Toyota Corolla review - Reliability and safety
Corolla build quality is excellent, while customers are impressed with top safety levels.
Traditionally, one of the best reasons to buy a Toyota has been reliability – and customers who voted in our 2020 Driver Power satisfaction survey seemed to agree. The Corolla finished in 7th place out of 75 cars, with only 7% of customers reporting an issue with their car. There was positive feedback for ride and handling and running costs, although the infotainment system didn't score highly.
The Toyota Corolla received a five-star Euro NCAP rating in 2019, with strong scores for adult and child occupant safety (95 and 84%, respectively). Pedestrian safety also fared well with a mark of 86%. There’s an impressive list of on-board safety equipment as standard, including automatic headlights, adaptive cruise control, reversing camera, lane departure warning and Toyota’s lane trace system, plus a driver attention alert system.
Like all Toyota models, the Corolla comes as standard with a five-year, 100,000-mile warranty (with no mileage limit in the first year) that puts most of the three-year items offered by its rivals to shame. The Ford Focus comes with a three-year/60,000-mile warranty, for example – cover that the Volkswagen Golf matches. None come close to the seven-year, 100,000-mile warranty offered on the Kia Ceed, however.
Hybrid models are subject to a five-year, 100,000-mile battery warranty that can be renewed to cover an extra year or 10,000 miles. This can be continuously renewed up to the 15th anniversary of the car’s registration provided a Hybrid Electric Service is carried out at a main dealer Toyota Hybrid Electric Specialist.
An intermediate service for the Corolla costs £190, with a full service priced at £340. Hybrid models are subject to extra checks at service time, but Toyota does not charge any more for this.
In this review
- 1VerdictThe new Toyota Corolla is safe and well-built with genuine green credentials
- 2Engines, performance and driveThe Toyota Corolla has an impressive chassis, but hybrid powertrain isn’t the most exciting.
- 3MPG, CO2 and Running CostsThe Corolla offers better fuel economy and emissions than many rivals thanks to clever hybrid tech
- 4Interior, design and technologyThe Corolla looks the part and is well made, although infotainment falls behind the best.
- 5Practicality, comfort and boot spaceWith hatch, saloon and estate models on offer, the Toyota Corolla offers plenty of practical options.
- 6Reliability and Safety - currently readingCorolla build quality is excellent, while customers are impressed with top safety levels.