather at all on the Kia Sportage
17 Oct 2012
Watchdog: Shock cost of built-in sat-nav updates
Watchdog: Shock cost of built-in sat-nav updates
News

Watchdog: Shock cost of built-in sat-nav updates

Keeping your sat-nav up-to-date could cost £100s every year
10 Oct 2012
Watchdog: Car insurance – the ‘keys in car’ clause
Watchdog: Car insurance – the ‘keys in car’ clause
MINI

Watchdog: Car insurance – the ‘keys in car’ clause

Super exclusions in your insurance policy can see your cover voided
3 Oct 2012
Watchdog: Kia acts on owner's YouTube protest
Watchdog: Kia acts on owner's YouTube protest
News

Watchdog: Kia acts on owner's YouTube protest

Reader finally gets a fair deal for his faulty Soul, after help from Auto Express
26 Sep 2012
Watchdog: Spare car keys
Hyundai Getz spare key problem
Hyundai

Watchdog: Spare car keys

When our reader realised the spare key to his car didn’t work, his dealer confessed it had given him the wrong one...
12 Sep 2012
Watchdog: Faulty safety systems
Watchdog: Faulty safety systems
BMW 5 Series

Watchdog: Faulty safety systems

Why fork out on expensive safety systems if you can't rely on them?
5 Sep 2012
Watchdog: Dealer overcharges on warranty fix
Watchdog
News

Watchdog: Dealer overcharges on warranty fix

Fiat 500 owner was told 'book' time for work was 1.5 hours - but the garage charged for 2.3 hours
4 Jul 2012
Watchdog: Can CD-Rs invalidate warranties?
Watchdog: Can CD-Rs invalidate warranties?
News

Watchdog: Can CD-Rs invalidate warranties?

Our reader was told repairs to his Audi’s entertainment system wouldn’t be covered by warranty because he’d used a homemade CD
27 Jun 2012
Watchdog: Keeping your warranty valid
Watchdog Citroen C3 Picasso
News

Watchdog: Keeping your warranty valid

Servicing your car at an independent garage won't invalidate a manufacturer warranty, as long as you follow our advice
20 Jun 2012
Watchdog: Courtesy car fiasco
Watchdog: Courtesy car fiasco
News

Watchdog: Courtesy car fiasco

Teen driver was left grounded after his months-old Kia Rio was taken off the road
13 Jun 2012
Watchdog: Unfair MoT failures
Unfair MoT failures
News

Watchdog: Unfair MoT failures

Roadworthy Mitsubishi Evo fails its MoT on a technicality, because of a poorly-worded rule
6 Jun 2012
Watchdog: Fix for Avensis fault
Fix for Avensis fault
News

Watchdog: Fix for Avensis fault

Toyota gets factory engineers in to fix a noisy fault on an Avensis, after Auto Express gets involved
30 May 2012
Watchdog: Black box fault
Watchdog: Black box fault
News

Watchdog: Black box fault

Insurance black boxes under fire for logging speeding offences that never happened
23 May 2012
Watchdog: Company car tax
Watchdog: Company car tax
News

Watchdog: Company car tax

Does company car tax really add up? We see if the Benefit In Kind system is fair for motorists
16 May 2012
New car spec blunder
Watchdog: New car spec blunder
News

New car spec blunder

Our reader is left furious after new Ford Focus is delivered without the promised specification
9 May 2012
Watchdog: Warranty cover falls short
Watchdog: Warranty cover falls short
News

Watchdog: Warranty cover falls short

Aftermarket warranty company blames Subaru for engine failure, leaving our reader out of pocket
2 May 2012
Watchdog: Write-off battle
Watchdog: Write-off battle
News

Watchdog: Write-off battle

Insurance company leaves reader without a courtesy car after her Vauxhall Zafira was written off in a collision with uninsured driver
25 Apr 2012
Watchdog: Shock car hire charge
Shock car hire charge
News

Watchdog: Shock car hire charge

Credit hire firm refused to downgrade reader's £375-a-day hire car, which would have cost insurance company over £20,000
18 Apr 2012
Watchdog: £561 bill after botched repair
Watchdog: £561 bill after botched repair
News

Watchdog: £561 bill after botched repair

Audi A3 Sportback owner left to pick up tab, after being sold car with badly repaired accident damage
4 Apr 2012
Watchdog: Flywheel replacement farce
Watchdog: Flywheel replacement farce
News

Watchdog: Flywheel replacement farce

Owner stuck with £1,700 bill after dual-mass flywheel breaks four times in four years
28 Mar 2012
Watchdog: Hyundai refuses warranty pay-out
Hyundai refuses warranty pay-out
News

Watchdog: Hyundai refuses warranty pay-out

Faulty oil pump on Santa Fe was repeatedly ignored by dealer until warranty expired
21 Mar 2012
Watchdog: Daytime Running Lights rip-off
Daytime Running Lights rip-off
News

Watchdog: Daytime Running Lights rip-off

Reader Barry Morecombe was amazed at Vauxhall's definition of “Daytime Running Lights” on his new Antara…
7 Mar 2012
Watchdog: £75 offer for five-month delay
Volvo's £75 offer for five-month delay
News

Watchdog: £75 offer for five-month delay

Volvo settles five-month parts delay with £75 worth of “goodwill” vouchers for furious XC90 customer
29 Feb 2012
Watchdog: Mis-selling car hire cover
Watchdog Conor Mills
News

Watchdog: Mis-selling car hire cover

Scaremongering by big-brand car hire firm dupes motorist into buying unnecessary insurance
22 Feb 2012
Watchdog: Holes in Ford's rust warranty
Louise MacLachlan's Ford Ka
News

Watchdog: Holes in Ford's rust warranty

Louise MacLachlan found rust on her four-year-old Ford Ka. But Ford said it wasn't covered by the extended warranty...
15 Feb 2012
Watchdog: Two-month wait for door handle
Peter Matthews
BMW 5 Series Saloon

Watchdog: Two-month wait for door handle

Peter Matthews ordered a door handle for his BMW in November. He waited months for it to arrive
8 Feb 2012