Ford C-MAX review - Reliability and Safety
Big and imposing with a raft of safety kit, but service costs are pricey
The C-MAX was awarded a five-star Euro NCAP rating, but it was tested back in 2010, so it can't be directly compared to newer models because the test has been made harder in the ensuing years. Six airbags, ESP and a tyre pressure monitor come as standard, while active city braking, lane keep assist and departure warning, traffic sign recognition and auto high-beam lights are all offered as an option in a number of driver assistance packs. Adaptive cruise control is a further extra.
Every C-MAX also gets driver, front passenger, side and curtain airbags, as well as Isofix child seat fixings. The C-MAX has occasionally made an appearance in teh Driver Power survey simply because it's one of the better selling MPVs for sale. It has never finished in the top 50, but of course practicality has been one of its strong points. However, if you want an MPV that will be good to own, it's worth noting that the Citroen C4 Picasso/SpaceTourer has consistently scored higher ratings than the C-MAX.
As a manufacturer, Ford only has a middling reputation, whether you're talking about its cars or its dealers. Still, Ford usually places higher than arch rival Vauxhall in this regard, so its 700+ franchises must be doing something right, although neither manufacturer rises out of the bottom half of the Driver Power survey that often.
The C-MAX comes with a standard three-year/60,000 mile warranty like the majority of new cars on sale today. However, during the first year mileage is unlimited and only once the second year of ownership commences does the 60,000 mile limit come into effect.
Ford offers a two-year servicing pack on the C-MAX for around £340, which can be upgraded to five years for an extra £230. For total peace of mind, the £840 three-year Service Plan Plus scheme covers a wider array of maintenance items, such as dampers, brake pads, bulbs, wiper blades and the exhaust.
In this review
- 1Ford C-MAX (2011-2019) reviewThe Ford C-MAX is a five-seat MPV that feels like a hatch to drive and has decent diesel engines
- 2Engines, performance and driveThe C-MAX is a great MPV to drive and has punchy but efficient diesel engines
- 3MPG, CO2 and Running CostsIt's reasonably efficient and cheap to insure, so the C-MAX won't break the bank
- 4Interior, design and technologyGood amount of standard equipment, but the C-MAX is lacking in design flair inside and out
- 5Practicality, comfort and boot spaceSpacious enough but rear passenger space can be tight if carrying a car full of people
- 6Reliability and Safety - currently readingBig and imposing with a raft of safety kit, but service costs are pricey