Toyota Yaris Cross review - Reliability and safety

Excellent safety kit, comprehensive warranty cover and positive Driver Power feedback should give confidence to buyers considering the Toyota Yaris Cross

Overall Auto Express Rating

4.0 out of 5

Reliability and safety Rating

4.6 out of 5

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Toyota has built much of its reputation on the reliability and safety of its cars, and buyers should feel reassured that the Yaris Cross is a capable model in both of these important areas. 

The industry body Euro NCAP awarded the Yairs Cross its maximum five-star crash safety rating, with scores of 86 per cent and 84 per cent for adult and child occupant protection, respectively. It also achieved an 81 per cent result for its onboard Safety Assist technology.

Standard equipment includes a raft of active systems such as Intelligent Adaptive Cruise Control, Lane Trace Assist, Road Sign Assist and a Pre-Collision System that uses a front-facing camera and laser setup to identify obstacles in your way and alerts you to brake, while also being able to automatically bring the vehicle to a stop if it detects an imminent collision.

The Yaris Cross didn’t make it onto our best cars to own list based on the results of the 2023 Driver Power owner satisfaction survey, but the Yaris hybrid supermini on which it's based managed to finish 36th. A total of seven Toyotas made their way onto our best cars to own list, which we reckon the brand will be pretty pleased with. However, we don’t expect Toyota will be as proud of its 12th place finish in the best car manufacturer rankings, as it fell from fifth position in 2022.

Warranty

Toyota provides a standard three-year/60,000-mile warranty for the Yaris Cross. After this period expires you can receive a further 12 months cover every time you have your vehicle serviced at an official dealer – up to a maximum of ten years or 100,000 miles, whichever comes first. 

Servicing

Just like the Yaris supermini, the Yaris Cross needs servicing once a year or every 10,000 miles, whichever comes first. Toyota offers its Service Plan Plus for the Yaris Cross which includes three scheduled services, one MOT and an extra two years of roadside assistance, on top of the one year every new Toyota gets. It's a three year plan, and will cost you £27 per month.

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