In-depth reviews

Mercedes C-Class review - Reliability and safety

Mercedes offers exceptional standard safety kit for the C-Class, while customer feedback is improving

Overall Auto Express Rating

4.0 out of 5

Reliability and safety Rating

4.2 out of 5

Price
£45,140 to £102,855
Find your Mercedes C-Class
Offers from our trusted partners on this car and its predecessors...
Or are you looking to sell your car?
Advertisement

The C-Class was tested by Euro NCAP in 2022, and it achieved a full five-star safety rating. A wide range of standard safety equipment helped towards this score, with all C-Class models featuring a blind spot monitoring system, lane-keeping assistance, an autonomous emergency braking function and Attention Assist which detects driver fatigue on a longer journey and alerts you to take a break. 

Mercedes has also taken pedestrian safety into account by fitting its Active Bonnet tech to the C-Class: if an imminent collision is detected, the bonnet raises up to create a cushion between itself and the engine, helping to prevent injury to the pedestrian.

Mercedes won't be happy with a disappointing 23rd place finish in our 2022 Driver Power best brands survey, particularly after an encouraging 13th position achieved the previous year. The C-Class didn’t feature in the latest best cars to own survey, with the A-Class hatchback the highest ranking Mercedes model, in 30th place.

Warranty

Mercedes offers a three-year, unlimited mileage warranty for its C-Class, with an option to take out extended cover for a further 12 or 24 months at extra cost. Alternatively, a one-month rolling contract is also available.

Servicing

The Mercedes ServiceCare plan allows you to spread servicing costs into monthly payments, or settled upfront as a one-off payment. Prices start from £38 per month.

Have you considered?

New Hyundai Ioniq 5 N 2023 review: a stunning electric performance car
Hyundai Ioniq 5 N - front
Road tests
22 Nov 2023

New Hyundai Ioniq 5 N 2023 review: a stunning electric performance car

New Volkswagen ID.7 2023 review: VW’s flagship EV takes the fight to the BMW i5
Volkswagen ID.7 - front
Road tests
12 Nov 2023

New Volkswagen ID.7 2023 review: VW’s flagship EV takes the fight to the BMW i5

Renault Arkana review
Renault Arkana header image
In-depth reviews
7 Nov 2023

Renault Arkana review

Most Popular

‘Forget leasing a car, a cut-price van should be your next everyday vehicle’
Opinion - Fiat Scudo
Opinion

‘Forget leasing a car, a cut-price van should be your next everyday vehicle’

With some huge savings to be had, Mike Rutherford thinks a van could be the perfect vehicle
3 Dec 2023
Deal of the Day: Spacious Skoda Superb is a peerless estate for £223 a month
Skoda Superb Estate - front tracking
News

Deal of the Day: Spacious Skoda Superb is a peerless estate for £223 a month

The Superb is one of our favourite estates and our Deal of the Day for Monday 4 December
4 Dec 2023
New Renault 5: price, specs, launch and on sale dates
Renault 5 EV concept at 2022 Goodwood Festival of Speed
News

New Renault 5: price, specs, launch and on sale dates

Renault’s reborn Renault 5 will start from €25,000 in Europe, suggesting a circa-£30k price in the UK. It's due on sale in the summer of 2024. Here's …
1 Dec 2023