Skip advert
Advertisement

New Mercedes V-Class 2020 review

Need a six-seat S-Class for your execs? Mercedes might have the answer with its new V-Class, but it does have its drawbacks

Overall Auto Express rating

3.0

How we review cars
Find your Mercedes V-Class
Compare deals from trusted partners on this car and previous models.
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car

Verdict

The Mercedes V-Class sits pretty much in a class of its own, with a unique combination of space, luxury and versatility allied to a premium badge. The arrival of the new MBUX infotainment system will be a welcome addition, too. Admittedly, it’s very hard to justify this very costly Exclusive version, but a cheaper model does make a good deal of sense, even if there are one or two rough edges.

Advertisement - Article continues below

After umpteen generations of E-Class and S-Class saloons, Mercedes is synonymous with executive limos. But, what do you do if you have to whisk half a dozen execs from airport to boardroom in something with an appropriate level of class? Merc’s answer is the V-Class, and a revised version has just gone on sale.

Its only real rival is Volkswagen’s Caravelle, but the Mercedes badge carries much more kudos. Plus there’s a strong list of standard kit, covering comfort, safety and technology.

For such a high-end MPV, there’s a surprisingly wide range on offer. Buyers can pick from two diesel engines – well, one 2.0-litre unit with 161 or 236bhp – plus three lengths: standard, long or extra-long. Standard models have seven seats, while long and extra-long-wheelbase versions have eight – with three seats in the second and third rows.

These rear seats are the best place to be in a V-Class – and it’s really easy to get into the centre row, thanks to electrically operated sliding side doors being a standard feature across the range. And once you’re there, it’s absolute luxury – particularly in an Exclusive-spec model like our test car.

Skip advert
Advertisement
Skip advert
Advertisement - Article continues below

Used - available now

Grandland X

2021 Vauxhall

Grandland X

59,763 milesManualPetrol1.2L

Cash £10,800
View Grandland X
Range Rover Sport

2022 Land Rover

Range Rover Sport

19,295 milesAutomaticPetrol2.0L

Cash £39,990
View Range Rover Sport
3 Series

2022 BMW

3 Series

32,791 milesAutomaticDiesel3.0L

Cash £33,990
View 3 Series
5 Series

2020 BMW

5 Series

42,460 milesAutomaticPetrol2.0L

Cash £15,883
View 5 Series

While these variants are very expensive, they have just six seats. And thanks to the panoramic sunroof flooding the interior with light, and the two individual centre-row seats getting reclining, massage, heating and cooling functions, in effect you’re looking at a six-seat S-Class – especially given that the third row also provides enough room for a couple of six-foot execs.

Advertisement - Article continues below

Naturally, with all seven seats in place, there’s only room for a few soft bags behind the rearmost seats. But, if you fold them away or even remove them, then the V-Class really can double as a van. That’s no great surprise, given that the V-Class is based on the Vito van, and as a result, the stowage around the dash and front seats is excellent. Plus, although the car in our pictures has the COMAND infotainment system, if you order a V-Class today, it’ll come with the newer, far better, MBUX set-up.

Also new for this revised model is the 236bhp 2.0-litre diesel that – on paper at least – can get this two-tonne-plus MPV from 0-62mph in less than eight seconds.

Impressively, that figure is totally believable once you’ve tried the car, but if you use the engine to its full potential, it’s very noisy. However, if you ease off and let the strong torque haul you around, it’s all much more pleasant; and at a steady 70mph, the engine is near silent, barely ticking over at way less than 2,000rpm.

Skip advert
Advertisement
Skip advert
Advertisement - Article continues below

It’s a similar story with the body roll. Inevitably, there’s a lot of movement in the big Mercedes’ body through corners, but it’s only really a problem when you have relatively quick changes of direction – around a small roundabout, for example, when the sway in the body struggles to keep up with the inputs from the steering.

Sadly, that steering is perhaps the V’s weakest point. There’s precious little feel as you first turn the wheel, which can be rather disconcerting. Again, we noticed the issue around roundabouts, but it was also obvious as we turned off a motorway and up a slip road at speed.

The standard nine-speed automatic gearbox can also be frustrating. The gearchanges are slurred enough at low speed to have passengers gently swaying in their seats, while the transmission can be reluctant to kick down when you need a sharp burst of acceleration.

Overall, though, if you drive the V-Class as a chauffeur – or as a chauffeur would – you’ll play to its strengths. Easing on and off any of the controls will mean your passengers stay calm and collected.

Model:Mercedes V 300 d AMG Line Long Exclusive
Price:£89,250
Engine:2.0-litre 4cyl diesel
Power/torque:236bhp/500Nm
Transmission:Nine-speed automatic, front-wheel drive 
0-62mph:7.9 seconds
Top speed:137mph
Economy/CO2:47.9mpg/162g/km
On saleNow
Skip advert
Advertisement
Chief sub-editor

Andy ensures that every word that is written in the magazine is up to the right standards week in week out. He has been writing, talking and presenting videos about cars for more than 30 years, and on the staff at Auto Express since March 2019.

New & used car deals

Toyota Yaris Cross

Toyota Yaris Cross

RRP £26,495Avg. savings £1,831 off RRP*Used from £15,519
Hyundai Tucson

Hyundai Tucson

RRP £29,820Avg. savings £5,075 off RRP*Used from £14,448
Volkswagen Tiguan

Volkswagen Tiguan

RRP £35,385Avg. savings £2,911 off RRP*Used from £16,700
Renault Clio

Renault Clio

RRP £16,160Avg. savings £2,721 off RRP*Used from £8,600
* Average savings are calculated daily based on the best dealer prices on Auto Express vs manufacturer RRP
Skip advert
Advertisement

Most Popular

New Kia PV5 Passenger MPV undercuts the VW ID.Buzz by a huge £25k
Kia PV5 Passenger - show front

New Kia PV5 Passenger MPV undercuts the VW ID.Buzz by a huge £25k

New entry into the electric people carrier market undercuts the VW ID. Buzz by a significant margin
News
29 Apr 2025
Car Deal of the Day: BMW’s ultimate luxury SUV at an unusually low price
BMW X7 - front

Car Deal of the Day: BMW’s ultimate luxury SUV at an unusually low price

German firm’s flagship SUV could never be called cheap but it is exceptional value at £735 a month – making it our Deal of the Day for Sunday 27 April
News
27 Apr 2025
New Volkswagen ID.3 Match 2025 review: attractive price boosts EV’s appeal
Volkswagen ID.3 Pure Match - front

New Volkswagen ID.3 Match 2025 review: attractive price boosts EV’s appeal

The value-focused Volkswagen ID.3 Match performs well and is easy to live with
Road tests
28 Apr 2025