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Citroen Grand C4 SpaceTourer review - Reliability and Safety

Reliability hasn’t been a forte to date, but there’s no question mark over a five-star safety rating

Overall Auto Express Rating

5.0 out of 5

Reliability and Safety Rating

3.4 out of 5

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Citroen improved its result in our Driver Power 2015 satisfaction survey, climbing six places to 20th overall. For reliability alone, it took 18th spot – but the manufacturer still has plenty of room for improvement as a delve deeper into the results reveals.

The Grand C4 SpaceTourer (and the five-seat C4 SpaceTourer) was voted the 77th-best car to live with out of 200 (and second-best MPV), which is a reasonable higher/mid-table score with readers praising its low running costs, decent practicality and impressive ride comfort. Reliability and build quality ratings weren't quite as high, but as time goes on we except Citroen to improve matters.

When it comes to safety though, the family-focused Citroen definitely delivers the goods. All models come with a raft of safety features including ABS with Emergency Braking Assist, ESP, Hill-Start Assist, automatic hazard lights, and curtain side airbag protections for both front and middle-row passengers.

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When awarding the closely-related five-door C4 SpaceTourer five-stars in 2013, Euro NCAP rated adult occupant safety at 86 per cent, child occupant safety at 88 per cent and pedestrian safety at 68 per cent. Highlights reported by the testers include good protection in a frontal impact, and maximum points in a side impact. Maximum points were also scored for toddler protection – at least when seated in rear-facing child seats mounted in the middle row.

With curtain airbags to protect rear passengers, lane departure warning with an active seatbelt system and optional adaptive cruise control, the top-spec models adds extra peace of mind over and above its maximum Euro NCAP safety rating.

Warranty

Citroen’s standard warranty runs for three years with a 60,000 mileage cap, which is fairly standard but not exceptional when you consider the Kia Carens is covered for seven years and 100,000 miles.

Servicing

Citroen has a fixed price menu of repair items for cars under three years old, which includes front brake pads at £115, windscreen wipers at £35 and a new clutch at £699. Intermediate and main services are charged at £115 and £195 respectively, but Citroen also offers monthly plans to spread the cost.

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