Toyota Yaris Cross review - Reliability and safety

Excellent safety kit, comprehensive warranty cover and positive Driver Power feedback should give confidence to buyers considering the Toyota Yaris Cross

Toyota has built much of its reputation on the reliability and safety of its cars, and buyers should feel reassured that the Yaris Cross is a capable model in both of these important areas. 

Industry safety body, Euro NCAP, awarded the Cross a top five-star rating, with scores of 86 per cent and 84 per cent for adult and child occupant protection, respectively.  It also achieved an 81 per cent result for its onboard Safety Assist technology. 

Standard equipment includes a raft of active systems such as Intelligent Adaptive Cruise Control, Lane Trace Assist, Road Sign Assist and a Pre-Collision System that uses a front-facing camera and laser setup to identify obstacles in your way and alerts you to brake, while also being able to automatically bring the vehicle to a stop if it detects an imminent collision.

Toyota secured fifth position out of 29 manufacturers in our Driver Power customer satisfaction survey which should give buyers increased confidence about the brand. The Cross model is too new to feature in our latest poll, although the Yaris supermini finished in 21st spot on a 75-car list. The C-HR crossover and RAV4 performed even better, in fourth and 11th place respectively.

Warranty

Toyota provides a standard three-year warranty for the Yaris Cross. After this period expires you can receive a further 12 months cover every time you have your vehicle serviced at an official dealer - up to a maximum of ten years or 100,000 miles (whichever comes first). 

Servicing

Which type of service you require depends on the age, mileage and service history of your car. Toyota offers its Service Plans to help manage the cost of scheduled maintenance. You can opt for a one-off upfront payment or split the total into monthly installments.

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