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Best breakdown services

Which operator can you rely on in a breakdown? Our results reveal all

The best breakdown recovery services are not only quick to arrive on the scene, but they also fix the problem on the spot. That’s why we’ve asked you how your breakdown provider fared on both counts, to create this year’s Driver Power chart.

But before we show you who best deserves your cash at renewal, it’s worth noting just how few of you actually use these policies in practice.

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While we found most motorists were covered (87 per cent), we were relieved to discover that only just over a third of you had ever needed to call out your breakdown service. Of the 39 per cent who did, nearly half said it was for a mechanical fault, while punctures still accounted for 16 per cent of call-outs.

PositionMakeOverall rating
1AutoAid86.04%
2GEM Motoring Assist85.77%
3Britannia Rescue85.35%
4RAC83.83%
5Aviva83.55%
6AA83.42%
7Rescue My Car82.96%
8Autonational Rescue82.60%
9Green Flag81.02%
10More Than80.82%
11Mondial Assistance78.61%
12Direct Line76.00%
13National Breakdown75.42%
14Tesco75.36%
15Churchill75.54%

How are our results calculated?

The results are based on nearly 29,000 readers' ratings out of five in a number of categories – which includes how quick they were to arrive on the scene, and whether they could fix the problem on the spot.

We also pooled your ratings on how friendly and helpful they were, how well presented, their value for money and overall service. As with last year, the result is a league table of the top 15 brands in the business.

Why doesn’t my insurer feature?

If your provider is missing, it could be because it didn’t meet our strict minimum sample size criteria, which we use to guarantee robust results.

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