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In-depth reviews

Vauxhall Mokka X (2012-2019) review - Reliability and Safety

The Vauxhall Mokka X has a five-star Euro NCAP rating, but it needs to improve its performance in our customer satisfaction surveys

Euro NCAP gave the Mokka crossover a five-star crash test rating back in 2012, which included a 100 per cent safety assist score. However, it's worth noting that the Euro NCAP test has been made a lot tougher in the intervening years, so the Mokka's score isn't comparable with newer rivals.

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Still, six airbags, stability control and adaptive brake lights are standard, while the cruise control system features a speed limiter function. For £around 750, buyers can add the Forward Camera Pack, which brings lane departure warning, a forward collision warning system and traffic sign recognition. 

Vauxhall doesn’t have the best reputation for reliability and quality, but in recent years, its cars have clawed their way up the results tables in our Driver Power satisfaction surveys. The Mk1 Mokka X, for example, finished 25th out of the 75 cars ranked in our 2018 Driver Power survey, above that of the Audi Q2 but below the Nissan Juke.

Vauxhall itself did not fare so well, as it came 22nd out of 26 manufacturers, with only Fiat, Renault, Citroen and Dacia coming in below it. 

Warranty

Vauxhall briefly supplied a ‘lifetime’ warranty on UK cars, which was actually limited to 100,000 miles, but it has since rescinded that offer and now provides a standard 60,000-mile/three-year warranty. That can, for varying fees, be extended on cars less than seven years old and with fewer than 70,000 miles on the clock, but it is still limited to 100,000 miles overall.

The Vauxhall warranty can be transferred as part of a private sale of the car, for a fee of around £25. 

Servicing

A range of fixed-price servicing packages is offered on the Mokka X. There are also service clubs available through Vauxhall, which see a reduction of up to 25 per cent in the costs of labour and parts as well as 50 per cent off MoTs. The brand recommends a service interval mileage of 20,000 or 12 months on the Mokka X.

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