Toyota Yaris Cross - Reliability and safety
Excellent safety kit, comprehensive warranty cover and positive Driver Power feedback should give Toyota Yaris Cross buyers confidence
Toyota has built much of its reputation on the reliability and safety of its cars, and buyers should feel reassured that the Yaris Cross is a capable model in both of these important areas.
The industry body Euro NCAP awarded the Yairs Cross its maximum five-star crash safety rating, with scores of 86 per cent and 84 per cent for adult and child occupant protection, respectively. It also achieved an 81 per cent result for its onboard Safety Assist technology and 78 per cent for protecting vulnerable road users. The Volkswagen Taigo did better at protecting adults and matched the Yaris Cross for child safety, but lagged behind the Toyota in the other categories.
The standard equipment includes a raft of active systems, such as adaptive cruise control to keep you a safe distance from the car in front and a lane-keeping assist system to help keep you within your lane on the motorway. There’s road sign assist that reads the speed limit from road signs, and an autonomous emergency braking (AEB) system that should mitigate, or prevent collisions with other vehicles and vulnerable road users at low speeds around town.
The Yaris Cross didn’t make it onto our best cars to own list based on the 2023 Driver Power owner satisfaction survey results, but the Yaris hybrid supermini on which it's based managed to finish 36th. Seven Toyota cars made it onto our best cars to own list, which we reckon the brand will be pretty pleased with. However, we don’t expect Toyota will be as proud of its 12th place finish in the best car manufacturer rankings, as it fell from fifth position in 2022.
Warranty
Toyota provides a standard three-year/60,000-mile warranty for the Yaris Cross. After this period expires, you can receive a further 12 months cover every time you have your vehicle serviced at an official dealer – up to a maximum of 10 years or 100,000 miles, whichever comes first.
Servicing
Just like the Yaris supermini, the Yaris Cross needs servicing once a year or every 10,000 miles, whichever comes first. Toyota offers its Service Plan Plus for the Yaris Cross, which includes three scheduled services, one MOT and an extra two years of roadside assistance on top of the one year every new Toyota gets. It's a three-year plan, and will cost you £27 per month.
