Toyota Corolla review - Reliability and safety

Corolla build quality is excellent, while customers are impressed with top safety levels.

Traditionally, one of the best reasons to buy a Toyota has been reliability – and customers who voted in our 2020 Driver Power satisfaction survey seemed to agree. The Corolla finished in 7th place out of 75 cars, with only 7% of customers reporting an issue with their car. There was positive feedback for ride and handling and running costs, although the infotainment system didn't score highly.

The Toyota Corolla received a five-star Euro NCAP rating in 2019, with strong scores for adult and child occupant safety (95 and 84%, respectively). Pedestrian safety also fared well with a mark of 86%. There’s an impressive list of on-board safety equipment as standard, including automatic headlights, adaptive cruise control, reversing camera, lane departure warning and Toyota’s lane trace system, plus a driver attention alert system.


Toyota now offers its 'Relax' programme which means every new and used Toyota is able to be covered by up to 10 years’ manufacturer warranty. This is provided via a standard three-year manufacturer warranty (from the vehicle’s first registration date), which can then be extended every year following annual servicing at a Toyota dealer. 

Hybrid models are subject to a five-year, 100,000-mile battery warranty that can be renewed to cover an extra year or 10,000 miles. This can be continuously renewed up to the 15th anniversary of the car’s registration provided a Hybrid Electric Service is carried out at a main dealer Toyota Hybrid Electric Specialist.


Toyota provides tailored servicing plans to help manage scheduled maintenance. You can buy an individual plan based on annual mileage and spread the cost over monthly payments.

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