Hyundai i10 - Reliability and safety
Hyundai is a solid performer in our Driver Power customer satisfaction survey; disappointing Euro NCAP score compared with rivals
The Hyundai i10 didn’t have enough responses to secure a place on our most recent list of the best cars to own, which is based on owners’ feedback from the Driver Power owner satisfaction survey. However, the i10’s sister car, the Kia Picanto, took 26th place out of the 75 cars that did make it onto the list, which is a positive indicator for the i10 at least.
Meanwhile, Hyundai, as a brand, finished middle of the pack in our best car manufacturer rankings, taking 17th place out of 32 brands. Kia, on the other hand, finished sixth, while rivals like Honda and Nissan came 18th and 19th, respectively.
The Hyundai i10 comes with a decent amount of safety kit as standard, including Autonomous Emergency Braking (AEB), driver attention alert and Lane Keep Assist with a lane departure warning system. The i10 Mk3’s mid-life facelift in 2023 added a few more bits of safety kit, including Forward Collision-Avoidance Assist (FCA) for pedestrian and cyclist detection, rear occupant alert and lane following assist that helps keep the car in the current lane of travel.
Unfortunately, that wasn’t enough to earn the i10 more than a three out of five-star rating from safety experts Euro NCAP when they tested the car in 2020. Euro NCAP’s report also highlighted some issues, particularly around driver protection in a side-impact crash situation, and it’s also worth noting that one of the i10’s main rivals, the Toyota Aygo X, achieved a four-star rating under the same stringent testing regime.
Warranty
The i10 comes with Hyundai’s reassuring five-year unlimited-mileage warranty, which should give great peace of mind. Hyundai’s sister brand, Kia, does offer the Picanto with a seven-year/100,000 warranty, however.
Servicing
Hyundai offers buyers fixed-price servicing plans across its entire model range, meaning you pay a lump sum upfront, which covers all of your servicing costs over a certain period. The manufacturer also provides the ‘essentials’ servicing programme for vehicles outside their normal warranty period.
