Vauxhall Mokka X (2012-2019) review - Reliability and Safety

The Vauxhall Mokka X has a five-star Euro NCAP rating, but it needs to improve its performance in our customer satisfaction surveys

Overall Auto Express Rating

3.0 out of 5

Reliability and Safety Rating

3.4 out of 5

Representative Example - Personal Contract Purchase: Cash Price £10,000.00, Deposit £1500.00, borrowing £8,500.00 over 4 years at 7.4% Representative APR (fixed). 47 monthly payments of £132.04 followed by a final payment of £4127.50. Total cost of credit £1833.38. Total amount payable £11,833.38. Based on 8,000 miles per annum. Excess mileage charges apply if exceeded. Finance subject to status 18+ only.

Euro NCAP gave the Mokka crossover a five-star crash test rating back in 2012, which included a 100 per cent safety assist score. However, it's worth noting that the Euro NCAP test has been made a lot tougher in the intervening years, so the Mokka's score isn't comparable with newer rivals.

Still, six airbags, stability control and adaptive brake lights are standard, while the cruise control system features a speed limiter function. For £around 750, buyers can add the Forward Camera Pack, which brings lane departure warning, a forward collision warning system and traffic sign recognition. 

Vauxhall doesn’t have the best reputation for reliability and quality, but in recent years, its cars have clawed their way up the results tables in our Driver Power satisfaction surveys. The Mk1 Mokka X, for example, finished 25th out of the 75 cars ranked in our 2018 Driver Power survey, above that of the Audi Q2 but below the Nissan Juke.

Vauxhall itself did not fare so well, as it came 22nd out of 26 manufacturers, with only Fiat, Renault, Citroen and Dacia coming in below it. 

Warranty

Vauxhall briefly supplied a ‘lifetime’ warranty on UK cars, which was actually limited to 100,000 miles, but it has since rescinded that offer and now provides a standard 60,000-mile/three-year warranty. That can, for varying fees, be extended on cars less than seven years old and with fewer than 70,000 miles on the clock, but it is still limited to 100,000 miles overall.

The Vauxhall warranty can be transferred as part of a private sale of the car, for a fee of around £25. 

Servicing

A range of fixed-price servicing packages is offered on the Mokka X. There are also service clubs available through Vauxhall, which see a reduction of up to 25 per cent in the costs of labour and parts as well as 50 per cent off MoTs. The brand recommends a service interval mileage of 20,000 or 12 months on the Mokka X.

Most Popular

New 2022 MG7 could be a cut-price Audi A5
MG 7 - side
News

New 2022 MG7 could be a cut-price Audi A5

The new MG7 saloon has been teased ahead of its August reveal
8 Aug 2022
DS 4 vs Audi A3: 2022 twin test review
DS 4 and Audi A3: Both cars front tracking
Car group tests

DS 4 vs Audi A3: 2022 twin test review

Audi’s A3 may be the benchmark in the premium hatchback class, but DS wants to challenge that status with its new 4
13 Aug 2022
New Kia Niro EV 2022 review
Kia Niro EV - front tracking
Road tests

New Kia Niro EV 2022 review

The new Kia Niro EV boasts a number of key upgrades over its top-selling predecessor, but battery range isn't really one of them
12 Aug 2022