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Watchdog

Visit 2,500 cars clamped a week for no road tax
Watchdog: New clamping law
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2,500 cars clamped a week for no road tax

DVLA figures reveal 199 Porsches, seven Ferraris, eight Rolls Royces and 19 Cadillacs were among the cars clamped last year
27 Mar 2019
Visit Watchdog: Warranty woe as provider goes bust
Watchdog aftermarket warranty
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Watchdog: Warranty woe as provider goes bust

Our reader took out an aftermarket warranty but when the garage ceased trading, his cover was null and void...
5 Dec 2012
Visit Watchdog: Reader charged £150 for not parking
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Watchdog: Reader charged £150 for not parking

Private parking firm recorded our reader on CCTV, got his details from the DVLA and is now chasing him for money
28 Nov 2012
Visit Watchdog: Driver foots the bill after tyres mix-up
Driver foots the bill after tyres mix-up
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Watchdog: Driver foots the bill after tyres mix-up

Reader had done 3,000 miles before realising his tyres had wrong load index
21 Nov 2012
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Visit Watchdog: Not-so-limited-edition Ford Fiesta Metal
Watchdog: Not-so-limited-edition Ford Fiesta Metal
Ford Fiesta Hatchback

Watchdog: Not-so-limited-edition Ford Fiesta Metal

Ford said it would limit production of the Fiesta Metal to 1,000 cars, but more than 2,000 were sold in the end
14 Nov 2012
Visit Watchdog: Shopping around for car insurance
Shopping around for car insurance
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Watchdog: Shopping around for car insurance

Comparison sites promise big savings, but do they give you the best deal?
7 Nov 2012
Visit Watchdog: Refund row over insurance policy
News

Watchdog: Refund row over insurance policy

Our reader is offered just £10 of the £250 he paid to insure his Volkswagen Golf, after cancelling his policy early
31 Oct 2012

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Visit Watchdog: Why dealers aren’t fixing your car
Watchdog: Why dealers aren’t fixing your car
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Watchdog: Why dealers aren’t fixing your car

Our industry insider explains why hi-tech cars are making it harder than ever for garages to diagnose faults
24 Oct 2012
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Visit Watchdog: Kia gets a hiding over leather mix-up
Kia Sportage SUV

Watchdog: Kia gets a hiding over leather mix-up

“Full leather upholstery” isn’t actually leather at all on the Kia Sportage
17 Oct 2012
Visit Watchdog: Shock cost of built-in sat-nav updates
Watchdog: Shock cost of built-in sat-nav updates
News

Watchdog: Shock cost of built-in sat-nav updates

Keeping your sat-nav up-to-date could cost £100s every year
10 Oct 2012
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Visit Watchdog: Car insurance – the ‘keys in car’ clause
Watchdog: Car insurance – the ‘keys in car’ clause
MINI

Watchdog: Car insurance – the ‘keys in car’ clause

Super exclusions in your insurance policy can see your cover voided
3 Oct 2012
Visit Watchdog: Kia acts on owner's YouTube protest
Watchdog: Kia acts on owner's YouTube protest
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Watchdog: Kia acts on owner's YouTube protest

Reader finally gets a fair deal for his faulty Soul, after help from Auto Express
26 Sep 2012
Visit Watchdog: Spare car keys
Hyundai Getz spare key problem
Hyundai

Watchdog: Spare car keys

When our reader realised the spare key to his car didn’t work, his dealer confessed it had given him the wrong one...
12 Sep 2012
Visit Watchdog: Faulty safety systems
Watchdog: Faulty safety systems
BMW 5 Series

Watchdog: Faulty safety systems

Why fork out on expensive safety systems if you can't rely on them?
5 Sep 2012
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Visit Watchdog: Dealer overcharges on warranty fix
Watchdog
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Watchdog: Dealer overcharges on warranty fix

Fiat 500 owner was told 'book' time for work was 1.5 hours - but the garage charged for 2.3 hours
4 Jul 2012
Visit Watchdog: Can CD-Rs invalidate warranties?
Watchdog: Can CD-Rs invalidate warranties?
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Watchdog: Can CD-Rs invalidate warranties?

Our reader was told repairs to his Audi’s entertainment system wouldn’t be covered by warranty because he’d used a homemade CD
27 Jun 2012
Visit Watchdog: Keeping your warranty valid
Watchdog Citroen C3 Picasso
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Watchdog: Keeping your warranty valid

Servicing your car at an independent garage won't invalidate a manufacturer warranty, as long as you follow our advice
20 Jun 2012
Visit Watchdog: Courtesy car fiasco
Watchdog: Courtesy car fiasco
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Watchdog: Courtesy car fiasco

Teen driver was left grounded after his months-old Kia Rio was taken off the road
13 Jun 2012
Visit Watchdog: Unfair MoT failures
Unfair MoT failures
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Watchdog: Unfair MoT failures

Roadworthy Mitsubishi Evo fails its MoT on a technicality, because of a poorly-worded rule
6 Jun 2012
Visit Watchdog: Fix for Avensis fault
Fix for Avensis fault
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Watchdog: Fix for Avensis fault

Toyota gets factory engineers in to fix a noisy fault on an Avensis, after Auto Express gets involved
30 May 2012
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Visit Watchdog: Black box fault
Watchdog: Black box fault
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Watchdog: Black box fault

Insurance black boxes under fire for logging speeding offences that never happened
23 May 2012
Visit Watchdog: Company car tax
Watchdog: Company car tax
News

Watchdog: Company car tax

Does company car tax really add up? We see if the Benefit In Kind system is fair for motorists
16 May 2012
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Visit New car spec blunder
Watchdog: New car spec blunder
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New car spec blunder

Our reader is left furious after new Ford Focus is delivered without the promised specification
9 May 2012
Visit Watchdog: Warranty cover falls short
Watchdog: Warranty cover falls short
News

Watchdog: Warranty cover falls short

Aftermarket warranty company blames Subaru for engine failure, leaving our reader out of pocket
2 May 2012
Visit Watchdog: Write-off battle
Watchdog: Write-off battle
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Watchdog: Write-off battle

Insurance company leaves reader without a courtesy car after her Vauxhall Zafira was written off in a collision with uninsured driver
25 Apr 2012
Visit Watchdog: Shock car hire charge
Shock car hire charge
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Watchdog: Shock car hire charge

Credit hire firm refused to downgrade reader's £375-a-day hire car, which would have cost insurance company over £20,000
18 Apr 2012
Visit Watchdog: £561 bill after botched repair
Watchdog: £561 bill after botched repair
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Watchdog: £561 bill after botched repair

Audi A3 Sportback owner left to pick up tab, after being sold car with badly repaired accident damage
4 Apr 2012
Visit Watchdog: Flywheel replacement farce
Watchdog: Flywheel replacement farce
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Watchdog: Flywheel replacement farce

Owner stuck with £1,700 bill after dual-mass flywheel breaks four times in four years
28 Mar 2012
Visit Watchdog: Hyundai refuses warranty pay-out
Hyundai refuses warranty pay-out
News

Watchdog: Hyundai refuses warranty pay-out

Faulty oil pump on Santa Fe was repeatedly ignored by dealer until warranty expired
21 Mar 2012
Visit Watchdog: Daytime Running Lights rip-off
Daytime Running Lights rip-off
News

Watchdog: Daytime Running Lights rip-off

Reader Barry Morecombe was amazed at Vauxhall's definition of “Daytime Running Lights” on his new Antara…
7 Mar 2012
Visit Watchdog: £75 offer for five-month delay
Volvo's £75 offer for five-month delay
News

Watchdog: £75 offer for five-month delay

Volvo settles five-month parts delay with £75 worth of “goodwill” vouchers for furious XC90 customer
29 Feb 2012
Visit Watchdog: Mis-selling car hire cover
Watchdog Conor Mills
News

Watchdog: Mis-selling car hire cover

Scaremongering by big-brand car hire firm dupes motorist into buying unnecessary insurance
22 Feb 2012
Visit Watchdog: Holes in Ford's rust warranty
Louise MacLachlan's Ford Ka
News

Watchdog: Holes in Ford's rust warranty

Louise MacLachlan found rust on her four-year-old Ford Ka. But Ford said it wasn't covered by the extended warranty...
15 Feb 2012
Visit Watchdog: Two-month wait for door handle
Peter Matthews
BMW 5 Series Saloon

Watchdog: Two-month wait for door handle

Peter Matthews ordered a door handle for his BMW in November. He waited months for it to arrive
8 Feb 2012